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    v1.0.28
    OpenPayerBilling CodesNational Codes Established for State Medicaid AgenciesHCPCS hcpcs-t2004-non-emergency-commercial-multi-passenger-transport
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    HCPCS T2004: Non-emergency Transport, Commercial Carrier, Multi-pass

    HCPCS Level II code T2004 describes non-emergency ground transportation by a commercial carrier for multiple passengers, typically billed for arranged group or shared rides where the service type is non-emergency transport and the typical site of service is community or outpatient pickup/drop-off locations (commercial carrier vehicles).

    For related coverage guidance, see recent payer policy updates: Interferential Stimulation Devices (for home use), Prior Authorization for Durable Medical Equipment (DME), Breast Pumps.

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    Table of contents

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    • Billing CodesCPT, HCPCS, DRG & more
    • Reimbursement RatesCommercial vs. Medicare rate reports
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    • ModifiersCPT modifiers & usage
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    Clinical & Coding Specifications

    Clinical Context

    A typical patient scenario involves a non-emergent, scheduled intercity transfer of multiple outpatient clients by a commercial carrier (for example, a wheelchair-accessible shuttle contracted by a hospital system) from an ambulatory infusion center to a rehabilitation facility following a planned course of treatment. The patients are clinically stable, do not require advanced life support, and can be transported together in a multi-pass arrangement where the vehicle makes multiple stops to pick up or drop off patients. The clinical workflow begins with discharge planning or care coordination scheduling the multi-pass commercial transport using billing code T2004, confirming patient mobility and assistance needs, documenting the pickup and drop-off locations, and recording any clinical observations during transport (oxygen use, mobility assistance, communication needs). The transport order is cross-checked against facility discharge instructions, insurance authorization is obtained if required, and the commercial carrier documents the trip details, passenger manifests, and any incidents for inclusion in the patient medical record and billing submission.

    Related CPT Codes

    CPT CodeDescriptionRelationship to This Procedure
    99238Hospital discharge day management; 30 minutes or lessOften precedes scheduling T2004 when patients are discharged and require multi-pass commercial transport
    99324Domiciliary or rest home visit for new patient; initial nursing facility care planning (example code for care coordination)May be part of overall care coordination when arranging multi-pass transports for multiple residents
    99050Services provided in the office at times other than regularly scheduled hoursMay apply when transport arrangements occur outside normal business hours and the practice documents additional services
    A0425Ground ambulance, advanced life support, non-emergency transport, level 1 (if included for comparison)Not reported together with T2004 but listed for workflow context when non-emergency ambulance transport alternatives are considered
    T2003Non-emergency transport; commercial carrier, single-passClosely related code used when a single-pass commercial carrier trip is provided instead of a multi-pass service

    Related Modifiers

    6 rows

    ModifierDescriptionWhen to Use
    52Modifier ‑52 (Reduced Services) indicates that a service or procedure was partially reduced or omitted at the provider’s discretion, allowing reporting of the basic procedure number with a qualifier…- Use modifier -52 when a physician or qualified health professional electively reduces or omits part of a procedure or service (for example, performing fewer required views or omitting a portion of…
    53Modifier 53 (Discontinued Procedure) signals that a surgical or diagnostic service was begun by the physician but terminated because of extenuating circumstances that threatened the patient’s…- Use modifier -53 when a physician/qualified healthcare professional has started a surgical or diagnostic procedure (e.g., anesthesia administered, incision or scope insertion) and then discontinues…
    54Modifier ‑54 (“Surgical care only”) is appended to a CPT surgical procedure when the reporting surgeon performs the intraoperative (surgical) component but does not furnish the preoperative and/or…- Use modifier -54 when the reporting surgeon provided only the intraoperative (surgical) component of a procedure and preoperative and/or postoperative management has been or will be provided by…
    55Modifier –55 indicates the billing provider furnished only postoperative management for a procedure that has a global surgical period. According to AAPC, this modifier is appended to the same CPT…- Use modifier -55 when billing the same CPT surgical code that has a 10- or 90-day global period and you, as a provider other than the original surgeon, furnished ONLY postoperative management (no…
    56Modifier ‑56 indicates the reporting provider furnished only the preoperative management for a surgical procedure and did not perform the intraoperative or postoperative care. It is used in…- Use Modifier -56 when a provider performs only the preoperative management in a split‑care situation (one physician manages preop care while a different physician performs the intraoperative…
    62Modifier 62 indicates that two surgeons function as co‑surgeons, each performing distinct parts of the same primary surgical procedure. It is appended to the primary procedure code (and any…- Use modifier -62 when two surgeons act as co‑surgeons (both primary surgeons) on a single definitive primary procedure, each performing distinct parts of the same surgical procedure (append -62 to…

    Related Provider Taxonomies

    8 rows

    Taxonomy CodeSpecialtyNotes
    174400000XSpecialistAn individual educated and trained in an applied knowledge discipline used in the performance of work at a level requiring knowledge and skills beyond…
    207Q00000XFamily Medicine PhysicianFamily Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadt…
    246QM0900XMicrobiology Specialist/TechnologistTechnologists, Technicians & Other Technical Service Providers · Specialist/Technologist, Pathology
    3140N1450XPediatric Skilled Nursing FacilityA nursing care facility designed and staffed for the provision of nursing care and appropriate educational and habilitative/rehabilitative services to…
    302R00000XHealth Maintenance Organization(1) A form of health insurance in which its members prepay a premium for the HMO's health services which generally include inpatient and ambulatory ca…
    174200000XMeals ProviderA public or privately owned facility providing meals to individuals traveling long distances or receiving prolonged outpatient medical services away f…
    221700000XArt Therapist(1) An individual who uses art to achieve the therapeutic goals of symptom relief, emotional integration, and recovery from or adjustment to illness o…
    323P00000XPsychiatric Residential Treatment FacilityA residential treatment facility (RTF) is a facility or distinct part of a facility that provides to children and adolescents, a total, twenty-four ho…

    Related Payer Policy Updates

    Specialty: Durable Medical Equipment (DME)1 / 2

    10 rows

    PolicyPayerEffective Date
    Interferential Stimulation Devices (for home use)Moda Health2026-10-01
    Prior Authorization for Durable Medical Equipment (DME)Blue Cross Blue Shield - Rhode Island2026-10-01
    Breast PumpsModa Health2026-09-01
    Personal Emergency Response SystemsCareSource Georgia2026-09-01
    Continuous Passive Motion (CPM) DevicesCigna2026-08-15
    Push-Rim Activated Power-Assist Device (E0986) — Manual Wheelchair Accessorymoda_health_plan_inc2026-08-13
    Beds and Mattresses (for Ohio Only)Colorado Rocky Mountain Health Plans2026-08-01
    Beds and Mattresses (for Kentucky Only)UnitedHealthcare2026-08-01
    Pneumatic Compression Devices (for Nebraska Only)UnitedHealthcare2026-08-01
    Indications for Coverage — Hospital beds, support surfaces, and safety enclosure beds (DME)Colorado Rocky Mountain Health Plans2026-08-01

    Related Codes

    HCPCS-LEVEL-II-T1030-NURSING-CARE-HOME-REGISTERED-NURSE-PER-DIEM

    HCPCS Level II T1030: Nursing Care in Home by Registered Nurse, Per Diem

    HCPCS-LEVEL-II-T2014-PREVOCATIONAL-HABILITATION-PER-DIEM

    HCPCS Level II T2014: Habilitation, Prevocational, Waiver; Per Diem

    HCPCS-LEVEL-II-T2020-DAY-HABILITATION-WAIVER-PER-DIEM

    HCPCS Level II T2020: Day Habilitation, Waiver; Per Diem

    HCPCS-LEVEL-II-T2047-HABILITATION-PREVOCATIONAL-WAIVER

    HCPCS Level II T2047: Habilitation Prevocational Waiver, per 15 minutes

    HCPCS-LEVEL-II-T4535-DISPOSABLE-INCONTINENCE-LINER-PAD

    HCPCS Level II T4535: Disposable Incontinence Liner/Pad

    HCPCS-LEVEL-II-T4538-REUSABLE-DIAPER-PER-DIAPER

    HCPCS Level II T4538: Reusable Diaper, Each

    HCPCS-T1000-PRIVATE-DUTY-LICENSED-NURSING-15-MIN

    HCPCS Level II T1000: Private Duty Licensed Nursing, up to 15 Minutes

    HCPCS-T1001-NURSING-ASSESSMENT-EVALUATION

    HCPCS Level II T1001: Nursing Assessment/Evaluation

    HCPCS-T1002-RN-SERVICES-15-MINUTES

    HCPCS T1002: RN Services, Up to 15 Minutes

    HCPCS-T1003-LPN-LVN-SERVICES-15-MINUTES

    HCPCS Level II T1003: LPN/LVN Services, Up to 15 Minutes

    Showing 1–10 of 113

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    Frequently Asked Questions

    References

    1. 1.CPT® Codes and Descriptions. AAPC. Retrieved Aug 11, 2026.Maintains the CPT code set's official descriptions and guidelines, licensed from the American Medical Association, used as the definitional source for CPT codes on this page.
    2. 2.HCPCS Quarterly Update. Centers for Medicare & Medicaid Services (CMS). Retrieved Aug 11, 2026.CMS's quarterly release of HCPCS Level II codes and short/long descriptors, the source for HCPCS code definitions and update history.
    3. 3.ICD-10-CM Full Code List. Centers for Medicare & Medicaid Services (CMS). Retrieved Aug 11, 2026.CMS's complete ICD-10-CM diagnosis code list, used to cross-reference diagnosis codes associated with this procedure or service.
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