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    OpenPayerNPI Medicare & MedicaidTenderheart Health Outcomes, Inc.
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    Tenderheart Health Outcomes, Inc. — Billing Profile & Reimbursement Data

    NPI 1972583078 · Austin, TX · Durable Medical Equipment & Medical Supplies

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    Tenderheart Health Outcomes, Inc. is a durable medical equipment & medical supplies provider located in Austin, Texas. This profile covers 0 Medicare and 138 Medicaid CPT/HCPCS procedure codes, with claims volume, average reimbursement, and total revenue by code, benchmarked against other providers billing the same services.

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    Provider details (source: NPPES NPI Registry)

    FieldValue
    Entity TypeOrganization
    OrganizationTenderheart Health Outcomes, Inc.
    Address1701 Directors Blvd Ste 520
    CityAustin
    StateTX
    ZIP78744
    TaxonomyDurable Medical Equipment & Medical Supplies
    NPI EnumeratedJanuary 17, 2006

    Lifetime revenue by payer source (source: CMS Medicare & Medicaid claims data)

    Payer SourceTotal Paid
    Medicaid$145.4M
    Medicare$0

    Key Findings

    TENDERHEART HEALTH OUTCOMES, INC. is effectively a Medicaid-focused DME/supplies provider with $145.4M in reported Medicaid revenue and no Medicare billing on file; its NPI was enumerated 2006-01-17 (~20 years ago), indicating an established operating history but a payer footprint concentrated almost entirely in Medicaid. This single-payer profile means analyses should treat Medicaid policy, rate changes, and state contract dynamics as the primary commercial risks and levers for this entity.

    Revenue concentration is high: the precomputed top 3 Medicaid codes by revenue account for 44.3% of the provider’s total Medicaid revenue. Those top three codes include T4527 ($24.1M), A4554 ($19.2M), and T4526 ($18.1M), signaling that a small set of product lines drives nearly half of all reported Medicaid receipts.

    The code mix shows a clear operational focus on adult disposable incontinence products and related supplies. High-volume inflows such as T4527 (408.5K claims, $24.1M), T4526 (370.2K claims, $18.1M), T4528 (248.9K claims, $17.4M), and T4535 (569.1K claims, $10.2M) point to large-scale fulfillment and distribution of pull-on underwear, briefs, liners, and underpads rather than episodic durable-equipment rentals.

    State-level competitive standing for incontinence and related supply codes is dominant: this provider ranks #1 of many in-state lists (100th percentile) and is repeatedly labeled an "extreme outlier" for volume on codes such as T4527, A4554, T4526, T4528, T4535, and A4335, indicating it operates far above the typical state provider for these items. That pattern establishes it as a major statewide supplier for these product lines and a likely counterparty of interest for managed-Medicaid contracts.

    The provider’s services extend beyond incontinence supplies into enteral nutrition, intermittent catheters, and mobility aids, showing product breadth within DME. Examples include B4150 (14.4K claims, $1.9M; ranks #2 of 64, 98th percentile), A4351 (9.7K claims, $1.4M; ranks #5 of 38, 89th percentile), B4160 (6.1K claims, $1.3M), and E0240 (11.2K claims, $965.6K; ranks #1 of 35), which suggests TENDERHEART supports both nutritional and ADL-related needs in addition to continence care.

    Observed average paid/claim differences across sizes and product types imply a varied product mix with higher unit payments for larger or specialty items. Examples include T4527 at $59 avg paid/claim, T4528 at $70, and T4544 at $84, while high-claim, low-unit items such as A4335 show $4 avg paid/claim across 1.9M claims; this combination points to a distribution model with very high unit volumes for low-dollar items plus meaningful revenue from higher-priced units.

    From a payer or competitor analysis perspective, the combination of concentrated revenue (44.3% in top three codes), extreme statewide volume outlier status on many codes, and a Medicaid-only billing footprint highlights both negotiating leverage and sensitivity to state Medicaid changes. Any shifts in coverage policy, prior authorization, or reimbursement rates for incontinence supplies or enteral formulas could materially affect this provider’s revenue given the concentration and scale of claims.

    Operationally, the claim volumes indicate a logistics-heavy business: multiple codes report hundreds of thousands to over a million claims (e.g., A4554 1.3M claims, A4335 1.9M claims, T4527 408.5K claims), requiring significant inventory, distribution, and claims-processing capacity. Analysts should treat service continuity, fulfillment capacity, and state contract terms as key factors when benchmarking this provider against other Medicaid DME suppliers.

    Medicaid: Total Revenue Breakdown by CPT/HCPCS Code

    Medicaid revenue breakdown by year and by CPT/HCPCS procedure code, including monthly billing trends and the top codes driving revenue.

    View: By Year1 / 3

    Medicaid: Complete Services Breakdown

    Every CPT/HCPCS code this provider has billed to Medicaid, with claims volume, average payment, and total revenue.

    138 rows

    CPT/HCPCS CodeDescriptionClaimsAvg PaidRevenue
    T4527Adult sized disposable incontinence product, protective underwear/pull-on, large size, each408,520$60$24.1M
    A4554Disposable underpads, all sizes1,277,480$20$19.2M
    T4526Adult sized disposable incontinence product, protective underwear/pull-on, medium size, each370,200$50$18.1M
    T4528Adult sized disposable incontinence product, protective underwear/pull-on, extra large size, each248,910$70$17.4M
    T4535Disposable liner/shield/guard/pad/undergarment, for incontinence, each569,080$20$10.2M
    T4544Adult sized disposable incontinence product, protective underwear/pull-on, above extra large, each100,540$80$8.4M
    A4335Incontinence supply; miscellaneous1,907,680$1$7.6M
    T4523Adult sized disposable incontinence product, brief/diaper, large, each96,390$40$3.9M
    T4534Youth sized disposable incontinence product, protective underwear/pull-on, each115,840$30$3.8M
    T4522Adult sized disposable incontinence product, brief/diaper, medium, each92,230$40$3.3M

    Showing 1–10 of 138

    • More pages

    Medicaid: Competitive Analysis & Benchmarks

    How this provider's Medicaid billing volume and revenue compare to other Texas providers billing the same CPT/HCPCS codes.

    Full comparison — all codes billed, vs. Texas median

    138 rows

    CPT/HCPCS CodeDescriptionRankProvider CountMedian ClaimsAvg PaidAverage Revenue
    B4161Enteral formula, for pediatrics, hydrolyzed/amino acids and peptide chain proteins, includes fats, carbohydrates, vitamins and minerals, may include fiber, administered through an enteral feeding…32402,180$270$7.2M
    B4160Enteral formula, for pediatrics, nutritionally complete calorically dense (equal to or greater than 0.7 kcal/ml) with intact nutrients, includes proteins, fats, carbohydrates, vitamins and minerals,…17502,810$150$3.2M
    B4035Enteral feeding supply kit; pump fed, per day, includes but not limited to feeding/flushing syringe, administration set tubing, dressings, tape30602,520$210$1.8M
    T2029Specialized medical equipment, not otherwise specified, waiver210470$330$1.7M
    A4353Intermittent urinary catheter, with insertion supplies7401,010$540$1.3M
    A4239Supply allowance for non-adjunctive, non-implanted continuous glucose monitor (cgm), includes all supplies and accessories, 1 month supply = 1 unit of service26303,080$150$1.3M
    B4153Enteral formula, nutritionally complete, hydrolyzed proteins (amino acids and peptide chain), includes fats, carbohydrates, vitamins and minerals, may include fiber, administered through an enteral…2220630$1,010$1.2M
    E0603Breast pump, electric (ac and/or dc), any type16201,510$140$1.1M
    B9998Noc for enteral supplies28604,690$90$1.1M
    E1399Durable medical equipment, miscellaneous260540$430$786.2K

    Showing 1–10 of 138

    • More pages

    Nearby Providers

    Other providers in the same ZIP code as Tenderheart Health Outcomes, Inc., ranked by combined Medicare and Medicaid revenue.

    ProviderStateTaxonomyMedicare RevenueMedicaid Revenue
    Genotox Laboratories LtdTXClinical Medical Laboratory$1.2M$29M
    Central Texas Community Health CentersTXFederally Qualified Health Center (FQHC)$0$17.3M
    Pavan GanapathirajuTXPulmonary Disease Physician$15.2K$0

    Frequently Asked Questions

    References

    1. 1.Medicare Physician & Other Practitioner by Provider and Service. CMS.gov.Provider-level Medicare Part B utilization and payment data.
    2. 2.NPPES NPI Registry. CMS.gov.National Provider Identifier registry used for provider enumeration and taxonomy metadata.

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    Medicaid Revenue by Year vs. Texas Providers
    7 of 7 years billed far more than typical (above p95)
    p5–p95 (all providers)p25–p75MedianThis providerOutlier
    Claims Volume vs. Texas Distribution
    Tenderheart Health Outcomes, Inc. — 21 of 25 codes billed far more than typical (above p95)
    p5–p95 (all providers)p25–p75MedianThis providerOutlier
    Rank Distribution — Texas