Find policies, billing codes, payers, states, and providers
Immersive Virtual Reality Therapy for Chronic Lower Back Pain
Customize your policy alerts
Sign up for Bluecross Idaho Policy 3.03.06 alerts
Get alerted when Policy 3.03.06 changes without checking for updates manually.
Monitor payer policy activity
This policy governs coverage and clinical evaluation of FDA-authorized prescription immersive virtual reality therapeutics (PDTs) used as adjunctive treatment for chronic lower back pain, for members of Blue Cross of Idaho when prescribed by a healthcare provider.
New policy added to Mental Health section establishing coverage stance for prescription VR therapeutics for chronic lower back pain.
Coverage Criteria for Prescription VR Therapeutics
Scope of Review criteria
Prescription immersive VR therapeutics for chronic lower back pain are within scope of this review when ALL of the following are met:
From 'Scope of Review'
Product-specific statements
Policy statements present regarding specific products:
Policy explicitly names EndeavorRx as investigational
Regulatory status and indication
Coverage-relevant clinical criteria and evidence considerations
Clinical coverage considerations and evidence summary for RelieVRx
Pivotal and post-launch RCTs used these inclusion thresholds
Different evidentiary expectations depending on intended role
Derived from trial exclusion lists and AE summaries
Overall evidence assessment
Coverage stance informed by available randomized trials and durability data
See trial summaries in document.
This policy may not apply to all lines of business. Exceptions include the Federal Employee Program, Medicare Supplement, Medicare Advantage, Medicaid, and certain self‑insured groups, so applicability must be confirmed against the member’s specific benefit plan before authorization or claim adjudication.
Clinical trials that informed this policy excluded patients with certain conditions that would affect safety or trial validity. Notable exclusion criteria used in pivotal and post‑launch RCTs included elevated depressive symptoms (e.g., PHQ‑2 ≥2 in the pivotal trial), seizure disorder or epilepsy, dementia or gross cognitive impairment, migraines or other neurologic disease preventing VR use, significant visual or hearing impairment, and medical conditions that predispose to nausea or dizziness or hypersensitivity to flashing lights or motion. These trial exclusions should be considered when assessing individual patient appropriateness for prescription immersive VR programs.
Within the coverage criteria section there are no additional explicit patient exclusions listed beyond the trial‑based exclusion conditions summarized in the evidence review. Clinical judgment and member‑specific plan provisions should guide application to patients with comorbidities not explicitly addressed here.
The policy explicitly states that EndeavorRx is considered investigational for all indications, including attention‑deficit/hyperactivity disorder; this product is not supported for coverage under the evaluated indications in this document.
An independent, federally funded 3‑arm randomized controlled trial (N=385) found no statistically significant superiority of the skills‑based VR intervention (RelieVRx/EaseVRx+) over sham VR for the primary PROMIS pain‑interference outcome at Day 30. In that trial, distraction VR (360° immersive videos without CBT content) performed equivalently to skills‑based VR, raising questions about whether benefits in earlier positive trials were due to the skills content or to immersive/distraction effects alone.
Overall, the evidence across industry‑funded and independent trials is mixed and heterogeneous. While some trials reported statistically significant differences favoring RelieVRx over sham, between‑group differences in larger samples were modest and often did not meet established thresholds for clinical importance, and an independent trial detected no clinically meaningful benefit. Consequently, the body of evidence is insufficient to determine an improvement in net health outcome for prescription immersive VR therapeutics for chronic lower back pain.
Regulatory and Coding Information
| QRA | FDA product code for RelieVRx (virtual reality therapeutic) |
| DEN210014 | FDA De Novo authorization number for RelieVRx |
| 0770T | Virtual reality technology to assist therapy |
| E1905 | Virtual reality cognitive behavioral therapy device (cbt), including pre-programmed therapy software |
| M54.15 | Radiculopathy, thoracolumbar region |
| M54.16 | Radiculopathy, lumbar region |
| M54.17 | Radiculopathy, lumbar region |
| M54.40 | Lumbago with sciatica, unspecified side |
| M54.41 | Lumbago with sciatica, right side |
| M54.42 | Lumbago with sciatica, left side |
| M54.50 | Low back pain, unspecified |
| M54.51 | Vertebrogenic low back pain |
| M54.59 | Other low back pain |
Provider Requirements, Prior Authorization, and Billing Guidance
Prescription PDT and FDA authorization required
RelieVRx and other prescription VR therapeutics must be FDA‑authorized prescription digital therapeutics (PDTs) and be prescribed by a healthcare provider; the product is intended for home use under provider direction.
- Scope requires: PDT, FDA marketing authorization, and prescription by a healthcare provider (Scope of Review).
- RelieVRx is an FDA De Novo–authorized prescription immersive VR system intended for adjunctive treatment of chronic lower back pain in adults and is used at home under provider direction (8‑week program).
Prior authorization — confirm prescription‑use indication and program
Prior authorization should confirm that the request is for RelieVRx as a prescription‑use adjunctive treatment in adults and that the patient will use the 8‑week, 56‑session home program under provider direction.
- Confirm indication: adjunctive treatment of chronic lower back pain in patients ≥18 years.
- Confirm program details: 8‑week, self‑administered behavioral skills program delivered via VR headset (56 sessions, daily sessions ~2–16 minutes).
Prior authorization and coding — include HCPCS/CPT/ICD codes
When requesting prior authorization or claims review, include applicable procedure and diagnosis codes; Medicare coverage determinations via the DME pathway are made on a claim‑by‑claim basis and CMS has established HCPCS E1905 for RelieVRx.
Document nonpharmacologic therapies and RelieVRx’s role
Clinical practice guidelines recommend nonpharmacologic treatments (e.g., CBT, exercise, mindfulness) as initial therapy for chronic low back pain; RelieVRx delivers CBT and related behavioral methods consistent with those therapies.
- ACP recommends initial selection of nonpharmacologic treatments including CBT, exercise, mindfulness, and progressive relaxation.
- RelieVRx content includes CBT, mindfulness, relaxation training, and interoceptive awareness techniques delivered via immersive VR.
Step therapy / role in care pathway
RelieVRx may be used as an alternative entry‑level behavioral treatment or, depending on plan expectations, as a replacement for in‑person CBT; the appropriate comparator should be specified because evidentiary expectations differ if used as a replacement versus an alternative.
- If intended to replace in‑person CBT, noninferiority to in‑person CBT is the relevant standard.
- If intended as an entry‑level alternative, comparisons to sham VR or usual care are appropriate.
No step therapy sequence specified for VR therapeutics
The policy does not specify a VR‑specific step therapy sequence; nonpharmacologic treatments are recommended by ACP but VR sequencing is not addressed in this document.
- No explicit stepwise sequencing for VR therapeutics is provided in this policy excerpt.
- ACP guideline recommendations for nonpharmacologic initial therapy are noted but do not address VR‑specific sequencing.
Documentation must confirm FDA‑authorized PDT and medical necessity
Document that the device is an FDA‑authorized prescription digital therapeutic (PDT) prescribed by a healthcare provider and include evidence of medical necessity tied to the member’s clinical status.
- Support that the product is an FDA‑authorized PDT used under provider direction (scope and regulatory statements).
- Include clinical rationale demonstrating medical necessity (age, chronicity, baseline pain/interference thresholds where applicable).
Prescription and program documentation required
Include documentation that RelieVRx is prescribed as the 8‑week, self‑administered adjunctive behavioral skills VR program for chronic lower back pain in an adult patient and note that therapy will be used at home under provider direction.
- Specify program duration (8 weeks) and session structure (56 sessions, daily sessions ~2–16 minutes).
- Record patient age (≥18 years) and that treatment is adjunctive and home‑based under provider direction.
Coverage subject to member‑specific benefit plan terms
Coverage is subject to member‑specific benefit plan terms; when plan language conflicts with this policy, the member‑specific benefit plan supersedes the medical policy.
- Identify member eligibility and the member‑specific benefit plan prior to applying this policy.
- Member‑specific contract terms take precedence over this medical policy.
Clinical exclusion conditions from trials — evaluate appropriateness
Patients meeting trial exclusion criteria (for example, seizure disorder, epilepsy, dementia, significant visual or hearing impairment, hypersensitivity to flashing light or motion, migraines, or medical conditions predisposing to nausea/dizziness) were excluded from trials and may be inappropriate for VR use or at higher risk for noncoverage.
- Pivotal trial exclusions included PHQ‑2 ≥2 (depressive symptoms), epilepsy/seizure disorder, dementia, migraines or neurological disease preventing VR use, significant visual/hearing impairment, and hypersensitivity to flashing light/motion.
- Patients with these conditions should be evaluated for clinical appropriateness and potential noncoverage risk.
Evidence uncertainty may trigger denial if benefit is not established
The evidence is considered insufficient to determine net health benefit for VR therapeutics overall; divergence across trials and population concerns create uncertainty and may lead to denial when clinical benefit is not established for a given patient.
- Some trials showed statistical superiority but with modest between‑group differences; an independent federally funded trial found no superiority, raising uncertainty about the specific benefit of CBT content versus immersion/distraction.
- When clinical benefit is not clearly established for the member, coverage may be denied on that basis.
Background and Clinical Context
Chronic lower back pain is defined in this policy as pain localized to the lower back region that persists for ≥12 weeks. It is a common cause of disability and reduced quality of life; standard management includes pharmacologic therapy, physical therapy and exercise, multidisciplinary programs, and behavioral interventions such as cognitive behavioral therapy. Prescription immersive VR therapeutics (for example, RelieVRx) deliver behavioral skills (CBT, mindfulness, relaxation, interoceptive techniques) in an 8‑week, home‑based program intended as adjunctive treatment to address pain intensity, interference, and related functional domains.
Definitions and Outcome Measures
Setting and Level of Care
Treatment Modalities Covered / Considered
Prescription immersive virtual reality (RelieVRx)
Program components and session design described in product labeling and clinical context
Immersive VR behavioral therapy (RelieVRx)
Designed as home-based self-administered sessions
Prescription Virtual Reality Therapeutics
Summary of trial comparisons and implications
Session and Visit Limits
Policy Revision History
New policy added to the Mental Health section; policy created with literature review through March 31, 2026.
Blue Cross of Idaho adopted the policy with an effective date of 2026-09-01.
OpenPayer is powered by Trek Health's payer performance platform. Trek continuously ingests, validates, and normalizes Transparency in Coverage data alongside payer policies and other commercial payer data to create a structured payer intelligence foundation. OpenPayer uses this foundation to deliver personalized search results, dynamically generated policy pages, and tailored policy monitoring based on each user's payers, specialties, billing codes, and areas of interest. The same intelligence powers broader payer performance workflows, including reimbursement benchmarking, contract evaluation, payer negotiations, and financial decision-making.