AllCare Health Contact Directory
6 contact channels across 3 types (Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Sep 2, 2026 from the payer's published directories.
Phone
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 541-471-4106 | Claims Status, Eligibility Benefits, Prior Authorization, Provider Services, Medical Management | All | N/A | Listed in AllCare provider/vendor enrollment packet as Claims Support Services contact for AllCare CCO. | Local phone listed in AllCare provider/vendor enrollment packet footer; document is provider-facing and lists Claims Support Services. | Contact phone for Claims Support Services in the body of the AllCare provider/vendor enrollment packet; explicitly labeled as contact for questions regarding billing and OAR guidelines. - Claims Support Services for AllCare CCO (Medicaid) – also general contact per document footer | Customer Care / main line – may be used by providers as published in provider document; confirm locally | AllCare CCO – general prior authorization / referral / medical management contact for providers | Claims Support Services – provider-facing for billing and claims questions for AllCare CCO (Medicaid) | AllCare CCO – general medical management / utilization management contact for providers | View source |
| 888-460-0185 | Eligibility Benefits, Prior Authorization, Medical Management | All | N/A | Customer Care number listed in AllCare provider/vendor enrollment packet footer; document is directed to providers and lists Claims Support Services on header page. - Customer Care – general customer care, may handle eligibility/benefit questions; verify if this line is appropriate for provider use | AllCare CCO – general prior authorization / referral / medical management contact for providers (toll-free) | AllCare CCO – general medical management / utilization management contact for providers (toll-free) | View source |
Fax
3 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 541-471-3789 | Appeals Disputes | All | N/A | Fax listed specifically for Appeals Coordinator on AllCare Provider Appeal/Reconsideration Form. - Appeals Department – fax appeals | View source |
| 541-474-3348 | Claims Status, Provider Services, Appeals Disputes | All | N/A | Listed as fax for Claims Support Services in AllCare provider/vendor enrollment packet. | Contact fax for Claims Support Services in the body of the AllCare provider/vendor enrollment packet; explicitly labeled with Claims Support Services contact info. | Fax listed specifically for Reopen Claims on AllCare Provider Appeal/Reconsideration Form. - Claims Support Services fax for AllCare CCO (Medicaid) | Claims Support Services fax – provider-facing for billing and claims documentation for AllCare CCO (Medicaid) | Fax for reopen claims | View source |
| 541-471-4128 | Prior Authorization | Medicaid | N/A | AllCare CCO – fax for submitting non-medication prior authorization / DME request forms | View source |
Mailing Addresses
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| AllCare Health Plan, Inc / AllCare CCO, Inc., Appeals Department, 1701 NE 7th Street, Grants Pass, OR 97526 | Appeals Disputes | All | N/A | Appeals mailing address from AllCare Provider Appeal/Reconsideration Form. - Appeals Department mailing address for appeals/reconsiderations | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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