Physical Therapy Reimbursement and Prior Authorization Policy
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Defines medical necessity, coverage criteria, limitations, coding and prior authorization requirements for physical therapy services under University Health Alliance (UHA). Affects providers submitting PT/OT claims and requesting authorizations for UHA members.
Medical Necessity & Coverage Criteria
Medical necessity criteria — Physical therapy
Covered when ALL of the following are met:
ALL of the following
- ONE of: Neurological and/or musculoskeletal function is the level of the average healthy person of the same age.
- OR: Further improvement beyond what is expected with activities of daily living, prescribed home exercise, and passage of time is unlikely.
CPT / HCPCS Codes, Billing Units, and Visit Limits
| 97010 | Application of a modality; hot/cold packs (bundled, not separately payable) |
| 97033 | Iontophoresis (not payable — does not meet payment determination criteria) |
| 97026 | Infrared (not payable — does not meet payment determination criteria) |
| 97028 | Ultraviolet modalities (not payable) |
| 97039 | Laser therapy (not payable); HCPCS S8948 referenced |
| 97545 | Work hardening (not payable) |
| 97546 | Work hardening (not payable) |
| 97750 | Physical performance test/functional capacity (not payable for stated purposes) |
| 97110 | Therapeutic exercises, each 15 minutes |
| 97112 | Neuromuscular reeducation, each 15 minutes |
| 97012 | Application of a modality to 1 or more areas; traction, mechanical |
| 97014 | Application of a modality to 1 or more areas; electrical stimulation (unattended) |
| 97016 | Application of a modality to 1 or more areas; vasopneumatic devices |
| 97018 | Application of a modality to 1 or more areas; paraffin bath |
| 97022 | Application of a modality to 1 or more areas; whirlpool |
| 97024 | Application of a modality to 1 or more areas; diathermy (e.g., microwave) |
| 97032 | Application of a modality to 1 or more areas; electrical stimulation (manual), each 15 minutes |
| 97034 | Application of a modality to 1 or more areas; contrast baths, each 15 minutes |
| 97035 | Application of a modality to 1 or more areas; ultrasound, each 15 minutes |
| 97036 | Application of a modality to 1 or more areas; Hubbard tank, each 15 minutes |
Prior Authorization & Documentation Requirements
Prior authorization required after threshold; submission via UHA portal
Prior authorization is required after 8 visits or 32 units combined occupational and physical therapy within a calendar year. All prior authorizations submitted will be reviewed for medical necessity. Submit requests via UHA's online portal; if you do not yet have a login, contact UHA at 808-532-4000 to establish one. Providers must confirm whether the patient has previously received PT/OT services from another provider when requesting authorization.
- Threshold: authorization required after 8 visits or 32 combined OT/PT units per calendar year.
- All submissions are subject to medical necessity review.
- Submission method: UHA online portal; phone 808-532-4000 to establish login.
- Provider must verify prior PT/OT services from other providers.
Prior authorization documentation: required elements of treatment plan
Documentation submitted for prior authorization must include an individualized, written treatment plan appropriate to the diagnosis and evaluation that clearly documents medical necessity, measurable objectives, specific procedures/modalities, and the frequency and duration of treatment. The treatment plan should state specific goals (including transition to home maintenance), provide a reasonable estimate of when goals will be reached, and be revised as the patient's condition changes; include evidence of prior PT/OT services when applicable.
- Individualized written treatment plan documenting medical necessity.
- Specific statements of goals, including transition from one-to-one supervision to home maintenance.
- Measurable objectives intended to facilitate meaningful functional improvement.
- A reasonable estimate of when goals will be reached.
- The specific procedures and/or modalities to be used (including those for a home maintenance program).
- The frequency and duration of the treatment.
- Treatment plan revisions as the patient's condition changes.
- Include evidence of prior PT/OT services when applicable.
Key Term Definitions
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