You Have the Right to a Doula
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States Presbyterian Health Plan's policy supporting a patient's right to have a doula during pregnancy, childbirth, and up to 12 months postpartum, and describes what doulas may and may not do in Presbyterian facilities. Applies to Presbyterian facilities and patients in New Mexico where the right is protected by state law.
No material clinical or coverage changes in this revision.
Doula Access and Allowed/Prohibited Activities
Doula access, allowed and prohibited activities
Covered access and rights statements
This right is protected by New Mexico law.
Doulas are trained, non-medical support persons and may support patients before, during, and after birth.
Licensed healthcare team provides medical care.
Doulas may not interfere with the patient's clinical care team, provide medical or clinical care, perform procedures or exams, or make medical decisions. Your medical care is always provided by your licensed healthcare team.
Provider Responsibilities and Operational Notes
Prior authorization and fees
No prior authorization is required for a patient to be accompanied by a doula. Patients may choose any doula; doulas may accompany patients in Presbyterian facilities; and patients are not required to pay a hospital fee for doula access.
Provider operational responsibilities
A doula does not need hospital credentialing; facility staff should honor the patient’s chosen doula and facilitate accompaniment. For questions or concerns about doula accompaniment, staff should contact the nurse, provider, or Patient Relations.
Facility acknowledgement and contact points
Facility staff must acknowledge and allow the patient’s chosen doula to accompany the patient in Presbyterian facilities and should direct any questions or concerns to the nurse, the patient’s provider, or Patient Relations.
- Do not require hospital credentialing for the doula (doula credentialing not required).
- Do not charge a hospital fee for doula access.
- If concerns arise, contact the nurse, provider, or Patient Relations per facility procedure.
Scope limitations on doula activities
Doulas are non‑medical support persons and must not interfere with the clinical care team; they may not provide medical or clinical care, perform procedures or exams, or make medical decisions. Actions outside this scope may lead to refusal of the doula’s participation.
- Do not allow doulas to perform procedures, exams, or clinical interventions.
- Ensure doulas do not obstruct or conflict with the licensed healthcare team’s provision of care.
Background on Doulas
A doula is a trained, non-medical support person who provides emotional support, physical comfort measures, advocacy, and information to patients before, during, and after birth. Doulas support patients through labor and delivery and may also provide continued support up to 12 months postpartum.
Patients may choose any doula to accompany them in Presbyterian facilities, and doulas are intended to offer non-clinical assistance such as breathing, positioning, massage, advocacy, and informational support rather than medical care.
Key Definitions
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