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    OpenPayerPolicy UpdatesAdministrative/Operational PolicyAlabama DOI licensing policy update | OpenPayer
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    CurrentAlabama Department of InsurancePolicy 2021-04

    Producer, Adjuster, and Title Insurance Licensing modifications for COVID-19

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    Directives governing temporary adjustments to producer, adjuster, and title insurance licensing processes (prelicensing certificates, continuing education delivery and exam proctoring) during the COVID-19 situation; affects producers, adjusters, title agents, prelicensing and CE providers in Alabama.

    Policy Summary
    PayerAlabama Department of Insurance
    PolicyProducer, Adjuster, and Title Insurance Licensing modifications for COVID-19
    Policy CodePolicy Policy 2021-04
    Change TypeTemporary administrative waivers and operational guidance
    Effective DateMarch 25, 2020
    Next Review DateN/A
    Key ActionCE providers may offer Classroom-approved courses as live webinars after submitting the course list and webinar security information to the Licensing Division.
    SourceLink
    POLICY UPDATE CHANGES

    The Department waives the notarization requirement for Prelicensing Certificates of Completion issued through June 30, 2021 for providers whose primary contact is working from home.

    CE courses approved as 'Classroom' may be offered as live webinars if the CE provider submits the list of courses and webinar security information to the Licensing Division.

    The Department will waive the proctoring requirement for Self-Study CE course examinations through June 30, 2021.

    This bulletin supersedes and replaces Department of Insurance Bulletin No. 2021-02 and expires at midnight on June 30, 2021.

    Jun 30, 2021temporary waiver expiration date

    OpenPayer is powered by Trek Health's payer performance platform. Trek continuously ingests, validates, and normalizes Transparency in Coverage data alongside payer policies and other commercial payer data to create a structured payer intelligence foundation. OpenPayer uses this foundation to deliver personalized search results, dynamically generated policy pages, and tailored policy monitoring based on each user's payers, specialties, billing codes, and areas of interest. The same intelligence powers broader payer performance workflows, including reimbursement benchmarking, contract evaluation, payer negotiations, and financial decision-making.

    May 21, 2021bulletin date
    Mar 25, 2020effective date
    1bulletin superseded

    Producer Licensing COVID-19 Temporary Directives

    Producer Licensing COVID-19 Temporary Directives

    Temporary criteria and instructions

    Producer Licensing COVID-19 Temporary Directives
    Notarization of signature on Prelicensing Certificate of Completion may be omitted for Prelicensing Providers whose primary contact is working from home for certificates issued through June 30, 2021.
    CE providers may offer courses approved as 'Classroom' as live webinars if the CE provider submits the list of courses and webinar security information to the Licensing Division prior to offering them as webinars.
    The proctoring requirement for Self-Study CE course examinations is waived through June 30, 2021.
    To contact the Producer Licensing Division: use the website Chat at www.aldoi.gov Monday–Friday, 8:00 AM–5:00 PM, or email producerlicensing@insurance.alabama.gov.
    This bulletin supersedes Department of Insurance Bulletin No. 2021-02 and expires at midnight on June 30, 2021.

    Coding and Key Dates

    Not applicablemixed
    No codes listed
    Waiver expiration
    Waiver expiration (date)June 30, 2021
    Effective date of bulletinMarch 25, 2020
    Bulletin dateMay 21, 2021
    SupersedesDepartment of Insurance Bulletin No. 2021-02

    Required Provider Actions and Contact Instructions

    Prior Authorization

    Offer Classroom CE as live webinars with prior submission to Licensing Division

    CE providers may offer courses approved as “Classroom” as live webinars only after the CE provider sends a list of the courses they will offer as webinars along with their webinar security information to the Licensing Division.

    • Applies only to courses previously approved as “Classroom.”
    • Provider must submit both the list of courses and webinar security information to the Licensing Division before offering them as webinars.
    Note

    Contact Producer Licensing Division via website chat or email

    To contact the Producer Licensing Division use the website Chat at www.aldoi.gov Monday–Friday 8:00 AM–5:00 PM, or email producerlicensing@insurance.alabama.gov at any time.

    • Website chat recommended for those with internet access during listed hours.
    • Email producerlicensing@insurance.alabama.gov available anytime.

    Definitions Related to Licensing and CE

    Prelicensing Certificate of Completion
    TermPrelicensing Certificate of Completion
    Notary requirement (temporary)Prelicensing Providers whose primary contact is working from home may omit notarization of the provider's signature on Certificates of Completion issued through June 30, 2021.
    Affected partiesPrelicensing providers and applicants for producer, adjuster, and title agent licensing in Alabama
    Classroom (CE)
    TermClassroom (CE)
    Permitted substitutionCourses approved as 'Classroom' may be offered as live webinars if the CE provider submits the list of courses and webinar security information to the Licensing Division prior to offering them.
    Policy Summary
    PayerAlabama Department of Insurance
    PolicyProducer, Adjuster, and Title Insurance Licensing modifications for COVID-19
    Policy CodePolicy Policy 2021-04
    Change TypeTemporary administrative waivers and operational guidance
    Effective DateMarch 25, 2020
    Next Review DateN/A
    Key ActionCE providers may offer Classroom-approved courses as live webinars after submitting the course list and webinar security information to the Licensing Division.
    SourceLink
    On This Page
    Producer Licensing COVID-19 Temporary DirectivesCoding and Key DatesRequired Provider Actions and Contact InstructionsDefinitions Related to Licensing and CE
    Action required by providerSend list of courses and webinar security information to the Licensing Division before offering as webinars.
    Self-Study (CE)
    TermSelf-Study (CE)
    Proctoring waiver (temporary)The Department will waive the examination proctoring requirement for Self-Study CE courses through June 30, 2021.
    Post-waiverAfter June 30, 2021, the proctoring requirement will no longer be waived.