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    v1.0.31
    OpenPayerPolicy UpdatesAdministrative/Operational PolicyWashington HCA Reinstatement Coverage Update | Ope…
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    CurrentWashington State Health Care AuthorityPolicy 56-1

    Reinstatement for Subscribers with Mental or Physical Impairment or Incapacitation

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    This policy governs written requests to reinstate continuation coverage or school board member coverage when nonpayment of premiums or applicable premium surcharges resulted from a subscriber’s mental or physical impairment or incapacitation.

    Policy Summary
    PayerWashington State Health Care Authority
    PolicyReinstatement for Subscribers with Mental or Physical Impairment or Incapacitation
    Policy CodePolicy 56-1
    Change TypeAdministrative policy
    Effective DateJanuary 1, 2027
    Next Review DateNot specified
    Key ActionSubmit a written reinstatement request to the SEBB Program within 120 days after the date on the HCA termination letter.
    SourceLink
    POLICY UPDATE CHANGES

    No material clinical or coverage changes in this revision.

    120 daysRequest deadline
    2Documentation elements
    RetroactiveApproved coverage
    100%Payment required

    OpenPayer is powered by Trek Health's payer performance platform. Trek continuously ingests, validates, and normalizes Transparency in Coverage data alongside payer policies and other commercial payer data to create a structured payer intelligence foundation. OpenPayer uses this foundation to deliver personalized search results, dynamically generated policy pages, and tailored policy monitoring based on each user's payers, specialties, billing codes, and areas of interest. The same intelligence powers broader payer performance workflows, including reimbursement benchmarking, contract evaluation, payer negotiations, and financial decision-making.

    AvailableDenial appeal

    Reinstatement Criteria and Outcomes

    Reinstatement criteria and outcomes

    Reinstatement is available only when the request meets the eligibility, impairment determination, documentation, timing, and payment requirements below.

    Reinstatement eligibility

    • Coverage type

      • The request concerns continuation coverage.
      • The request concerns school board member coverage.
    • Nonpayment of premiums or applicable premium surcharges resulted from the subscriber’s mental or physical impairment or incapacitation.
    • The request is made by the subscriber or a permitted party acting or paying on the subscriber’s behalf.

    Impairment documentation and determination

    • The HCA Clinical Quality and Care Transformation Division determines whether the impairment or incapacitation prevented the subscriber from making premium or applicable premium-surcharge payments.
    • Documentation source

      • Submit a written note from the subscriber’s physician.
      • If a physician note is unavailable, submit supporting documents on behalf of the subscriber.
    • Required documentation content

      • The documentation identifies the condition that renders or rendered the subscriber mentally or physically impaired or incapacitated.
      • The documentation states when the impairment or incapacitation began and when it ended, or states that it is ongoing.

    Timely written request

    • The reinstatement request is made in writing and received by the SEBB Program no later than 120 days after the date on the HCA termination letter.within 120 days
    • The physician note or supporting documentation is submitted with the reinstatement request.

    If reinstatement is approved

    • Coverage is reinstated retroactively to the date of termination for nonpayment of premiums or applicable premium surcharges.

      Reinstatement is contingent on payment of all unpaid premiums and applicable premium surcharges.

    • The subscriber or another party acting on the subscriber’s behalf pays all unpaid premiums and applicable premium surcharges.

    If reinstatement is denied

    • The subscriber’s coverage remains terminated.
    • The subscriber or another party acting on the subscriber’s behalf may appeal the denial to the SEBB Appeals Unit by following the process described in WAC 182-32-2030.

    Required Actions and Appeal Rights

    Prior Authorization

    Submit a Timely Written Reinstatement Request

    The subscriber or a party permitted to pay premiums on the subscriber’s behalf may request reinstatement of continuation coverage or school board member coverage. The written request must be received by the SEBB Program no later than 120 days after the date on the HCA termination letter.

    • Eligible requesters may include a spouse, state registered domestic partner, dependent, legal representative, hospital administration, or another authorized party.
    • Submit the request in writing within the 120-day receipt deadline.
    Documentation Required

    Document Impairment or Incapacitation

    Submit a physician’s written note with the reinstatement request, or provide supporting documentation if a physician’s note is unavailable. The documentation must identify the condition that rendered or renders the subscriber mentally or physically impaired or incapacitated and state when the condition began, when it ended, or whether it is ongoing.

    Key Terms

    Party acting on behalf of the subscriber
    Who may actThe subscriber or a permitted party acting on the subscriber’s behalf may request reinstatement or pay premiums.
    Examples of permitted partiesSpouse, state registered domestic partner, dependent, legal representative, hospital administration, or another similar authorized party.
    Mental or physical impairment or incapacitation
    DefinitionA mental or physical condition that prevents or prevented the subscriber from making required premium or applicable premium-surcharge payments.
    Required documentationDocumentation must identify the condition and state when it began, when it ended, or whether it is ongoing.
    DeterminationThe HCA Clinical Quality and Care Transformation Division determines whether the impairment or incapacitation prevented payment.
    Policy Summary
    PayerWashington State Health Care Authority
    PolicyReinstatement for Subscribers with Mental or Physical Impairment or Incapacitation
    Policy CodePolicy 56-1
    Change TypeAdministrative policy
    Effective DateJanuary 1, 2027
    Next Review DateNot specified
    Key ActionSubmit a written reinstatement request to the SEBB Program within 120 days after the date on the HCA termination letter.
    SourceLink
    On This Page
    Reinstatement Criteria and OutcomesRequired Actions and Appeal RightsKey Terms
    • The physician note or supporting documents must be submitted with the written reinstatement request.
    • Documentation must clearly identify both the qualifying condition and its onset, end date, or ongoing status.
    Note

    Obtain HCA Impairment Determination

    The HCA Clinical Quality and Care Transformation (CQCT) Division determines whether the subscriber’s mental or physical impairment or incapacitation prevented the subscriber from making required premium and applicable premium surcharge payments. If no physician note is available, CQCT will make its determination from submitted supporting documents.

    • CQCT reviews the physician note or supporting documentation.
    • Supporting documents must clearly state the qualifying condition and its onset, end date, or ongoing status.

    Unsupported block type: billing_rule分tryacheck?

    Denial Risk

    Appeal a Reinstatement Denial

    If the reinstatement request is denied, the subscriber’s coverage remains terminated. The subscriber or another party acting on the subscriber’s behalf may appeal the denial to the SEBB Appeals Unit by following the process in WAC 182-32-2030.

    • A denial does not reinstate coverage.
    • Appeals are submitted to the SEBB Appeals Unit under WAC 182-32-2030.
    Note

    Apply Tolling Rule for Impaired Representatives

    If a legal representative or guardian already on file with the HCA is also mentally or physically impaired or incapacitated, the tolled election period begins when that representative or guardian reestablishes coherence or capability, or when a new legal representative or guardian is established.

    • Apply the tolling rule when the impaired representative or guardian is already on file with the HCA.
    • The election period starts upon restored coherence or capability, or establishment of a new legal representative or guardian.
    Tolled election period
    DefinitionThe period during which the applicable reinstatement or election deadline is paused because the subscriber or a qualifying legal representative or guardian is mentally or physically impaired or incapacitated.
    Impaired representative or guardianIf a legal representative or guardian already on file is impaired or incapacitated, the period begins when that person reestablishes coherence or capability, or when a new representative or guardian is established.