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    OpenPayerNPI Medicare & MedicaidClinical & Support Options, Inc
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    Clinical & Support Options, Inc — Billing Profile & Reimbursement Data

    NPI 1831265115 · Greenfield, MA · Community/Behavioral Health Agency

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    Clinical & Support Options, Inc is a community/behavioral health agency provider located in Greenfield, Massachusetts. This profile covers 0 Medicare and 40 Medicaid CPT/HCPCS procedure codes, with claims volume, average reimbursement, and total revenue by code, benchmarked against other providers billing the same services.

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    Provider details (source: NPPES NPI Registry)

    FieldValue
    Entity TypeOrganization
    OrganizationClinical & Support Options, Inc
    Address1 Arch Pl
    CityGreenfield
    StateMA
    ZIP01301
    TaxonomyCommunity/Behavioral Health Agency
    NPI EnumeratedNovember 28, 2006

    Lifetime revenue by payer source (source: CMS Medicare & Medicaid claims data)

    Payer SourceTotal Paid
    Medicaid$147.7M
    Medicare$0

    Key Findings

    This provider is effectively a single‑payer, Medicaid-focused entity: reported Medicaid revenue is $147.7M and there is no Medicare billing on file. The absence of Medicare activity paired with substantial Medicaid receipts indicates the organization’s operations and revenue depend almost entirely on Medicaid programs rather than dual‑payer mix strategies.

    Revenue is highly concentrated: the top three Medicaid codes — 90834 ($37.4M, 25.6%), T1040 ($21.3M, 14.6%), and S9485 ($19.7M, 13.5%) — together account for 53.6% of this provider’s total Medicaid revenue. This concentration shows a reliance on a small set of high‑volume behavioral health services to generate the bulk of receipts.

    The code mix points to a large community and behavioral health operation that emphasizes outpatient psychotherapy, crisis services, and therapeutic behavioral supports: high volumes in 90834 (psychotherapy), 90837/90832 (long and short psychotherapy sessions), H2019 (therapeutic behavioral services), and per‑diem community behavioral health clinic services (T1040) reflect both individual therapy and structured, programmatic community treatments. Frequent use of family training (T1027), outreach (H0023), and case management (T1017) further indicates bundled, community‑based care and wraparound supports rather than episodic inpatient care.

    On statewide competitive standing, the provider is a major outlier for multiple codes: 90834 ranks #3 of 1617 providers in‑state (100th percentile; extreme outlier, far above typical state volume for this code), T1040 ranks #4 of 167 (98th percentile; extreme outlier), and H2019 ranks #7 of 294 (98th percentile; extreme outlier). Several other codes — including 99214 (rank #35 of 5039, 99th percentile; extreme outlier) and 90837 (rank #20 of 1019, 98th percentile; notably above typical state volume) — confirm that this provider operates at scale relative to most Massachusetts peers.

    Beyond the top three, the organization shows sustained high utilization across crisis and community support codes: S9485 (35.3K claims, $19.7M, 13.5%) is ranked #6 of 113 providers (96th percentile; notably above typical state volume), and H2011 (39.1K claims, $6M, 4.1%) and H2015 (66.6K claims, $4.5M, 3.0%) are also prominent. This pattern suggests steady demand for crisis intervention and multi‑disciplinary community support services rather than isolated therapy encounters.

    The billing profile indicates a mixed delivery model using both per‑diem and time‑based units: T1040 (per diem CBHC services) and S9485 (per diem crisis intervention) are large revenue drivers alongside 15‑minute unit codes like H2019 and H2014. For payers and network planners, this implies the provider operates programmatic, ongoing service lines (day/per‑diem programs and intensive community supports) that require capacity planning and per‑diem rate structures rather than fee‑for‑service only arrangements.

    The provider’s NPI was enumerated on 2006-11-28 (~20 years ago), indicating a long tenure in the market. Coupled with the high Medicaid volumes and repeated top‑percentile ranks, this longevity supports the conclusion that the organization has an established, sustained footprint in Massachusetts Medicaid behavioral health services.

    From a contracting and utilization perspective, the provider’s outlier status on several large codes (many labeled “extreme outlier” or “notably above typical state volume”) means payers should treat it as a high‑capacity Medicaid partner for psychotherapy, crisis, and community behavioral health clinic services. Rate setting, utilization management, and network adequacy reviews should prioritize coverage and oversight of per‑diem CBHC, crisis intervention, and therapeutic behavioral services given their disproportionate contribution to the provider’s Medicaid revenue.

    Medicaid: Total Revenue Breakdown by CPT/HCPCS Code

    Medicaid revenue breakdown by year and by CPT/HCPCS procedure code, including monthly billing trends and the top codes driving revenue.

    View: By Year1 / 3

    Medicaid: Complete Services Breakdown

    Every CPT/HCPCS code this provider has billed to Medicaid, with claims volume, average payment, and total revenue.

    40 rows

    CPT/HCPCS CodeDescriptionClaimsAvg PaidRevenue
    90834In this service, the provider performs psychotherapy, a series of techniques for treating the psychiatric disorders of the patient. The treatment session with the patient typically lasts for anywhere…505,400$70$37.4M
    T1040Medicaid certified community behavioral health clinic services, per diem97,730$220$21.3M
    S9485Crisis intervention mental health services, per diem35,290$560$19.7M
    H2019Therapeutic behavioral services, per 15 minutes153,540$120$18.6M
    T1027Family training and counseling for child development, per 15 minutes83,340$90$7.1M
    H0023Alcohol and/or drug outreach130,620$50$6.7M
    H2011Crisis intervention service, per 15 minutes39,080$150$6M
    H2015Comprehensive community support services, per 15 minutes66,600$70$4.5M
    99214The provider sees an established patient for an office visit or other outpatient visit involving evaluation and management. The visit involves a moderate level of medical decision making, and/or the…76,940$60$4.3M
    H2014Skills training and development, per 15 minutes18,850$180$3.4M

    Showing 1–10 of 40

    Medicaid: Competitive Analysis & Benchmarks

    How this provider's Medicaid billing volume and revenue compare to other Massachusetts providers billing the same CPT/HCPCS codes.

    Full comparison — all codes billed, vs. Massachusetts median

    40 rows

    CPT/HCPCS CodeDescriptionRankProvider CountMedian ClaimsAvg PaidAverage Revenue
    H0023Alcohol and/or drug outreach1840127,370$50$8.2M
    H2015Comprehensive community support services, per 15 minutes141507,770$140$4.8M
    S9485Crisis intervention mental health services, per diem61101,250$540$3.2M
    T1012Alcohol and/or substance abuse services, skills development210720$350$3.2M
    H2014Skills training and development, per 15 minutes10819021,080$110$3M
    H2019Therapeutic behavioral services, per 15 minutes72903,680$150$2.9M
    H0040Assertive community treatment program, per diem132022,090$50$2.8M
    T1027Family training and counseling for child development, per 15 minutes71304,300$110$2.1M
    H2011Crisis intervention service, per 15 minutes7403,970$140$2M
    T1040Medicaid certified community behavioral health clinic services, per diem4170950$200$1.8M

    Showing 1–10 of 40

    Related Providers

    Other providers that share a Tax Identification Number (TIN) with Clinical & Support Options, Inc, ranked by combined Medicare and Medicaid revenue.

    ProviderStateTaxonomyMedicare RevenueMedicaid Revenue
    Fabiola Cancino TiconaMAPsychiatry Physician$240.5K$0
    Adam LauMAPsychiatry Physician$224.5K$0
    Dean SingerMAFamily Medicine Physician$212.4K$0
    Cheryl PascucciMAFamily Nurse Practitioner$7.8K$0

    Nearby Providers

    Other providers in the same ZIP code as Clinical & Support Options, Inc, ranked by combined Medicare and Medicaid revenue.

    ProviderStateTaxonomyMedicare RevenueMedicaid Revenue
    Baystate Franklin Medical CenterMAGeneral Acute Care Hospital$0$29.1M
    Lifepath, Inc.MAAdult Care Home Facility$0$19.7M
    Lifepath, Inc.MACase Management Agency$0$18.7M
    Valley Medical Group, P.C.MAFamily Medicine Physician$0$9.9M
    Community Health Center Of Franklin County IncorporatedMAFederally Qualified Health Center (FQHC)$0$9.4M
    Lifepath, Inc.MAPersonal Care Attendant$0$8.7M
    Servicenet IncMAAddiction (Substance Use Disorder) Counselor$0$8M
    Franklin Mri Center LLCMAMagnetic Resonance Imaging (MRI) Clinic/Center$285.4K$849.2K
    Suzanne SmithMAAddiction Medicine (Internal Medicine) Physician$78.7K$587.5K
    James ArcoleoMACardiovascular Disease Physician$617.8K$44K

    Frequently Asked Questions

    References

    1. 1.Medicare Physician & Other Practitioner by Provider and Service. CMS.gov.Provider-level Medicare Part B utilization and payment data.
    2. 2.NPPES NPI Registry. CMS.gov.National Provider Identifier registry used for provider enumeration and taxonomy metadata.

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    Medicaid Revenue by Year vs. Massachusetts Providers
    7 of 7 years billed far more than typical (above p95)
    p5–p95 (all providers)p25–p75MedianThis providerOutlier
    Claims Volume vs. Massachusetts Distribution
    Clinical & Support Options, Inc — 15 of 25 codes billed far more than typical (above p95)
    p5–p95 (all providers)p25–p75MedianThis providerOutlier
    Rank Distribution — Massachusetts