AmeriHealth Contact Directory
25 contact channels across 3 types (Email, Fax, Phone) for claims, prior authorization, provider services, and more.
Last verified Sep 2, 2026 from the payer's published directories.
Phone
19 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 877-464-2911 | Behavioral Health | Medicaid | N/A | AmeriHealth Caritas DC – Behavioral Health Utilization Management team direct line (provider-facing) | View source |
| 800-521-6007 | Claims Status, Provider Services | Medicaid | N/A | AmeriHealth Caritas CHC – claims issues/inquiries handled by Provider Claim Services Unit | AmeriHealth Caritas CHC Provider Claim Services Unit (first point of contact to resolve claims issues) | View source |
| 225-300-9126 | Credentialing Enrollment | Medicaid | N/A | AmeriHealth Caritas Louisiana – additional provider contracting contact | View source |
| 225-300-9199 | Credentialing Enrollment | Medicaid | N/A | AmeriHealth Caritas Louisiana – additional provider credentialing contact | View source |
| 877-588-2248 | Credentialing Enrollment | Medicaid | N/A | AmeriHealth Caritas Louisiana – provider contracting | View source |
| 888-913-0349 | Credentialing Enrollment | Medicaid | N/A | AmeriHealth Caritas Louisiana – provider credentialing | View source |
| 888-678-7012 | Pharmacy | Commercial | N/A | Pharmacy benefits manager (pharmacy prior authorization follow‑up; providers instructed to call if no response after two business days) | View source |
| 800-424-4897 | Prior Authorization | Medicaid | N/A | AmeriHealth Caritas Louisiana – radiology prior authorizations (National Imaging Associates, NIA) | View source |
| 800-684-5502 | Prior Authorization | Medicaid | N/A | AmeriHealth Caritas Louisiana – pharmacy prior authorizations (PerformRx PBM) | View source |
| 800-859-5288 | Prior Authorization | Commercial | N/A | Precertification requests for CT/CTA, MRI/MRA, PET, nuclear cardiology, facility and home-based setting sleep study, CPAP/APAP/BPAP and related supplies; Cardiology and Musculoskeletal Utilization Management Programs – New Jersey providers | View source |
| 833-472-2264 | Prior Authorization | Medicaid | N/A | AmeriHealth Caritas New Hampshire – Utilization Management department (medical prior authorizations; business hours line for providers) | View source |
| 866-745-1791 | Prior Authorization | Commercial | N/A | Precertification requests for CT/CTA, MRI/MRA, PET, nuclear cardiology, facility and home-based setting sleep study, CPAP/APAP/BPAP and related supplies; Cardiology and Musculoskeletal Utilization Management Programs – Pennsylvania providers | View source |
| 888-913-0350 | Prior Authorization | Medicaid | N/A | AmeriHealth Caritas Louisiana – all other medical/DME, inpatient/outpatient prior authorizations, discharge planning | View source |
| 866-397-4522 | Prior Authorization | Medicaid | N/A | AmeriHealth Caritas Louisiana – additional prior authorization contact listed with "all other" PA numbers | View source |
| 202-408-4823 | Prior Authorization, Medical Management | Medicaid | N/A | AmeriHealth Caritas District of Columbia – Utilization Management department (medical prior authorization inquiries) | AmeriHealth Caritas DC – Utilization Management department (UM inquiries; clinical staff and medical directors available during business hours) | View source |
| 800-408-7510 | Prior Authorization, Medical Management | Medicaid | N/A | AmeriHealth Caritas District of Columbia – Utilization Management department toll‑free line (medical prior authorization inquiries) | AmeriHealth Caritas DC – Utilization Management department toll‑free line | View source |
| 1-888-YOUR-AH1 | Prior Authorization, Provider Services | Commercial | N/A | Requests for authorization services (enter via PEAR; phone line listed for NJ providers) | Provider Services – New Jersey; also used as Provider Automated System access number | View source |
| 800-275-2583 | Prior Authorization, Provider Services | Commercial | N/A | Requests for authorization services (enter via PEAR; phone line listed for PA providers) | Provider Services – Pennsylvania; also used as Provider Automated System access number | View source |
| 800-841-5328 | Provider Services | Commercial | N/A | AmeriHealth Administrators – Provider Services | View source |
Fax
5 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 888-671-5285 | Prior Authorization | Commercial | N/A | General prior authorization fax for pharmacy and other requests – providers instructed to fax completed PA forms | View source |
| 202-408-1031 | Prior Authorization | Medicaid | N/A | AmeriHealth Caritas DC – medical prior authorization fax (submit medical PA forms) | View source |
| 833-469-2264 | Prior Authorization | Medicaid | N/A | AmeriHealth Caritas New Hampshire – medical prior authorization fax | View source |
| 855-410-6638 | Prior Authorization | Medicaid | N/A | AmeriHealth Caritas DC – behavioral health prior authorization fax | View source |
| 877-759-6216 | Prior Authorization | Medicaid | N/A | AmeriHealth Caritas DC – alternate medical prior authorization fax | View source |
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| provrelations@ahatpa.com | Provider Services | Commercial | N/A | AmeriHealth Administrators – Provider Relations (provider-facing support) | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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