Facility Billing Guidelines
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Outpatient facility claims editing and reimbursement rules applied by Blue Cross and Blue Shield of North Carolina for commercial, ASO, and Blue Card Host members; describes scenarios, bill types, revenue code and modifier requirements that affect facility claim payment.
End Stage Renal Disease (ESRD) bill type requirements added.
PTA and OTA modifier CO and CQ reimbursement reduction added (services reimbursed at 85% of allowable).
Clarification that Hospital at Home services are not eligible for reimbursement unless submitted with revenue code 161 and Occurrence Span Code 82.
Recovery room services are not eligible for separate reimbursement if anesthesia or moderate sedation is not performed during the primary procedure.
Non-reimbursable Scenarios & Billing Requirements
Non-reimbursable scenarios and billing requirements
Outpatient facility services are not eligible for reimbursement unless the specific billing elements or situational exceptions listed below are met:
HCPCS/CPT References, Billing Constraints, and Code-Specific Rules
Claim Coding and Documentation Requirements
Claim coding and documentation requirements
Providers must bill services using appropriate CPT®, HCPCS, and/or revenue codes supported by documentation in the medical record; follow CPT, HCPCS, UB-04, and ICD-10 guidance and industry coding edits (NCCI, OCE, MUE). Failure to follow correct coding or reimbursement guidelines may result in claim review, denial, or recovery of payment.
- Maintain medical records and standards of care consistent with scope of practice, regulatory, and licensure requirements.
- Include and retain any AI-generated content, recordings, or transcripts when applicable as part of the medical record.
- Adhere to coding guidance from CPT®, HCPCS, UB-04, ICD-10 and industry edits (NCCI, OCE, MUE).
Definitions and Specific Conditions
OpenPayer is powered by Trek Health's payer performance platform. Trek continuously ingests, validates, and normalizes Transparency in Coverage data alongside payer policies and other commercial payer data to create a structured payer intelligence foundation. OpenPayer uses this foundation to deliver personalized search results, dynamically generated policy pages, and tailored policy monitoring based on each user's payers, specialties, billing codes, and areas of interest. The same intelligence powers broader payer performance workflows, including reimbursement benchmarking, contract evaluation, payer negotiations, and financial decision-making.