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    OpenPayerPolicy UpdatesAdministrative/Operational PolicyAlabama DOI extension of grace period policy updat…
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    CurrentAlabama Department of InsurancePolicy 2020-20

    Extension of Grace Period (Bulletin No. 2020-20)

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    Directive to all insurers and insurance premium finance companies licensed in Alabama to extend time limits for insureds impacted by Tropical Storm Zeta for acts, notices, or payments originally due on or after October 28, 2020. Applies to property & casualty, life, health, disability insurers and premium finance companies licensed in Alabama.

    Policy Summary
    PayerAlabama Department of Insurance
    PolicyExtension of Grace Period (Bulletin No. 2020-20)
    Policy CodePolicy Policy 2020-20
    Change TypeOperational directive
    Effective DateNov 9, 2020
    Next Review Date
    Key ActionExtend time limits for acts, notices, correspondence, or payments due on or after Oct 28, 2020 to Dec 28, 2020 and do not assess interest, penalties, or other charges.
    SourceLink
    POLICY UPDATE CHANGES

    No material clinical or coverage changes in this revision.

    Oct 28 → Dec 28, 2020Extension period
    ImmediateEffective
    All insurers & finance co.Audience
    New policies from Oct 29

    OpenPayer is powered by Trek Health's payer performance platform. Trek continuously ingests, validates, and normalizes Transparency in Coverage data alongside payer policies and other commercial payer data to create a structured payer intelligence foundation. OpenPayer uses this foundation to deliver personalized search results, dynamically generated policy pages, and tailored policy monitoring based on each user's payers, specialties, billing codes, and areas of interest. The same intelligence powers broader payer performance workflows, including reimbursement benchmarking, contract evaluation, payer negotiations, and financial decision-making.

    Exclusion

    Extension Eligibility and Operational Guidance

    Extension criteria and operational guidance

    Conditions and limits for the extension of time limits:

    Applies to any insurance policy provision, notice, correspondence, or law that imposes a time limit on an insured who is a victim of hurricane (Tropical Storm Zeta) damage to perform any act or transmit information or funds, where the act was to have been performed on or after October 28, 2020.
    The original time limit is extended to and including December 28, 2020.
    No interest, penalties, or other charges shall accrue or be assessed as a result of the extensions required herein.
    Interest owed pursuant to premium financing plans with premium finance companies or insurers or their affiliates may be assessed (i.e., this provision does not prohibit assessment of interest under premium finance arrangements).
    Insurer receiving a claim from an insured owing premium may offset the premium due to the insurer or a premium finance company from any claim payment made under the policy.
    The extension does not relieve a policyholder who has a claim from Tropical Storm Zeta from the obligation to provide information related to the claim.
    Insurers should consider cancellation or non-renewal only after exhausting efforts to work with policyholders to continue coverage; policies may be cancelled or non-renewed for legally recognized reasons or policy provisions other than late or failure to pay premiums.
    This bulletin shall not apply to new policies issued on or after October 29, 2020.

    Administrative Codes and Dates

    Neutral codesmixed
    inv-03: extension_end_date
    Extension end dateDecember 28, 2020
    Effective from (start)Applies to acts originally due on or after October 28, 2020
    ScopeExtends time limits for insureds who are victims of Tropical Storm Zeta for acts, notices, correspondence, or payments

    Insurer Directives and Actions

    Prior Authorization

    Extend time limits to Dec 28, 2020; prohibit charges

    Extend statutory or contractual time limits for any insured who is a victim of Tropical Storm Zeta for acts, notices, correspondence, or payments originally due on or after October 28, 2020 to and including December 28, 2020; do not assess interest, penalties, or other charges as a result of this extension.

    • Extension applies to any insurance policy provision, notice, correspondence, or law imposing a time limit on an insured who is a victim of hurricane damage.
    • No interest, penalties, or other charges shall accrue or be assessed as the result of the extensions required herein.
    Billing Rule

    Premium offset allowed; policyholder must still cooperate

    Defined Terms

    inv-07: victim
    DefinitionVictim: an insured who suffered damage from Tropical Storm Zeta (hurricane damage) and, as a result, is unable to timely perform acts or transmit information or funds under an insurance contract
    ContextIncludes insureds whose homes were destroyed or severely damaged, who experienced power outages, or who had residential mail service interrupted
    ApplicabilityApplies to any insurance policy provision, notice, correspondence, or law imposing a time limit where the act was to have been performed on or after October 28, 2020
    Policy Summary
    PayerAlabama Department of Insurance
    PolicyExtension of Grace Period (Bulletin No. 2020-20)
    Policy CodePolicy Policy 2020-20
    Change TypeOperational directive
    Effective DateNov 9, 2020
    Next Review Date
    Key ActionExtend time limits for acts, notices, correspondence, or payments due on or after Oct 28, 2020 to Dec 28, 2020 and do not assess interest, penalties, or other charges.
    SourceLink
    On This Page
    Extension Eligibility and Operational GuidanceAdministrative Codes and DatesInsurer Directives and ActionsDefined Terms

    Insurers may offset premium owed by an insured against any claim payment made under the policy; however, the extension does not relieve a policyholder from their obligations to provide information related to a claim.

    • "Any insurer receiving a claim from an insured owing premium may offset the premium due... from any claim payment made under the policy."
    • Extension of time does not relieve a policyholder from compliance with obligations to provide information related to a claim.
    Denial Risk

    Limit cancellations/non‑renewals; allow only for lawful reasons after outreach

    Consider cancellation or non‑renewal only after exhausting all efforts to work with policyholders to continue coverage; cancellations or non‑renewals may proceed for legally recognized reasons or policy provisions other than late or failure to pay premiums.

    • Insurers should consider cancellation or non‑renewal only after exhausting efforts to work with policyholders.
    • A policy may be cancelled or non‑renewed for legally recognized reasons or policy provisions other than late or failure to pay premiums.