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    v1.0.28
    OpenPayerPolicy UpdatesOtorhinolaryngology (ENT)Blue Cross Blue Shield MI preview questionnaires P…
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    CurrentBlue Cross Blue Shield - MichiganPolicy N/A

    Preview questionnaires and medical necessity criteria

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    This document lists services that require prior authorization and the preview questionnaires and medical necessity criteria used by Blue Cross Blue Shield of Michigan and Blue Care Network for Medicare Plus Blue, BCN commercial, and BCN Advantage members.

    Policy Summary
    PayerBlue Cross Blue Shield - Michigan
    PolicyPreview questionnaires and medical necessity criteria
    Policy CodePolicy N/A
    Change TypeNo material change
    Effective DateFeb 1, 2026
    Last ReviewFeb 1, 2026
    Next Review DateN/A
    Key ActionPrepare answers to the preview questionnaire items in the e-referral system before submitting the prior authorization request.
    SourceLink
    POLICY UPDATE CHANGES

    No material clinical or coverage changes in this revision.

    multipleservices listed with preview questionnaires
    InterQualexternal clinical criteria used

    OpenPayer is powered by Trek Health's payer performance platform. Trek continuously ingests, validates, and normalizes Transparency in Coverage data alongside payer policies and other commercial payer data to create a structured payer intelligence foundation. OpenPayer uses this foundation to deliver personalized search results, dynamically generated policy pages, and tailored policy monitoring based on each user's payers, specialties, billing codes, and areas of interest. The same intelligence powers broader payer performance workflows, including reimbursement benchmarking, contract evaluation, payer negotiations, and financial decision-making.

    NCDs/LCDsMedicare criteria referenced
    yespreview questionnaires available

    Coverage Determination and Criteria

    General coverage determination process

    Services listed in this document are subject to coverage determinations when prior authorization is required and are evaluated against the specified criteria source.

    Service entry: Each listed service is evaluated using the specified criteria source (for example, a named medical policy, InterQual procedure criteria, or a Medicare NCD/LCD).

    The document provides per-service indication of which lines of business require prior authorization and which criteria source applies; the full medical necessity decision logic resides in the referenced criteria sources.

    This document does not itself enumerate explicit exclusions for services. Where exclusions apply, they are identified and enforced within the referenced medical policies, Local Coverage Determinations (LCDs), National Coverage Determinations (NCDs), or other criteria sources cited for each service. Providers should consult the specific referenced policy or Medicare coverage determination named for a service to confirm any exclusions that affect coverage or prior authorization requirements.

    Decisions that a service is not medically necessary are based on the medical necessity criteria specified for each service rather than on standalone statements in this document. Determinations reference the cited sources (for example, InterQual criteria, internal medical policies, LCDs or NCDs) listed alongside each service entry; if those referenced documents indicate the service does not meet medical necessity criteria, the service will be denied as not medically necessary.

    Services and Coding References

    Services referenced (no explicit codes listed)mixed
    No codes listed

    Provider Responsibilities and Prior Authorization

    Prior Authorization

    Prior Authorization Required

    Prior authorization is required for the services listed in this policy. Failure to obtain prior authorization when required may result in denial of payment.

    • Applies to Medicare Plus Blue, BCN commercial and BCN Advantage where indicated.
    • Preview questionnaires must be completed in the e-referral system.
    • Medical necessity determinations use InterQual, NCDs/LCDs, and Blue Cross medical policies as applicable.
    Note

    Prepare Questionnaire Responses

    Preview questionnaires list the specific questions you'll be asked in the e-referral system. Review these preview questionnaires and have answers ready before submitting the prior authorization request to avoid delays.

    • A different questionnaire may open depending on line of business.
    • Trigger questionnaires may open first and then prompt additional questionnaires.

    Background and Evidence Sources

    Blue Cross Blue Shield of Michigan and Blue Care Network use a combination of external and internal criteria when assessing prior authorization requests. The primary sources include InterQual clinical criteria, applicable National Coverage Determinations (NCDs) and Local Coverage Determinations (LCDs), and the payer’s own medical policies. Each listed service is evaluated against the specific criteria source identified for that service; the full medical necessity logic and any exclusions reside in those referenced documents. Preview questionnaires in the e-referral system show the questions providers must answer to support a prior authorization request and may differ by line of business or trigger additional questionnaires.

    Definitions and Criteria Sources

    Preview questionnaire
    DefinitionA list of questions that show what must be answered within the e-referral system to support a prior authorization request; may differ by line of business or trigger additional questionnaires.
    PurposeLets providers prepare answers ahead of submitting a prior authorization request by previewing the items that will appear in the e-referral questionnaire.
    Variability by line of businessA different questionnaire may open in the e-referral system depending on the member line of business (e.g., commercial vs. Medicare Advantage).
    Trigger questionnairesSome services present a trigger questionnaire first in the e-referral system; completion of the trigger can open additional questionnaires.
    Provider action (most actionable)Prepare and complete the listed preview questionnaire responses in the e-referral system before submitting the prior authorization to avoid delays or denials.
    Policy Summary
    PayerBlue Cross Blue Shield - Michigan
    PolicyPreview questionnaires and medical necessity criteria
    Policy CodePolicy N/A
    Change TypeNo material change
    Effective DateFeb 1, 2026
    Last ReviewFeb 1, 2026
    Next Review DateN/A
    Key ActionPrepare answers to the preview questionnaire items in the e-referral system before submitting the prior authorization request.
    SourceLink
    On This Page
    Coverage Determination and CriteriaServices and Coding ReferencesProvider Responsibilities and Prior AuthorizationBackground and Evidence SourcesDefinitions and Criteria Sources
    Documentation Required

    Preview questionnaires and medical necessity criteria

    Providers must consult the applicable medical necessity criteria used for determinations: InterQual procedure criteria (via One Healthcare ID), Medicare NCDs/LCDs (Medicare Coverage Database), and our Medical Policy Router Search. For Medicare Advantage members, determinations are based on NCDs, LCDs, and Medicare statutes/regulations; when those are not fully established, internal criteria (including InterQual or Blue Cross policies) may be used.

    • InterQual: sign in to One Healthcare ID to view procedure criteria.
    • NCDs/LCDs: check the Medicare Coverage Database for current determinations.
    • Medical policies: search the Medical Policy Router on bcbsm.com by procedure code.
    Prior Authorization

    Services Requiring Prior Authorization — examples

    Examples of services with preview questionnaires and the criteria source include (not exhaustive): Balloon ostial dilation — preview questionnaire; criteria: Balloon Dilation for Treatment of Chronic Sinusitis medical policy. Blepharoplasty and repair of brow ptosis — preview questionnaire; criteria: Blepharoplasty and Repair of Brow Ptosis medical policy. Rhinoplasty, septoplasty, sacral nerve neuromodulation/stimulation and temporomandibular joint surgery also have preview questionnaires and specified criteria sources (InterQual, Local Coverage Determinations, or applicable medical policies).

    • Balloon ostial dilation: Prior authorization required across Medicare Plus Blue, BCN commercial and BCN Advantage.
    • Blepharoplasty and repair of brow ptosis: Prior authorization required across Medicare Plus Blue, BCN commercial and BCN Advantage.
    • Refer to the policy table for line-of-business specific prior authorization indicators and criteria sources.
    Criteria source
    DefinitionThe medical necessity criteria used to make determinations on prior authorization requests, which may include InterQual, Medicare NCDs/LCDs, or internal Blue Cross medical policies.
    Medicare Advantage basisFor Medicare Advantage members, determinations are based on national coverage determinations, local coverage determinations, and other applicable Medicare criteria; internal criteria may be used when permitted by Medicare statutes and regulations.
    InterQual useBlue Cross licenses InterQual to assist in creating internal coverage criteria and will use InterQual procedure criteria when available.
    When InterQual unavailableIf InterQual criteria are unavailable, Blue Cross will use its own medical policies developed in accordance with Medicare statutes and approved by the Blue Cross Utilization Management Committee.
    Where to find criteria (operational)InterQual: access via One Healthcare ID; NCDs/LCDs: Medicare Coverage Database; Medical policies: Medical Policy Router Search on bcbsm.com.