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    v1.0.28
    OpenPayerPolicy UpdatesEndocrinologyAspirus Arise non-preferred CGM Coverage Update | …
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    CurrentAspirus ArisePolicy N/A

    Coverage criteria for non-preferred continuous glucose monitors (CGMs) and glucose testing supplies

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    Covers authorization and criteria for non-preferred continuous glucose monitors (CGMs) and non-preferred glucose testing supplies for members with diabetes; applies to Aspirus Arise members and providers ordering these products.

    Policy Summary
    PayerAspirus Arise
    PolicyCoverage criteria for non-preferred CGMs and testing supplies
    Policy CodePolicy N/A
    Change TypeOperational updatesadded and revised targeted product lists
    Effective Date
    Last ReviewSep 22, 2025
    Next Review DateJun 16, 2025
    Key ActionObtain prior authorization documenting prior trials of both formulary CGMs (Dexcom and Freestyle Libre) or provide clinical rationale for inability to use formulary products.
    SourceLink
    POLICY UPDATE CHANGES

    Added Simplera and Enlite to the Targeted Products list.

    Updated Targeted Products list for testing supplies to include Accu-Chek Smartview and Accu-Chek Aviva Plus and removed Accu-Chek Test Strips.

    1 yearcoverage duration for CGMs
    1 year

    OpenPayer is powered by Trek Health's payer performance platform. Trek continuously ingests, validates, and normalizes Transparency in Coverage data alongside payer policies and other commercial payer data to create a structured payer intelligence foundation. OpenPayer uses this foundation to deliver personalized search results, dynamically generated policy pages, and tailored policy monitoring based on each user's payers, specialties, billing codes, and areas of interest. The same intelligence powers broader payer performance workflows, including reimbursement benchmarking, contract evaluation, payer negotiations, and financial decision-making.

    coverage duration for non-preferred testing supplies
    2must have tried Dexcom and Freestyle Libre before approval
    Noneexplicit exclusion criteria

    Coverage Criteria for Targeted CGMs and Non-Preferred Testing Supplies

    Initial Therapy

    Approve initial targeted CGM requests when ALL of the following are met:

    Initial CGM approval: 1. Has diabetes mellitus
    Formulary trial or clinical reason: 2. Has tried and had an inadequate experience with both formulary continuous glucose monitor (CGM) systems (Dexcom and Freestyle Libre), or there is a clinical reason all of the formulary CGMs cannot be used
    Insulin use or hypoglycemia: 3. The member is treated with insulin at least once per day OR has a history of problematic hypoglycemia with documentation of either recurrent level 2 hypoglycemic events (glucose <54 mg/dL) despite >=2 attempts to adjust medications/plan, OR a history of one level 3 hypoglycemic event requiring third-party assistance
    Training: 4. The member (or the member's caregiver) has been properly trained on using the requested CGM as evidenced by the treating practitioner providing a prescription
    FDA indicated use: 5. The CGM is prescribed according to its Food and Drug Administration (FDA) indicated use
    Recent visit: 6. The prescriber has had an in-person visit or approved telehealth visit with the member within the past six months before ordering the CGM to evaluate diabetes control6 months

    Continuation Therapy

    Approve continuation of targeted CGM when ALL of the following are met:

    Continuation - diabetes: 1. Has diabetes mellitus
    Formulary trial or clinical reason: 2. Has tried and had an inadequate experience with both formulary continuous glucose monitor (CGM) systems (Dexcom and Freestyle Libre), or there is a clinical reason all the formulary CGMs cannot be used
    Follow-up visits: 3. The treating practitioner conducts an in-person or Medicare-approved telehealth visit with the member to document adherence to the CGM regimen and diabetes treatment plan every six months following the initial prescriptionevery 6 months

    Non-Preferred Testing Supply Approval

    Approve non-preferred testing supplies when the prescriber documents training and ONE of the following:

    Pump requirement: 1. Is using an insulin pump that requires the requested testing supply product for optimal benefit
    Prior trials of alternatives: 2. Has tried at least two formulary alternative testing supply products (if two unique testing supply products are available), AND the previously tried formulary alternative testing supply products were ineffective
    Formulary less effective or harmful: 3. The formulary testing supply products are expected to be less effective than the nonformulary testing supply products, OR the formulary products would be likely to cause harm to the patient
    Severe visual impairment: 4. The member has severe visual impairment AND is requesting a meter with audio capabilities

    Examples of audio meters are listed in policy

    This policy does not list any exclusion criteria for continuous glucose monitors (CGMs) or blood glucose testing supplies. No member categories or clinical scenarios are explicitly excluded from consideration under this coverage policy.

    Provider Requirements and Prior Authorization

    Prior Authorization

    Prior authorization required for targeted CGMs

    Initial and continuation requests for targeted (non-preferred) continuous glucose monitors (CGMs) must be submitted with prior authorization documentation that the member meets all coverage criteria, including diabetes diagnosis, prior trials of formulary CGMs or a clinical rationale for not using formulary products, insulin use or problematic hypoglycemia, training, FDA-indicated use, and a recent visit within six months.

    Prior Authorization

    Prior authorization required for non-preferred testing supplies

    Approval for non-preferred glucose testing supplies requires prior authorization showing the prescriber has confirmed the member received sufficient training on the requested device and that one of the policy-justified reasons (pump requirement, prior ineffective trials of formulary alternatives, expected greater effectiveness or risk from formulary products, severe visual impairment requiring audio meter, or manual dexterity impairment) is met.

    Clinical Definitions

    Recurrent level 2 hypoglycemic events — definition and evidentiary threshold
    DefinitionRecurrent level 2 hypoglycemic events: plasma glucose <54 mg/dL (3.0 mmol/L) that persist despite multiple (>=2) attempts to adjust medication(s) and/or modify the diabetes treatment plan.
    Context for ApprovalDocumentation of recurrent level 2 events can satisfy the criterion for CGM approval when problems persist despite attempts to adjust therapy.
    Required evidenceClinical record showing repeated glucose measurements <54 mg/dL and notes describing >=2 therapeutic adjustments attempted with ongoing events.
    Level 3 hypoglycemic event — definition and required documentation
    DefinitionLevel 3 hypoglycemic event: plasma glucose <54 mg/dL (3.0 mmol/L) accompanied by altered mental and/or physical state requiring third-party assistance for treatment of hypoglycemia.
    Context for Approval

    Background and Purpose

    Continuous glucose monitors (CGMs) and blood glucose testing supplies are used to manage diabetes and improve glucose monitoring. Per policy, authorization is required for targeted non-preferred CGMs and non-preferred testing supplies; requests must document that the member meets clinical criteria and that formulary alternatives have been tried and were inadequate or are clinically unsuitable. For non-preferred testing supplies the prescriber must document that the member has received training on the requested device and provide one of the specified justifications (for example, insulin pump requirement, prior unsuccessful trials of formulary alternatives, expected greater effectiveness or risk of harm from formulary products, severe visual impairment requiring an audio meter, or manual dexterity impairment).

    Policy Summary
    PayerAspirus Arise
    PolicyCoverage criteria for non-preferred CGMs and testing supplies
    Policy CodePolicy N/A
    Change TypeOperational updatesadded and revised targeted product lists
    Effective Date
    Last ReviewSep 22, 2025
    Next Review DateJun 16, 2025
    Key ActionObtain prior authorization documenting prior trials of both formulary CGMs (Dexcom and Freestyle Libre) or provide clinical rationale for inability to use formulary products.
    SourceLink
    On This Page
    Coverage Criteria for Targeted CGMs and Non-Preferred Testing SuppliesProvider Requirements and Prior AuthorizationClinical DefinitionsBackground and Purpose
    Manual dexterity impairment: 5. The member has a manual dexterity impairment severe enough to require the use of a specific glucose monitoring system
    Step Therapy

    Formulary trial requirement (step therapy)

    Step therapy requires that the member has tried formulary alternatives before a non-preferred product is approved: for CGMs, trials of both formulary systems (Dexcom and Freestyle Libre) are required; for testing supplies, the member must have tried at least two formulary alternative testing supply products when two unique products are available.

    Documentation Required

    Required documentation for CGM

    When requesting a non-preferred CGM, the prescriber must document prior trials with both formulary CGMs (Dexcom and Freestyle Libre) or provide a clinical reason why all formulary CGMs cannot be used; additionally document that the member or caregiver was properly trained on the requested CGM (evidenced by the treating practitioner providing a prescription) and that the CGM is prescribed per FDA-indicated use.

    Documentation Required

    Required documentation for testing supplies

    For non-preferred testing supplies, the prescriber must document that the member has sufficient training to use the requested device and provide evidence supporting one of the policy-allowed justifications (e.g., pump requirement, prior ineffective trials of two formulary alternatives, expected greater effectiveness or risk from formulary products, severe visual impairment requesting an audio meter, or manual dexterity impairment).

    Denial Risk

    Denial risk: Failure to trial formulary CGMs

    A request may be denied if the member has not tried or had inadequate experience with both formulary CGM systems (Dexcom and Freestyle Libre) and no clinical reason is documented for not using formulary CGMs.

    Denial Risk

    Denial risk: Missing recent visit documentation

    A request may be denied if the prescriber does not include documentation of an in-person visit or an approved telehealth visit with the member within the six months prior to ordering the CGM.

    A single documented level 3 event meets the problematic hypoglycemia criterion for CGM consideration under initial therapy rules.
    Required evidenceClinical documentation describing the event, impaired mental/physical status, and that third-party assistance was required to treat the hypoglycemia.