Why are Medicare and Medicaid shown separately instead of combined?

They come from two different CMS data sources with no shared claim identifier, so they can't be reconciled into one number without double-counting or guessing. Every table and chart on this page keeps them fully separate.

Why is there no private/commercial revenue figure?

Private and commercial payer data comes from Transparency in Coverage files, which only publish negotiated rates — not claims or utilization volume. Without a volume figure, no revenue number can be computed for any provider from that data.

What does "Rank" mean in the Competitive Analysis & Benchmarks tables?

For a given CPT/HCPCS code, it's this provider's position by claims volume among all providers billing that same code at that geography level (State, National, or Virginia for Medicaid) — rank 1 means the highest claims volume for that code.

Why is the Medicaid comparison limited to Virginia only?

Medicaid is administered per-state with no single national fee schedule, so a state or national comparison the way Medicare has one isn't available. Virginia (this provider's own state) is the only grouping that's conceptually meaningful.

Why are the numbers rounded to the nearest 10?

To avoid implying more precision than the underlying data supports at a single-provider level. Ratios are kept precise since they're a relative comparison, not a volume or dollar figure.

How current is this data?

The Medicare and Medicaid tables are both single current snapshots, not refreshed on a recurring schedule yet.

Crossroads Services Board (NPI 1528091063)

Field	Value
Entity Type	Organization
Organization	Crossroads Services Board
Address	60 Bush River Drive
City	Farmville
State	VA
ZIP	23901
Taxonomy	Community/Behavioral Health Agency
NPI Enumerated	July 8, 2006

Payer Source	Total Paid
Medicaid	$74.2M
Medicare	$0

Key Findings

This provider is effectively single‑payer: CROSSROADS SERVICES BOARD reports $74.2M in lifetime Medicaid revenue and has no Medicare billing on file, indicating its entire claims footprint in our dataset is Medicaid‑focused. That scale points to a Medicaid-centric operating model rather than a mixed Medicare/Medicaid practice mix.

Revenue is highly concentrated in a small set of service lines: the top three Medicaid codes (H2022, H0023, 97150) together account for 75.2% of the provider's total Medicaid revenue. Individually those top codes are H2022 $25.2M revenue (34.0% of this provider's total Medicaid revenue), H0023 $22.7M revenue (30.6% of this provider's total Medicaid revenue), and 97150 $7.8M revenue (10.6% of this provider's total Medicaid revenue), showing reliance on wrap‑around per diem, outreach, and group therapeutic supervision as primary revenue drivers.

The mix of high‑revenue codes maps to a community behavioral health operating model: dominant payments for H2022 (community‑based wrap‑around services) and H0023 (behavioral health outreach) plus substantial revenue in 97150 (supervised group therapeutic procedures) suggest the organization delivers outreach and wraparound supports, group‑based therapeutic programming, and structured rehabilitative services. Additional codes such as T1017, H2017, T2021, and H2024 reinforce a portfolio of case management, psychosocial rehabilitation, day habilitation, and supported employment.

Competitive standing across key codes is mixed within Virginia. H0023 and 97150 both sit above typical state volumes (76th and 77th percentiles respectively), indicating stronger‑than‑typical market presence for behavioral outreach and group supervision, while H2022 ranks at the 42nd percentile and is a middling performer for wrap‑around per diem services relative to in‑state peers. Overall, the provider is a meaningful regional participant in outreach and group rehabilitation but not a statewide dominant for all top service lines.

There are notable statistical outliers in ancillary services: non‑emergency transportation T2003 is labeled an "extreme outlier," ranking #18 of 855 providers in‑state at the 98th percentile despite representing $1.2M revenue (1.7% of this provider's total Medicaid revenue). This unusually high transportation volume relative to peers suggests an operational emphasis on patient transport capacity or a service area with greater transport needs that materially differentiates the provider from most other Medicaid billing entities.

Clinical evaluation and outpatient intensity appear substantial: high‑level E/M codes register well above typical state volumes (99215 at the 98th percentile, 99214 at the 92nd, and 99213 at the 93rd), and psychiatric evaluation 90791 sits at the 95th percentile. While these E/M lines each contribute smaller shares of total revenue (for example 99215 $757.9K revenue (1.0%)), their very high percentiles indicate a heavy outpatient clinical evaluation caseload in addition to community services and may reflect significant clinician‑led assessment and management activity.

The provider operates a broad rehabilitative and supportive portfolio beyond outreach and wraparound: meaningful revenues in 97150 ($7.8M, 10.6%), H2017 ($2.2M, 2.9%), H0046 ($1.8M, 2.5%), T1017 ($5.8M, 7.8%), and T2021 ($1.8M, 2.4%) point to sustained billing for group therapy, psychosocial rehabilitation, non‑physician mental health services, targeted case management, and day habilitation. These lines together indicate integrated service delivery across therapeutic, case management, and habilitative functions consistent with a comprehensive community behavioral health agency.

CROSSROADS SERVICES BOARD is long‑tenured in national enrollment data, with an NPI enumeration date of 2006‑07‑08 (~20 years ago). That duration combined with $74.2M in Medicaid revenue and the concentrated, repeatable code mix indicates a sustained Medicaid presence and established operational footprint in Virginia's community behavioral health market.

Medicaid: Complete Services Breakdown

Every CPT/HCPCS code this provider has billed to Medicaid, with claims volume, average payment, and total revenue.

26 rows

CPT/HCPCS Code	Description	Claims	Avg Paid	Revenue
H2022	Community-based wrap-around services, per diem	3,050	$8,270	$25.2M
H0023	Alcohol and/or drug outreach	67,800	$340	$22.7M
97150	In this procedure, the provider supervises and directs therapeutic procedures like exercise therapy for a group of patients.	8,020	$980	$7.8M
T1017	Targeted case management, each 15 minutes	16,800	$350	$5.8M
H2017	Psychosocial rehabilitation services, per 15 minutes	24,260	$90	$2.2M
H0046	Mental health services, not otherwise specified	17,460	$110	$1.8M
T2021	Day habilitation, waiver; per 15 minutes	4,450	$410	$1.8M
T2003	Non-emergency transportation; encounter/trip	111,800	$10	$1.2M
99215	The provider sees an established patient for an office visit or other outpatient visit involving evaluation and management. The visit involves a high level of medical decision making, and/or the…	9,130	$80	$757.9K
T2023	Targeted case management; per month	2,190	$310	$676.4K

Showing 1–10 of 26

Medicaid: Competitive Analysis & Benchmarks

How this provider's Medicaid billing volume and revenue compare to other Virginia providers billing the same CPT/HCPCS codes.

Claims Volume vs. Virginia Distribution

Crossroads Services Board — 3 of 25 codes billed far more than typical (above p95)

p5–p95 (all providers)p25–p75MedianThis providerOutlier

Rank Distribution — Virginia

Full comparison — all codes billed, vs. Virginia median

26 rows

CPT/HCPCS Code	Description	Rank	Provider Count	Median Claims	Avg Paid	Average Revenue
H2022	Community-based wrap-around services, per diem	79	140	4,450	$1,150	$15.3M
H0023	Alcohol and/or drug outreach	13	50	33,630	$320	$15M
T1017	Targeted case management, each 15 minutes	30	50	23,860	$330	$9.4M
H0046	Mental health services, not otherwise specified	119	510	6,100	$190	$2.8M
97150	In this procedure, the provider supervises and directs therapeutic procedures like exercise therapy for a group of patients.	48	200	2,840	$320	$2.4M
H2017	Psychosocial rehabilitation services, per 15 minutes	31	100	15,920	$60	$1.9M
H2024	Supported employment, per diem	10	10	2,570	$350	$1.5M
T2021	Day habilitation, waiver; per 15 minutes	27	110	1,500	$340	$1.3M
T2023	Targeted case management; per month	28	40	3,000	$300	$1.3M
H2011	Crisis intervention service, per 15 minutes	46	230	360	$1,290	$1.1M

Showing 1–10 of 26

Nearby Providers

Other providers in the same ZIP code as Crossroads Services Board, ranked by combined Medicare and Medicaid revenue.

Provider	State	Taxonomy	Medicare Revenue	Medicaid Revenue
Southside Community Hospital, Inc.	VA	General Acute Care Hospital	$0	$26.7M
Home Recovery Of Virginia, LLC	VA	Home Health Agency	$0	$19M
Prince Edward Pediatrics	VA	Pediatrics Physician	$0	$7.4M
Jonathan Marston	VA	Family Medicine Physician	$348.5K	$0
David Pruitt	VA	Family Medicine Physician	$194.4K	$3.2K
Erica Carter	VA	Family Medicine Physician	$181.6K	$0
Carrie Wilkes-hoffmeister	VA	Nurse Practitioner	$149.9K	$0
Sunil Rajan	VA	Pulmonary Disease Physician	$138.2K	$0
Firas Kaddaha	VA	Cardiovascular Disease Physician	$115.2K	$0
Bikram Bal	VA	Gastroenterology Physician	$114.5K	$0

Crossroads Services Board — Billing Profile & Reimbursement Data

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Crossroads Services Board — Billing Profile & Reimbursement Data

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Key Findings

Medicaid: Total Revenue Breakdown by CPT/HCPCS Code

Medicaid: Complete Services Breakdown

Medicaid: Competitive Analysis & Benchmarks

Nearby Providers

Frequently Asked Questions

References