Administrative Rules — Employees Group Insurance Division (HealthChoice of Oklahoma)
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Administrative rules for the Office of Management and Enterprise Services Employees Group Insurance Division (HealthChoice of Oklahoma) covering purpose, definitions, rule hierarchy, and records/information (confidentiality and release). Applies to EGID and participating entities referenced in the document.
No material clinical or coverage changes in this revision.
Coverage & Records — referenced headings
Records and information - referenced rules
Records and information policies referenced in this excerpt address:
Subchapter 3 headings (informational)
This excerpt contains only section headings and does not provide substantive coverage criteria.
Grievance procedure headings
Procedural headings present in this excerpt
See Grievance Panel Procedures headings (260:45-5-1).
See Grievance Panel Procedures headings (260:45-5-2).
See Grievance Panel Procedures headings (260:45-5-3).
See Grievance Panel Procedures heading (260:45-5-4).
Enumerated sections
Listed procedural sections included in this part:
Subchapter 1 headings (contents)
Listed sections that, elsewhere in the full document, contain coverage and eligibility rules. This excerpt does not include the substantive criteria text.
Referenced coverage and administrative sections (TOC)
This excerpt lists policy topics and section numbers relevant to coverage and limitations but does not provide substantive coverage criteria in the shown text.
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Referenced coverage and administrative sections (TOC)
This excerpt does not provide specific coverage criteria or benefit rules; it only enumerates section titles where such rules are located.
Index-only: no coverage criteria present
Listed coverage-related section headings present in this fragment:
Coverage headings present
Listed coverage-related section headings present in this fragment:
Code listings and section code references
| 260:45-3-1 | EGID records; release of information |
| 260:45-3-2 | Confidentiality of medical records |
| 260:45-3-3 | Participating entities/business associate protection of confidential health information |
| 260:45-3-4 | HealthChoice authorization for release of medical records |
| 260:45-3-5 | Right to receive and release necessary information |
| 260:45-3-6 | Call monitoring for quality control |
| 260:45-3-7 | Electronic records and facsimile, electronic or copies of signatures |
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Authorizations, Grievances, and Administrative Actions
Follow HealthChoice authorization for release of medical records (260:45-3-4)
HealthChoice authorization for release of medical records is listed as a rule section (260:45-3-4) under Records and Information; providers must follow the HealthChoice authorization requirements when requesting or disclosing member medical records as governed by rule 260:45-3-4.
- Rule reference: 260:45-3-4 — HealthChoice authorization for release of medical records (listed in Subchapter 3 headings and TOC).
260:45-3-4 — HealthChoice authorization for release of medical records
Rule 260:45-3-4 (HealthChoice authorization for release of medical records) is explicitly listed in the document table of contents and headings; providers must comply with the authorization procedures set out under that rule when releasing member records.
- 260:45-3-4 appears repeatedly in the Subchapter 3 headings and TOC as the governing authorization rule.
Authorization for release of medical records (heading — 260:45-3-4)
Authorization for release of medical records appears as a Subchapter 3 heading (260:45-3-4); providers should locate and reference that rule when preparing or responding to record release requests.
- Heading shown in Subchapter 3: 260:45-3-4. HealthChoice authorization for release of medical records.
Reference: HealthChoice authorization for release of medical records
The document references HealthChoice authorization for release of medical records as a rule heading within the records and information subchapter; providers must reference that rule in documentation and authorization workflows.
- Listed alongside related sections: right to receive and release necessary information (260:45-3-5) and call monitoring (260:45-3-6).
TOC reference — HealthChoice authorization for release of medical records (260:45-3-4)
HealthChoice authorization for release of medical records (rule 260:45-3-4) is referenced multiple times across the table of contents; providers must ensure any release of records cites and follows the requirements of 260:45-3-4.
- 260:45-3-4 is shown in the TOC together with related records/information rules (260:45-3-1 through 260:45-3-7).
Grievance hearings conducted by three-member Grievance Panel (260:45-5-4)
Grievance hearings are conducted by a three-member Grievance Panel as listed under Subchapter 5 (260:45-5-4); providers participating in hearings should be prepared for a three-member panel process.
- Rule reference in TOC: 260:45-5-4 — Grievance hearings conducted by the three [3] member Grievance Panel.
Request, Notice, and Prehearing actions (260:45-5-1 to 260:45-5-3)
The Grievance Panel Procedures table of contents lists Request for hearing (260:45-5-1), Notice of hearing (260:45-5-2), and Prehearing conference (260:45-5-3); providers must use these procedures when initiating or responding to grievance hearings.
- Request for hearing — 260:45-5-1 (listed in Subchapter 5 TOC).
- Notice of hearing — 260:45-5-2 (listed in Subchapter 5 TOC).
- Prehearing conference — 260:45-5-3 (listed in Subchapter 5 TOC).
Subchapter 5 headings — Grievance Panel Procedures
Subchapter 5 headings include Request for hearing, Notice of hearing, Prehearing conference, Grievance hearings (three-member panel), Continuance/disposition, Attorney representation, and Certificate of mailing; providers must follow these headings when preparing grievance submissions and notices.
- 260:45-5-1. Request for hearing
- 260:45-5-2. Notice of hearing
- 260:45-5-3. Prehearing conference
- 260:45-5-4. Grievance hearings conducted by the three [3] member Grievance Panel
- 260:45-5-5. Continuance; disposition; Attorney representation
- Certificate of mailing (procedural heading listed in Subchapter 5 table entries).
Grievance Panel Procedures — table entries (260:45-5-1 to 260:45-5-5)
Grievance Panel Procedures table entries list the core procedural steps providers must expect and comply with when involved in a grievance: request for hearing, notice of hearing, prehearing conference, three-member grievance panel hearings, continuance/disposition, and attorney representation.
- Expect procedures under 260:45-5-1 through 260:45-5-5 as listed in the table entries.
- Grievance hearings will be conducted by a three-member panel (260:45-5-4).
Subchapter 1 contents — administrative TOC (refer to cited sections for details)
Subchapter 1 table of contents lists many administrative topics (Purpose; Underpaid premiums; Refunds; Continuation rights; Dependents; Eligibility criteria including disabled dependent over age 26) but does not contain the substantive authorization or release-of-records rules in the excerpt; providers should refer to the specific cited sections for operative requirements.
- Subchapter 1 TOC entries include Purpose; Underpaid premiums; Refunds; Rights of eligible former employees to continue; Coverage for eligible non-vested employee; Effective dates; Participating entities; Dependents; Eligibility criteria for disabled dependent over age 26.
Administrative procedures overview — TOC (260:50-3-21 to 260:50-3-28)
The administrative procedures overview (TOC) lists procedural topics such as termination, continuation, mid-year election changes, corrections, double coverage prohibition, basic disclosure for Medicare beneficiaries, procedures and COBRA administration; providers should consult the specific sections (e.g., 260:50-3-22 through 260:50-3-28) for actionable rules.
- Referenced procedural sections include 260:50-3-21 through 260:50-3-28 (continuation, mid-year changes, corrections, double coverage, basic disclosure, termination, procedures and COBRA administration).
Referenced policy headings — authorization-relevant sections (260:50-5-1 to 260:50-5-13)
The document index and referenced policy headings list selection of health plans, schedule of benefits, plan limits, covered charges, limitations and exclusions, and payment procedures; providers must reference those specific sections (e.g., 260:50-5-1 to 260:50-5-13) for authorization-relevant benefit rules.
- Selection of health plans — 260:50-5-1
- Schedule of benefits and benefit administration — 260:50-5-2
- Plan limits — 260:50-5-10
- Covered charges — 260:50-5-11
- HealthChoice plan limitations and exclusions — 260:50-5-12
- Payment of benefits — 260:50-5-13
Referenced policy sections (index) — consult listed sections for requirements
The document provides an index of referenced policy sections (selection of health plans; continuation for survivors; mid‑year benefit election changes; corrections; COBRA administration) which providers must consult for the precise administrative and authorization procedures applicable to member benefits.
- Index references include 260:50-3-21 through 260:50-3-28 and 260:50-5-1 through 260:50-5-13.
Schedule of benefits and benefit administration — follow EGID-adopted procedures (260:50-5-2)
Schedule of benefits and benefit administration procedures or guidelines are listed as adopted by EGID (260:50-5-2); providers must follow the schedule and benefit administration rules adopted by EGID when seeking authorizations or determining coverage.
- 260:50-5-2 — Schedule of benefits and benefit administration procedures or guidelines as adopted by EGID (listed in TOC).
Table of contents — authorization-relevant sections (selection, schedule, limits, covered charges)
The table of contents lists numerous authorization-relevant sections — selection of health plans, schedule of benefits, plan limits, covered charges, limitations/exclusions, and payment of benefits — and providers must reference those numbered sections for authorization, billing, and coverage rules.
- Authorization-relevant TOC entries: 260:50-5-1 through 260:50-5-13 and 260:50-3-21 through 260:50-3-28.
Definitions & Referenced Rule Headings
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