Summary & Overview
HCPCS T2002: Non-Emergency Transportation, Per Diem
HCPCS Level II code T2002 denotes non-emergency transportation provided and billed on a per diem basis. This code covers routine, scheduled transport services for patients who require conveyance to and from medical appointments, outpatient treatments, and other non-emergent healthcare encounters. Nationally, non-emergency medical transportation is an important component of access to care for populations with mobility, transportation, or logistical barriers, and per diem billing accommodates bundled daily transport arrangements.
Key payers covered in this analysis include Aetna, Blue Cross Blue Shield, Cigna Health, UnitedHealthcare, and Medicare. Readers will find a concise overview of the service represented by the code, typical sites of service, and the payer landscape. The publication also provides benchmarks and policy context where available, clarifies common procedural and billing considerations tied to T2002, and identifies areas where data was not provided.
This summary is intended for a national audience and focuses on the clinical and billing meaning of the code, payer coverage patterns, and the operational context for organizations that manage or reimburse non-emergency per diem transport services.
Billing Code Overview
HCPCS Level II code T2002 represents non-emergency transportation billed on a per diem basis. The service type is non-emergency medical transportation, typically providing scheduled or routine conveyance for patients who require transportation to and from medical appointments, procedures, or other covered health services. The typical site of service is non-emergency transport settings, including trips to outpatient clinics, dialysis centers, physician offices, and other ambulatory care sites.
Data not available in the input.
Clinical & Coding Specifications
Clinical Context
A typical patient scenario involves a non-emergent, medically necessary transport of a patient who requires supervision or assistance but does not need ambulance-level care. Example: a 72-year-old patient with advanced congestive heart failure and mobility limitations requires daily dialysis at an outpatient center. The patient cannot use public transportation safely and needs a vehicle staffed to provide door-through-door assistance during a multi-hour treatment day. The clinical workflow begins with the ordering clinician documenting the medical necessity for non-emergency transportation per diem, scheduling the service with a transport vendor, verifying insurance authorization, and coordinating pick-up and drop-off times that align with the outpatient appointment. On the day of service, the transport provider records mileage, trip start/end times, patient assistance level, any clinical observations, and delivers the patient to and from the site of service. Billing uses T2002 for the per diem transport rate, accompanied by appropriate modifiers to reflect special circumstances, payer requirements, or provider/supplier clarifications.
Coding Specifications
| Modifier | Description | When to Use |
|---|---|---|
22 | Increased procedural services | Use when non-emergency transport requires substantially greater resources or time than typical per diem (document justification). |