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    v1.0.28
    OpenPayerPolicy UpdatesOtorhinolaryngology (ENT)UnitedHealthcare Sinus Surgery Coverage | OpenPaye…
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    ModifiedUnitedHealthcare Community PlanPolicy CSNCT0571.07

    Sinus Surgeries and Interventions (for North Carolina Only)

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    Coverage criteria for sinus surgeries and interventions, including FESS, balloon sinus ostial dilation, and self-expanding absorptive sinus ostial dilation, for UnitedHealthcare Community Plan members in North Carolina.

    OpenPayer is powered by Trek Health's payer performance platform. Trek continuously ingests, validates, and normalizes Transparency in Coverage data alongside payer policies and other commercial payer data to create a structured payer intelligence foundation. OpenPayer uses this foundation to deliver personalized search results, dynamically generated policy pages, and tailored policy monitoring based on each user's payers, specialties, billing codes, and areas of interest. The same intelligence powers broader payer performance workflows, including reimbursement benchmarking, contract evaluation, payer negotiations, and financial decision-making.

    Policy Summary
    PayerUnitedHealthcare Community Plan
    PolicySinus Surgeries and Interventions (for North Carolina Only)
    Policy CodePolicy CSNCT0571.07
    Change TypeModified
    Effective DateOctober 1, 2026
    Next Review DateNot specified
    Key ActionFor balloon sinus ostial dilation, use North Carolina Medicaid Clinical Coverage Policy 1A-42 for medical-necessity and coverage criteria.
    SourceLink
    POLICY UPDATE CHANGES

    Balloon sinus ostial dilation criteria were clarified to reference North Carolina Medicaid Clinical Coverage Policy 1A-42.

    Non-state-specific language for several services, including balloon ostial dilation definitions and criteria, was removed.

    Medical-record documentation requirements were added.

    The definition of acute bacterial rhinosinusitis was added, and several existing clinical definitions were revised.

    The policy clarifies that balloon sinus ostial dilation medical-necessity criteria must be obtained from North Carolina Medicaid Clinical Coverage Policy 1A-42.

    North CarolinaApplicable state
    ≥4/yearRARS threshold
    12 monthsRecent CT window
    5CT-related FESS indications
    Not medically necessarySelf-expanding absorptive dilation
    1A-42Referenced NC policy

    Medical Necessity and Coverage Criteria

    FESS for recurrent acute rhinosinusitis

    FESS is proven and medically necessary for recurrent acute rhinosinusitis when all of the following are met.

    RARS FESS criteria

    • Episode frequency: Four or more episodes per year with distinct symptom-free intervals between episodes.≥4 episodes/year
    • Clinical-imaging concordance: Sinonasal symptoms such as pain, pressure, or drainage are present on the same side as CT findings of rhinosinusitis.Ipsilateral symptoms and CT findings
    • Recent CT evidence

      • Sinus-specific CT findings

        • Maxillary, frontal, or sphenoid sinus: Ostial obstruction and mucosal thickening are both present in the sinus to be treated.Both findings required
        • Ethmoid sinus: Mucosal thickening is present.Mucosal thickening

    FESS for CT-confirmed conditions

    FESS is also proven and medically necessary when any one of the following conditions is confirmed on CT.

    CT-confirmed FESS indications

    • Complications of sinusitis such as abscess.CT confirmation
    • Concha bullosa: Symptomatic concha bullosa.CT confirmation
    • Mucocele: Symptomatic mucocele.CT confirmation
    • Polyposis with obstructive symptoms.

    North Carolina state-specific criteria

    Apply the North Carolina Medicaid Division of Health Benefits Clinical Coverage Policy, Physician, 1A-42, for the following services.

    State-specific criteria referral

    • Balloon sinus ostial dilation: Refer to North Carolina Medicaid Clinical Coverage Policy, Physician, 1A-42: Balloon Ostial Dilation.
    • FESS for chronic rhinosinusitis: Refer to North Carolina Medicaid Clinical Coverage Policy, Physician, 1A-42: Balloon Ostial Dilation.

    Unproven and not medically necessary services

    The following services are unproven and not medically necessary.

    Unproven services

    • FESS without policy criteria: FESS for CRS or RARS that does not meet the stated criteria.Criteria not met

      Insufficient evidence of efficacy.

    • Self-expanding absorptive sinus ostial dilation: Evaluation or treatment of sinusitis and all other conditions using self-expanding absorptive sinus ostial dilation.Any condition

      Insufficient evidence of efficacy.

    Balloon sinus ostial dilation selection

    Sinus ostial dilation may be appropriate when the following selection factors are present.

    Selected CRS or RARS patient: The patient has a clinical diagnosis of CRS or RARS based on sinusitis-related symptoms.
    Failure of appropriate medical therapy: The patient has experienced failure of medically appropriate therapy.
    Objective sinonasal disease: Nasal endoscopy documents sinonasal abnormality or paranasal-sinus CT demonstrates mucosal thickening, ostial occlusion, or other positive findings.

    CT scanning is required before balloon dilation.

    Potential balloon dilation indications

    Potentially favorable clinical contexts described in the evidence.

    Appropriate disease context: Balloon dilation may be considered as an adjunct to FESS in CRSsNP; for selected RARS with CT evidence of ostial occlusion or mucosal thickening; for limited CRS without polyposis; for uncomplicated CRS without severe nasal polyposis; for frontal sinusitis; or for persistent disease after previous sinus surgery.

    These are guideline or consensus-based contexts, not a complete coverage determination.

    ESS after failed medical therapy

    Evidence supporting ESS after inadequate medical treatment.

    CRS with insufficient response to medical therapy: Studies summarized in this section evaluated ESS in patients with CRS, including CRSwNP, who had failed or had insufficient response to appropriate medical treatment; ESS improved disease-specific quality of life compared with continued medical therapy or prolonged clarithromycin in the cited trials.

    This evidence summary does not establish the full policy coverage criteria.

    CRS diagnosis

    Clinical diagnosis framework for adult CRS.

    Adult CRS diagnosis

    • Persistent symptoms: Symptoms are present for 12 weeks or longer with at least two of the following: thick or discolored nasal drainage, nasal obstruction, facial pain, pressure, or fullness, or diminished sense of smell.12 weeks or longer; at least 2 symptoms
    • Objective inflammation: Inflammation is documented by anterior rhinoscopy, nasal endoscopy, or CT, including edema or abnormal mucus in the middle meatus or anterior ethmoid region, nasal or middle-meatus polyps, or radiologic paranasal sinus inflammation.At least 1 objective finding

    Sinus surgery candidacy

    Clinical candidacy considerations for sinus surgery.

    Surgical candidacy: Consider disease characteristics, quality of life, symptoms, previous medical and surgical therapy, expected advantages over nonsurgical treatment, understood outcomes, and the need for long-term disease management.

    Surgery should be offered when expected advantages outweigh nonsurgical treatment alone and the patient understands likely outcomes and ongoing disease management.

    Guideline-based ESS eligibility

    EUFOREA and ICAR-RS criteria cited for ESS in selected CRS patients.

    ESS clinical eligibility factors

    • Uncomplicated adult CRSsNP example: CT Lund-Mackay score ≥1 plus at least 8 weeks of topical intranasal corticosteroid therapy and either a short course of broad-spectrum or culture-directed systemic antibiotic or prolonged low-dose anti-inflammatory antibiotic therapy.Lund-Mackay ≥1; medical therapy ≥8 weeks; post-treatment SNOT-22 ≥20

      EUFOREA 2020 example criteria.

    • Maximal medical therapy indicators: At least two cardinal symptoms for 12 weeks or more, SNOT-22 preoperative score ≥20, sinus inflammation or purulence on nasal endoscopy, and sinus inflammation on CT are cited as factors confirming maximal medical therapy and ESS eligibility.Symptoms ≥12 weeks; SNOT-22 ≥20

      ICAR-RS 2021 criteria are described as including, but not limited to, these factors.

    Extent of surgery for selected disease

    Procedure-selection recommendation.

    Complete sinus exposure when specific disease is present: In patients with sinus polyps, osteitis, bony erosion, or fungal disease, perform surgery involving complete exposure of the sinus lumen and removal of diseased tissue rather than relying solely on balloon or manual ostial dilation.Polyps, osteitis, bony erosion, or fungal disease

    AAO-HNS recommendation cited in the policy.

    Self-expanding absorptive sinus ostial dilation is excluded as a medically necessary service for evaluating or treating sinusitis and all other conditions.

    Balloon sinus ostial dilation is not appropriate unless the patient has both sinonasal symptoms and positive objective findings on sinus CT. It is also not appropriate when symptoms are present but CT does not show sinonasal disease.

    Balloon dilation is not appropriate to manage headache or sleep apnea when the patient does not otherwise meet criteria for chronic rhinosinusitis (CRS) or recurrent acute rhinosinusitis (RARS).

    NICE guidance supports consideration of the XprESS multisinus dilation system for uncomplicated chronic rhinosinusitis in patients without severe nasal polyposis. NICE reported that, in this population, XprESS works as well as FESS, may allow faster recovery, and can more often be performed under local anesthesia.

    The extent of sinus surgery, including which sinuses to treat, should not be determined solely by arbitrary imaging thresholds. Mucosal thickening, sinus opacification, or outflow obstruction on CT should not be the only basis for recommending intervention or determining the surgical extent.

    Evidence supporting self-expanding absorptive sinus ostial dilation devices is insufficient. The available literature is limited by small sample sizes and the lack of comparison groups.

    FDA approval or clearance alone is not a basis for coverage. Coverage depends on the applicable medical-necessity and clinical-coverage criteria, not solely on regulatory status.

    FESS for chronic rhinosinusitis or recurrent acute rhinosinusitis that does not meet the applicable policy criteria is considered unproven and not medically necessary because evidence of efficacy is insufficient.

    Self-expanding absorptive sinus ostial dilation is unproven and not medically necessary for evaluating or treating sinusitis or any other condition because evidence of efficacy is insufficient.

    Coding and Threshold Reference

    Applicable CPT CodesCPT
    31240Nasal/sinus endoscopy, surgical; with concha bullosa resection.
    31253Nasal/sinus endoscopy, surgical with ethmoidectomy; total (anterior and posterior), including frontal sinus exploration, with removal of tissue from frontal sinus, when performed.
    31254Nasal/sinus endoscopy, surgical with ethmoidectomy; partial (anterior).
    31255Nasal/sinus endoscopy, surgical with ethmoidectomy; total (anterior and posterior).
    31256Nasal/sinus endoscopy, surgical, with maxillary antrostomy.
    31257Nasal/sinus endoscopy, surgical with ethmoidectomy; total (anterior and posterior), including sphenoidotomy.
    31259Nasal/sinus endoscopy, surgical with ethmoidectomy; total (anterior and posterior), including sphenoidotomy, with removal of tissue from the sphenoid sinus.
    31267Nasal/sinus endoscopy, surgical, with maxillary antrostomy; with removal of tissue from maxillary sinus.
    31276Nasal/sinus endoscopy, surgical, with frontal sinus exploration, including removal of tissue from frontal sinus, when performed.
    31287Nasal/sinus endoscopy, surgical, with sphenoidotomy.
    1–10 of 16
    1/2
    FDA device product codemixed
    LRCInstrument, ENT, manual surgical
    Recurrent Acute Rhinosinusitis Threshold
    Episode frequencyFour or more episodes per year
    Episode patternDistinct symptom-free intervals between episodes
    Clinical useThreshold used in defining recurrent acute rhinosinusitis and evaluating FESS eligibility
    Recent CT Scan
    DefinitionA CT scan performed within 12 months of the planned procedure
    Time limit12 months
    Application

    Provider Documentation and Action Items

    Prior Authorization

    Sinus CT Required Before Balloon Dilation

    Obtain a sinus CT before performing balloon sinus ostial dilation. CT imaging is a prerequisite for the procedure.

    • Document the CT in the medical record before balloon dilation is performed.
    Documentation Required

    Document Diagnosis and Failed Medical Therapy

    Before considering sinus ostial dilation, establish a clinical diagnosis of CRS or RARS based on sinusitis-related symptoms and objective evidence, and document failure of appropriate medical therapy.

    • Objective evidence may include nasal endoscopy showing sinonasal abnormalities or CT showing paranasal sinus mucosal thickening.
    • Document the applicable CRS or RARS diagnosis and the patient's response to medically appropriate therapy.

    Clinical Background

    Rhinosinusitis is inflammation of the nasal cavities and paranasal sinuses and may be classified by duration and presumed cause. Chronic rhinosinusitis persists for more than 12 weeks. Recurrent acute rhinosinusitis consists of at least 4 acute bacterial rhinosinusitis episodes per year with complete resolution of signs and symptoms between episodes.

    Policy Definitions and Abbreviations

    Acute Bacterial Rhinosinusitis
    ConditionAcute rhinosinusitis presumed or confirmed to be caused by bacterial infection
    Initial courseSymptoms show no improvement within 10 days or more after onset of upper respiratory symptoms
    Worsening courseSymptoms worsen within 10 days after initial improvement
    Acute Rhinosinusitis
    ConditionInflammation of the nasal cavities and paranasal sinuses
    Associated symptomsThick or discolored nasal drainage and/or nasal obstruction, with facial pain, pressure, or fullness
    Duration
    Policy Summary
    PayerUnitedHealthcare Community Plan
    PolicySinus Surgeries and Interventions (for North Carolina Only)
    Policy CodePolicy CSNCT0571.07
    Change TypeModified
    Effective DateOctober 1, 2026
    Next Review DateNot specified
    Key ActionFor balloon sinus ostial dilation, use North Carolina Medicaid Clinical Coverage Policy 1A-42 for medical-necessity and coverage criteria.
    SourceLink
    On This Page
    Medical Necessity and Coverage CriteriaCoding and Threshold ReferenceProvider Documentation and Action ItemsClinical BackgroundPolicy Definitions and Abbreviations
    CT confirmation
  1. Tumor: Sinonasal tumor.CT confirmation
  2. Used for CT evidence supporting the planned sinus procedure
    Lund-Mackay Score Associated With FESS Benefit
    ThresholdLund-Mackay CT score greater than or equal to 13.1
    ProcedureFunctional endoscopic sinus surgery (FESS)
    Evidence contextA score of 13.1 or greater was identified as a long-term predictor of FESS efficacy in CRS
    Topical Intranasal Corticosteroid Trial
    Minimum trialAt least 8 weeks
    TherapyTopical intranasal corticosteroid
    UsePart of the cited medical-therapy criteria for ESS in uncomplicated adult CRSsNP
    CT Lund-Mackay Score
    ThresholdCT Lund-Mackay score greater than or equal to 1
    Required findingThe CT scan must show evidence of disease
    Clinical contextCited as a criterion for ESS in adult patients with uncomplicated CRSsNP
    SNOT-22 Preoperative Score
    ThresholdSNOT-22 preoperative score greater than or equal to 20
    TimingThe score is assessed preoperatively; EUFOREA also cites a post-treatment total score
    Clinical contextCited as a factor confirming maximal medical therapy and ESS eligibility
    CRS Symptom Duration
    Minimum duration12 weeks or longer
    Required symptomsAt least two cardinal symptoms, such as drainage, obstruction, facial pain or pressure, or diminished sense of smell
    Clinical contextPersistent symptoms of this duration support the clinical diagnosis of chronic rhinosinusitis
    Postoperative Follow-up
    Follow-up intervalWithin 3 to 12 months after surgery
    Assessment elementsPatient medical history and nasal endoscopy
    PurposeThoroughly assess surgical outcomes

    Unsupported block type: prior_auth

    Unsupported block type: documentation

    Unsupported block type: documentation

    Unsupported block type: documentation

    Unsupported block type: documentation

    Unsupported block type: prior_auth

    Unsupported block type: documentation

    Unsupported block type: documentation

    Unsupported block type: documentation

    Unsupported block type: documentation

    Unsupported block type: denial_risk

    Unsupported block type: denial_risk

    Unsupported block type: prior_auth

    Unsupported block type: denial_risk

    Unsupported block type: denial_risk

    Unsupported block type: denial_risk

    Unsupported block type: denial_risk

    Unsupported block type: denial_risk

    Unsupported block type: denial_risk

    Persists for 4 weeks or less
    Functional Endoscopic Sinus Surgery (FESS)
    Procedure typeMinimally invasive surgical procedure
    TechniqueUses specialized endoscopic instruments to access, diagnose, and treat the sinus passages
    ObjectiveRestores normal sinus drainage and ventilation while preserving the mucosal lining
    Modified Lund-Mackay Scoring System
    Assessment toolCT-based tool for objectively evaluating sinus opacification
    Anatomic areasEvaluates five sinuses, the ostiomeatal complexes, and nasal cavities
    Scoring rangeOstiomeatal complexes are scored from 0 to 2, sinus and nasal cavity opacification from 0 to 4, with a maximum total score of 44
    Recent Computed Tomography Scan
    DefinitionA CT scan performed within 12 months of the planned procedure
    ModalityComputed tomography scan
    Policy timingThe scan is considered recent when it falls within the 12-month period before the planned procedure
    Recurrent Acute Rhinosinusitis
    Underlying conditionAcute bacterial rhinosinusitis
    FrequencyFour or more episodes per year
    Between episodesNo signs or symptoms between episodes
    CRS
    AbbreviationCRS
    ExpansionChronic rhinosinusitis
    Clinical durationSymptoms are generally present for 12 weeks or longer
    RARS
    AbbreviationRARS
    ExpansionRecurrent acute rhinosinusitis
    Defining patternAcute bacterial rhinosinusitis with four or more episodes per year and no signs or symptoms between episodes
    BSD
    AbbreviationBSD
    ExpansionBalloon sinus ostial dilation
    Also calledBalloon ostial dilation or balloon sinuplasty
    FESS
    AbbreviationFESS
    ExpansionFunctional endoscopic sinus surgery
    Also calledConventional endoscopic sinus surgery or endoscopic sinus surgery
    ESS
    AbbreviationESS
    ExpansionEndoscopic sinus surgery
    Clinical useA surgical treatment evaluated for chronic rhinosinusitis after inadequate response to appropriate medical therapy