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    OpenPayerNPI Medicare & MedicaidQuest Provider Services LLC
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    Quest Provider Services LLC — Billing Profile & Reimbursement Data

    NPI 1932367638 · Charlotte, NC · Community/Behavioral Health Agency

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    Quest Provider Services LLC is a community/behavioral health agency provider located in Charlotte, North Carolina. This profile covers 0 Medicare and 17 Medicaid CPT/HCPCS procedure codes, with claims volume, average reimbursement, and total revenue by code, benchmarked against other providers billing the same services.

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    Provider details (source: NPPES NPI Registry)

    FieldValue
    Entity TypeOrganization
    OrganizationQuest Provider Services LLC
    Address2329 E Wt Harris Blvd
    CityCharlotte
    StateNC
    ZIP28213
    TaxonomyCommunity/Behavioral Health Agency
    NPI EnumeratedMay 29, 2008

    Lifetime revenue by payer source (source: CMS Medicare & Medicaid claims data)

    Payer SourceTotal Paid
    Medicaid$55.6M
    Medicare$0

    Key Findings

    QUEST PROVIDER SERVICES LLC is effectively a Medicaid-focused provider: lifetime Medicaid revenue on file is $55.6M and there is no Medicare billing on file, so its commercial/Medicare exposure is minimal to none and its operations appear built around state Medicaid programs. This concentration means payer risk and reimbursement strategy will be dominated by North Carolina Medicaid rules and rates.

    Revenue is highly concentrated in a small set of habilitation and behavior-treatment codes: the precomputed top three Medicaid codes (97153, T2013, T2021) account for 70.7% of the provider's total Medicaid revenue. Those three codes individually generate $25.5M (46.0%), $8M (14.4%), and $5.7M (10.3%) respectively, making a narrow set of services the primary revenue drivers.

    The code mix points to an organization focused on applied behavior analysis (ABA) and habilitation/day habilitation services. 97153 (technician-delivered adaptive behavior treatment) and 97155 (qualified professional modifying treatment) plus T2013 (habilitation, per hour) and T2021 (day habilitation, per 15 minutes) indicate a programmatic mix of technician-delivered therapy, supervisory/qualified-professional interventions, and structured day-program habilitation. This suggests on-site or community-based service lines with both one-on-one ABA and group/day habilitation components.

    97153 is the single largest revenue generator by both volume and price: 61.8K claims at $413 avg paid/claim produced $25.5M (46.0% of Medicaid revenue). That combination of high per-claim payment and very large claim count makes 97153 the organization’s operational and financial lever, so changes in utilization, supervision rules, or pricing for that code would have outsized impact on overall revenue.

    State competitive standing varies by code: the provider ranks #8 of 88 for 97153 (92th percentile) and #7 of 84 for 97155 (93th percentile), indicating it is a leading statewide participant for those ABA-related services. By contrast it is a more modest but still meaningful participant on T2013 (rank #56 of 185, 70th percentile) and T2021 (rank #48 of 199, 76th percentile), which are labeled as typical volumes relative to in-state peers.

    Beyond the top three, the provider bills a suite of community-support and day-program services (H2016 $4.7M, 8.5%; H2015 $2M, 3.6%; T2020 $1.7M, 3.1%; S5150 $1M, 1.8%), indicating a broader continuum of community support, day habilitation, and respite offerings alongside ABA. This breadth suggests the organization can serve multiple program types and payer-funded service categories within Medicaid waiver and community support frameworks.

    Although several of the top codes show strong rank positions, the dataset characterizes many of those volumes as "typical, unremarkable volume for this code" (language attached to 97153, T2013, T2021, H2016, 97155 and others). In practice that means while the provider is a high-volume biller for some ABA services, its activity levels are generally within the expected statewide distribution rather than flagged as an extreme statistical outlier.

    The provider has an established operational history: NPI enumerated 2008-05-29 (~18 years ago), which supports its ability to accumulate the reported Medicaid scale and to maintain relationships with state waiver and habilitation programs over a long tenure. That longevity aligns with the mix of long-term community support and habilitation services reflected in the billing profile.

    Medicaid: Total Revenue Breakdown by CPT/HCPCS Code

    Medicaid revenue breakdown by year and by CPT/HCPCS procedure code, including monthly billing trends and the top codes driving revenue.

    View: By Year1 / 3

    Medicaid: Complete Services Breakdown

    Every CPT/HCPCS code this provider has billed to Medicaid, with claims volume, average payment, and total revenue.

    17 rows

    CPT/HCPCS CodeDescriptionClaimsAvg PaidRevenue
    97153A technician, supervised by a physician or other qualified healthcare professional, administers adaptive behavior treatments that target conditions such as developmental disabilities associated with…61,820$410$25.5M
    T2013Habilitation, educational, waiver; per hour54,540$150$8M
    T2021Day habilitation, waiver; per 15 minutes46,390$120$5.7M
    H2016Comprehensive community support services, per diem25,770$180$4.7M
    97155The provider, a physician or other qualified healthcare professional, administers adaptive behavior treatment face–to–face with one patient and makes modifications in the protocol targets and…25,470$170$4.3M
    H2015Comprehensive community support services, per 15 minutes24,520$80$2M
    T2020Day habilitation, waiver; per diem11,080$150$1.7M
    T2012Habilitation, educational; waiver, per diem9,700$160$1.5M
    S5150Unskilled respite care, not hospice; per 15 minutes15,320$70$1M
    97152A technician, supervised by a physician or other qualified healthcare professional, provides supporting assessment of a patient’s destructive behavior and behavioral problems by interacting directly…2,030$230$471.8K

    Showing 1–10 of 17

    Medicaid: Competitive Analysis & Benchmarks

    How this provider's Medicaid billing volume and revenue compare to other North Carolina providers billing the same CPT/HCPCS codes.

    Full comparison — all codes billed, vs. North Carolina median

    17 rows

    CPT/HCPCS CodeDescriptionRankProvider CountMedian ClaimsAvg PaidAverage Revenue
    T2013Habilitation, educational, waiver; per hour5619029,090$150$9.1M
    H2016Comprehensive community support services, per diem357028,040$220$8.2M
    97153A technician, supervised by a physician or other qualified healthcare professional, administers adaptive behavior treatments that target conditions such as developmental disabilities associated with…8905,820$310$6.4M
    T2020Day habilitation, waiver; per diem325022,570$180$6.2M
    T2012Habilitation, educational; waiver, per diem7811021,340$180$6.1M
    T2021Day habilitation, waiver; per 15 minutes4820025,740$130$4.6M
    H2015Comprehensive community support services, per 15 minutes6525010,060$130$2.4M
    99509A home health provider, such as a registered nurse, or a non nursing practitioner, visits a patient to provide help with activities of daily living, or ADLs, and self care.1,4381,45023,320$50$2.3M
    97155The provider, a physician or other qualified healthcare professional, administers adaptive behavior treatment face–to–face with one patient and makes modifications in the protocol targets and…7802,260$190$1.4M
    H2025Ongoing support to maintain employment, per 15 minutes47606,380$120$1.3M

    Showing 1–10 of 17

    Nearby Providers

    Other providers in the same ZIP code as Quest Provider Services LLC, ranked by combined Medicare and Medicaid revenue.

    ProviderStateTaxonomyMedicare RevenueMedicaid Revenue
    Mps Health CareNCNursing Care Agency$0$20M
    Rafael Rivera, Jr, Dds, PLLCNCDentist$0$14.8M
    MonarchNCCommunity/Behavioral Health Agency$0$13.2M
    Lincare Inc.NCDurable Medical Equipment & Medical Supplies$0$10.6M
    Aa Better Choice In-home Aide ServicesNCHome Health Agency$0$7.7M
    Genesis Of Carolinas Home Care, LLCNCHome Health Agency$0$7.3M
    Carolina Medical Lab Group Inc.NCClinical Medical Laboratory$1.3M$2.5M
    Southeast Pathology Consultants, Inc.NCClinical Medical Laboratory$71.3K$292.1K
    Omar IdlibiNCAnatomic Pathology Physician$236K$1.8K

    Frequently Asked Questions

    References

    1. 1.Medicare Physician & Other Practitioner by Provider and Service. CMS.gov.Provider-level Medicare Part B utilization and payment data.
    2. 2.NPPES NPI Registry. CMS.gov.National Provider Identifier registry used for provider enumeration and taxonomy metadata.

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    Medicaid Revenue by Year vs. North Carolina Providers
    7 of 7 years billed far more than typical (above p95)
    p5–p95 (all providers)p25–p75MedianThis providerOutlier
    Claims Volume vs. North Carolina Distribution
    Quest Provider Services LLC — 0 of 17 codes billed far more than typical (above p95)
    p5–p95 (all providers)p25–p75MedianThis providerOutlier
    Rank Distribution — North Carolina