2026 Alaska Individual Medical Plan — Moda Select Alaska Bronze 6500 AI/AI Zero
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Portions of the Moda Health 2026 Alaska Individual Medical Plan including the cover page, signature/return rights, and an extensive table of contents listing benefits, administrative sections, and prior authorization information; affects subscribers to the Moda Select Alaska Bronze 6500 AI/AI Zero plan.
No material clinical or coverage changes in this revision.
Coverage Criteria & Benefit Summaries
TOC-based coverage map
Table of contents lists many coverage and administrative topics (examples below). Detailed criteria are not present in this extract.
ALL of the following
- Urgent & Emergency Care (see TOC entries for Ambulance Transportation, Emergency Room, Urgent Care)
- Preventive Services (ACA-required screenings and immunizations; frequency/age limits referenced)
- General Treatment Services (rehabilitation, DME, infusion, transplants) — details in benefit sections referenced in the schedule
- Pharmacy Prescription Benefit (including step therapy, specialty, mail order) — see pharmacy sections for formulary and prior authorization rules
- Vision and Hearing Benefits (pediatric/adult vision, hearing hardware limits) — network-specific authorization flow noted
- General Exclusions and Claims Administration (coordination of benefits, appeals, external review) — listed in TOC
Document structure and topics
Table of contents indicates covered topics and administrative processes; coverage stance must be inferred from full sections not present in this chunk set.
ALL of the following
- Document includes sections on Benefits, Prior Authorization, When Benefits Are Available, Definitions, Continuity of Care, Coordination of Benefits and other administrative processes
- TOC shows sections for Appeals, External Review and Member Rights and contains references to detailed benefit descriptions in Section 7 (Benefit Description)
- Provider and member operational guidance (Find Care, Member Dashboard links) are referenced in TOC and supporting sections
Plan networks
Networks and tiers for the plan are listed; members should use ID cards to identify their provider network.
ALL of the following
- Tier 1 medical network: Moda Select — use Tier 1 providers for highest benefit level
- Tier 2 medical network: First Choice (Alaska) — available when Tier 1 not accessible or per plan rules
- Dental network: Delta Dental Premier — pediatric dental and other dental benefits referenced
- Pharmacy network: Navitus — pharmacy benefit administration, specialty and mail order rules referenced
- Out-of-area network: Aetna PPO (Aetna Signature Administrators) for services outside Alaska
- Vision network: VSP — VSP handles benefit authorization for Tier 1/2 vision providers
Schedule of Benefits — summary
Summary of coverage stance and limits; specific services reference detailed sections in the handbook for conditions, limitations, and exclusions.
ALL of the following
- Plan has no deductible or out-of-pocket maximum; covered services paid at 100% of Maximum Plan Allowance (MPA); Tier 3 providers may result in member responsibility for amounts above MPA
- Schedule of Benefits provides quick summary rows that reference detailed handbook sections for full conditions and limits (e.g., Section 7.x)
- Many services have frequency or lifetime limits (examples: 24 visits/year for some services; 10-visit lifetime maximum for certain services) — see schedule details for specifics
Acupuncture
Service-specific limits and notes
ALL of the following
- Acupuncture is covered up to an annual visit limit (24 visits per year) and requires prior authorization as medically necessary
Applied Behavior Analysis / Biofeedback
Applied Behavior Analysis / Behavioral Health / Biofeedback limits
ALL of the following
- Applied Behavior Analysis (ABA) for autism spectrum disorder is covered when medically necessary, prior authorized and provided/supervised by certified/licensed behavior analysts with an individualized treatment plan; services by family/household members, respite, certain therapies and services under an IEP are excluded
- Biofeedback is covered only to treat tension or migraine headaches and is subject to a lifetime visit limit (10-visit lifetime maximum referenced in schedule)
Dental care (Under age 19)
Dental care notes (under age 19)
ALL of the following
- Pediatric dental care is covered through the end of the month you reach age 19, with specified frequency limits for diagnostic and preventive services (e.g., diagnostic exams twice/year, prophylaxis twice/year, full series x-ray once per 5 years, bitewings every 6 months)
- Minor restorative, endodontic, periodontic, oral surgery and prosthodontic services are described with per-tooth and per-period limits (e.g., crowns once per tooth per 5 years; dentures once per site every 5 years)
- Orthodontia is covered only when medically necessary for disabling malocclusion, cleft palate or severe craniofacial defects — payment arranged with initial 25% at placement and balance in monthly payments; plan obligation ends if treatment stops or eligibility ends
Partial schedule highlights
Coverage notes and conditions shown in these pages include:
ALL of the following
- Biofeedback lifetime maximum: 10 visits (schedule references lifetime limit)
- Many services flagged 'Under age 19' carry frequency limits; orthodontia covered when medically necessary
- Diagnostic procedures include x-ray and lab; some diagnostic imaging requires prior authorization (see imaging rules)
Schedule of Benefits excerpt
Selected benefit limits and service-specific coverage notes shown in the schedule of benefits (partial listing from this document segment):
ALL of the following
- Massage therapy: 24 visits per year; prior authorization required for some services
- Psychological/Neuropsychological testing: 12 hours per year (limits referenced)
- Outpatient rehabilitation: 45 sessions per year; inpatient rehab/habilitation limits and skilled nursing limits referenced
- Transplant travel/lodging/meals: covered up to specified maximum per transplant (e.g., $7,500) when criteria met; must use authorized transplant facility when available
- Hearing: hearing exam once/year; one hearing aid per ear every 3 years
Coverage criteria and operational rules
Coverage and conditions for medically necessary services, prior authorization, emergency and transportation benefits.
ALL of the following
- Services and supplies are covered when medically necessary; many services require prior authorization and failure to obtain required prior authorization may result in denial of benefits or penalty (prior auth rules and penalties referenced)
- Emergency services worldwide are covered and paid at Tier 1 benefit level; prior authorization not needed for emergency screening/stabilization; if hospitalized at Tier 3 facility the treating physician will determine safe transfer timing
- Ambulance transportation covered to nearest equipped facility; Tier 3 ambulance providers may bill amounts above MPA
- Medical transportation (air) limited to two round-trips per member per year; prior authorization and written physician certification required; reimbursement limited to lowest commercial airfare
Coverage criteria and limitations
Coverage positions and criteria described in these chunks address emergency care, urgent care, preventive services (ACA-required), specific screening schedules, and selected covered services with limitations.
ALL of the following
- Emergency Room Care: medically necessary emergency care covered worldwide; paid at Tier 1 benefit level; prior auth not required for emergency screening/stabilization; Tier 3 providers cannot balance bill except when permitted by law
- Urgent Care: covered for minor but urgent conditions when billed as an urgent care facility and patient examined by a professional provider; many walk-in clinics bill as office visits and will be paid as such
- Preventive Services (ACA): USPSTF A/B, ACIP immunizations, HRSA-recommended services for infants/children/women covered at no cost when provided by Tier 1/2 providers; frequency and age limits apply
- Colorectal screening and other screening schedules defined with intervals (examples given) and follow-up colonoscopy covered under preventive benefit when appropriate
- Contraception: FDA-approved contraceptive methods and related office visits covered when prescribed; some methods covered with no cost sharing when provided by Tier 1/2 providers
- Acupuncture: covered up to annual visit limit; requires prior authorization as medically necessary
- Anticancer medications: covered but most require prior authorization and may require use of designated specialty pharmacy
- ABA: covered when medically necessary, prior authorized, with individualized treatment plan; many exclusions listed
- Behavioral Health: levels of care defined; intensive outpatient, partial hospital, residential program rules and prior authorization requirements documented
- Biofeedback: covered only to treat tension or migraine headaches and subject to lifetime visit limit
- Clinical Trials: usual care costs for approved clinical trials covered subject to specified conditions and prior authorization
Biofeedback coverage
Biofeedback
ALL of the following
- Biofeedback services are covered only to treat tension or migraine headaches and are subject to a lifetime visit limit (schedule references 10-visit lifetime maximum)
Clinical trial coverage and exclusions
Clinical Trials
ALL of the following
- Usual care costs for approved clinical trials for cancer or other life-threatening conditions are covered when treating physician determines no clear superior non-investigational alternative and data suggest reasonable expectation of at least equivalent effectiveness; participation must be prior authorized
- Covered items include prevention/diagnosis/treatment/palliative care, items/services necessary to provide investigational item, diagnosis/treatment of complications, certain FDA-approved drugs/devices not paid by manufacturer, services to administer investigational items, and transportation for patient and one caregiver; exclusions listed (non-FDA-approved trial drugs/devices, housing, data-collection-only items, items paid by grants)
Cochlear implant coverage
Cochlear Implants
ALL of the following
- Cochlear implants are covered when medically necessary and prior authorized
Pediatric dental coverage details
Pediatric Dental Care (through age 19 end of month)
ALL of the following
- Dental care is covered through end of month you reach age 19 with detailed diagnostic, preventive, restorative, endodontic, periodontic, oral surgery, prosthodontic and orthodontic provisions
- Diagnostic limits: exams twice/year, full series x-ray once per 5 years, bitewings every 6 months, occlusal x-ray once per 2 years; many items limited by timeframes
- Preventive limits: prophylaxis twice/year (additional if pregnant or diabetic), topical fluoride twice/year, sealant once per 3 years on eligible teeth
- Orthodontia covered only when medically necessary for disabling malocclusion, cleft palate or severe craniofacial defects; payment schedule and treatment-end rules specified
Dental injury coverage criteria
Dental Injury
ALL of the following
- Coverage for accidental injury to natural teeth requires: injury by foreign object or acute trauma (not biting/chewing), diagnosis within 6 months, treatment begins within 12 months, treatment medically necessary and provided while covered, and limited to restoration to functional state; implants and implant-related services are excluded
Diabetes-related coverage
Diabetes Services
ALL of the following
- Insulin and diabetic supplies (syringes, needles, test strips, glucometers, CGMs) are covered under the pharmacy benefit when purchased from a pharmacy with a valid prescription and preferred manufacturer; insulin pumps may be covered under DME if not obtained via pharmacy
- Covered clinical services include HbA1c tests, kidney disease checks, annual dilated eye exam/retinal imaging, outpatient self-management training, and medical nutrition therapy when prescribed
Diagnostic procedures and imaging prior authorization
Diagnostic Procedures
ALL of the following
- Diagnostic procedures must be for treatment of a medical or behavioral condition; includes x-rays, laboratory tests, standard and advanced imaging, psychological/neuropsychological testing
- Most advanced imaging (MRI, MRA, CT, PET, nuclear medicine and cardiac imaging) must be prior authorized and full list of required prior authorization items is available on Moda Health website or Customer Service
DME coverage, rules, and exclusions
Durable Medical Equipment (DME), Supplies & Appliances
ALL of the following
- DME includes items such as CPAP, insulin pumps, hospital beds, intraocular lens within 90 days of cataract surgery, orthotics/braces, oxygen, prosthetics, wheelchairs/scooters; diabetic supplies (other than pumps) covered via pharmacy with prescription and preferred manufacturer
- All DME must be medically necessary; some items require prior authorization; rental charges covered up to purchase price for most DME; replacement/repair covered only under specified conditions
- Exclusions include appliances used primarily for comfort/convenience/cosmetic purposes, wigs, dental appliances/braces, most therapeutic devices (except TENS), incontinence supplies, hearing aids/eyeglasses/contact lenses except as otherwise covered
E-visit coverage
Electronic Visits
ALL of the following
- E-visits are covered when you are an established patient of the provider (previously treated in their office) and the e-visit is medically necessary for a covered condition
Gender affirming services coverage
Gender Affirming Services
ALL of the following
- Gender-affirming treatment expenses are covered when procedures are performed by a qualified professional provider and the treatment plan meets medical necessity criteria; surgical procedures require prior authorization
- Covered services may include mental health, hormone therapy (including puberty suppression for adolescents) and surgical procedures such as breast/chest surgery, gonadectomy, genital reconstruction and facial surgery
Health education coverage
Health Education Services
ALL of the following
- Outpatient health education services are covered when managing a covered medical condition — examples include tobacco cessation, diabetes education, asthma education, pain management, and childbirth/newborn parenting training
Gender Affirming Services
Gender Affirming Services — covered when specific conditions are met.
ALL of the following
- Procedures must be performed by a qualified professional provider
- Prior authorization is required for surgical procedures
- Treatment plan must meet medical necessity criteria
- Covered services may include mental health, hormone therapy (including puberty suppression), and surgical procedures (breast/chest, gonadectomy, genital reconstruction, facial surgery)
Home Healthcare
Home healthcare coverage criteria.
ALL of the following
- Member must be homebound as defined by the plan; home healthcare must be medically necessary and ordered by treating physician
- Visits must be intermittent and provided by qualified professionals (RN/LPN, PT/OT/Speech/Respiratory therapists, licensed social worker); home health aides do not qualify
- Annual limit applies to RN/LPN services; other home healthcare providers limited to one visit per day
Hospice Care and Exclusions
Hospice and related services coverage criteria and exclusions.
ALL of the following
- Hospice agency must be Medicare-approved or state licensed/certified; hospice treatment plan must be written, periodically reviewed and certify terminal illness by attending physician
- Covered hospice home care services include RN/LPN, therapists, certified respiratory therapist, home health aide and licensed social worker; short-term inpatient hospice covered for limited days
- Respite care covered when arranged by attending provider and prior authorized; non-professional provider services may be covered with prior approval; hospice services not for other than terminally ill member are excluded
Hospital Care
Hospital care and related coverage details.
ALL of the following
- Inpatient hospital care covered when medically necessary; covered expenses include hospital room, isolation care, ICU, facility charges for outpatient surgery and other medically necessary hospital services
- Take-home prescription drugs limited to a 3-day supply at hospitalization benefit level; general anesthesia for dental procedures in hospital/outpatient surgical center covered when medically necessary and prior authorized for specified groups
Infusion and Provider-Administered Medications
Infusion therapy and provider-administered medication coverage.
ALL of the following
- Covered infusion services include solutions/medications, pharmacy compounding/dispensing, DME for infusion, ancillary supplies, nursing services and lab testing for monitoring
- Professional provider must obtain prior authorization for infusion therapy; some medications/treatment centers require use of preferred suppliers; self-administered medications are not covered under provider-administered benefit
Miscellaneous Covered Services
Other covered services and preventive items.
ALL of the following
- Nonprescription enteral formula for home use covered when medically necessary and sole/essential source of nutrition
- Formulas for phenylketonuria covered; preventive nutritional therapy covered per ACA in specified groups
- Podiatry services covered to diagnose/treat a specific current problem; routine podiatry not covered unless medically required (e.g., diabetes)
- Preadmission testing covered when ordered by a professional provider
Podiatry
Podiatry services are covered to diagnose and treat a specific current problem; routine podiatry is not covered unless required by a medical condition (e.g., diabetes).
ALL of the following
- Podiatry coverage applies to diagnosis and treatment of a specific current problem; routine podiatry not covered unless medically required (such as in diabetes)
Pre-admission Testing
Pre-admission testing is covered when ordered by a professional provider.
ALL of the following
- Pre-admission testing is covered when ordered by a professional provider
Psychological/Neuropsychological Testing
Psychological and neuropsychological testing and evaluation coverage includes interpretation and report preparation necessary to prescribe an appropriate treatment plan.
ALL of the following
- Psychological and neuropsychological testing coverage includes interpretation and report preparation necessary to prescribe an appropriate treatment plan
Rehabilitation & Habilitation
Rehabilitative and habilitative services coverage rules and limits.
ALL of the following
- Inpatient rehabilitative services must begin within 24 months of onset and be part of a physician's formal written program; annual limits apply except for autism spectrum disorders
- Outpatient rehabilitative and habilitative services are provided by licensed therapists/providers and are subject to annual visit limits, with separate limits for rehabilitative vs habilitative care; maintenance therapy without documented significant improvement is not covered
Skilled Nursing Facility Care
Skilled nursing facility care coverage and exclusions.
ALL of the following
- Skilled nursing facility care covered when facility licensed for inpatient care with RN supervision; limited number of days as shown in Section 3 and covered expenses limited to daily service rate for semi-private room
- Exclusions include admissions before coverage, care mainly for cognitive decline/dementia, routine nursing care, non-medical self-help, personal hygiene or custodial care
Spinal Manipulations
Spinal and other manipulations coverage conditions.
ALL of the following
- Spinal manipulations are covered up to an annual visit limit for treatment of a medical condition; spinal manipulations must be prior authorized and other services provided at the same visit are billed under standard benefits
Surgery
Surgery coverage, limits, and exclusions.
ALL of the following
- Surgery (operations and cutting procedures) is covered when medically necessary; includes primary surgeon, assistant surgeon (assistant MPA rules apply), anesthesiologist, surgical supplies and facility charges
- Eligible office-based surgery is covered subject to appropriate prior authorization; reconstructive procedures must be medically necessary and prior authorized or benefits will not be paid; cosmetic surgery is not covered except specific exceptions
Temporomandibular Joint Syndrome (TMJ)
TMJ coverage conditions.
ALL of the following
- TMJ-related surgical procedures and splints require prior authorization and are covered only when medically necessary for problems such as pain, inability to chew properly, or severe acute trauma; orthodontia and related dental disease treatment are not covered under TMJ benefit
Therapeutic Injections
Therapeutic injections coverage rules.
ALL of the following
- Administrative services for therapeutic injections (e.g., allergy shots) are covered when provided in a professional provider's office; when equivalent self-administered medications are available the provider administrative service is not covered; vitamin/mineral injections not covered unless medically necessary to treat a specific condition
Therapeutic Radiology
Therapeutic radiology covered components.
ALL of the following
- Therapeutic radiology covered expenses include treatment planning and simulation, professional services for administration and supervision, and treatments including therapist, facility and equipment charges
Transplants
Transplant coverage rules and limits.
ALL of the following
- Medically necessary transplants that follow standard practice and are not experimental/investigational are covered; prior authorization required as soon as candidate identified and must be written to be valid
- Transplants must be performed at a Center of Excellence when available; donor costs, travel/housing (subject to limits when recipient >50 miles from Center), immunosuppressive drug payment rules, and specified exclusions are documented
Virtual Care Visits (Telehealth)
Telehealth coverage rules.
ALL of the following
- Virtual care (telehealth) visits are covered when services can be safely and effectively provided virtually, provider is licensed in Alaska or referred by an Alaska-licensed provider, and the technology meets applicable privacy/security standards; exemptions may apply during a state emergency
Maternity Care
Maternity care coverage summary and related diagnostic/hospital services.
ALL of the following
- Pregnancy care, childbirth and related conditions covered when provided by a professional provider; maternity services billed as a global charge (prenatal, labor/delivery, post-delivery) though some diagnostic services reimbursed separately
- Home births covered only for medically necessary supplies/fees; supportive services are not covered
Abortion
Abortion coverage statement.
ALL of the following
- Elective abortions are covered
Breastfeeding Support
Breastfeeding support coverage and pump rules.
ALL of the following
- Comprehensive lactation support and counseling covered during pregnancy and/or breastfeeding
- Purchase or rental of breast pump and supplies covered (rental not to exceed purchase price); MPA applies for retail purchases; hospital-grade pumps covered when medically necessary; extra ice packs/coolers not covered
Circumcision
Circumcision coverage rules.
ALL of the following
- Circumcision within 3 months of birth is covered without prior authorization; circumcision after 3 months must be medically necessary and prior authorized
Breastfeeding Support / Circumcision (reiterated)
Breastfeeding support and circumcision (duplicate emphasis across TOC entries).
ALL of the following
- Breastfeeding support includes lactation counseling and breast pump coverage subject to MPA and medical necessity rules
- Circumcision rules reiterated: covered within 3 months without prior authorization; after 3 months requires medical necessity and prior authorization
Maternity Services
Maternity diagnostic and hospital services details.
ALL of the following
- Diagnostic services related to maternity (labs, ultrasounds) are covered though some may need prior authorization
- Covered hospital maternity expenses include room, facility charges, nursery care and take-home prescriptions limited to a 3-day supply; Special Rights Upon Childbirth ensure minimum hospital stay of 48 hours for vaginal delivery and 96 hours for cesarean without prior authorization
Pharmacy Prescription Benefit
Pharmacy prescription benefit coverage rules, exceptions, step therapy and exclusions
ALL of the following
- Inpatient hospital prescription medications are covered under medical plan during admission; outpatient pharmacy benefits cover prescribed medications and supplies when medically necessary
- Insulin and diabetic supplies covered via pharmacy with valid prescription and preferred manufacturer; specialty medications generally require prior authorization and must be obtained from Moda-designated specialty pharmacy (with limited exceptions for urgent local fill)
- Formulary exception process requires provider justification and decision timelines (72 hours standard, 24 hours urgent)
- Step therapy enforces trial of Step 1 medications before Step 2; out-of-order submissions will not be covered
- Limitations and exclusions enumerated include items not covered (foreign meds, hair growth meds, OTCs with OTC options, non-FDA approved meds, nutritional supplements, weight loss meds, etc.) and other administrative limits
Pediatric Vision
Pediatric vision services
ALL of the following
- Annual pediatric vision coverage through end of month you reach age 19: one complete well-vision exam and one pair of eyeglasses and frames or contact lenses in lieu of eyeglasses; contact lens supply minimums by type specified
- Optional lens enhancements and certain services limited; VSP provides benefit authorization to Tier 1/2 doctors and some vision services may require prior authorization
Pediatric Vision (details)
Pediatric vision coverage (to end of month member turns 19):
ALL of the following
- Well-vision exam: one per year until age 19; eyeglasses or contact lenses: one pair per year until age 19 with contact lens supply minimums by lens type
- Certain pediatric vision supplies and services excluded (e.g., plano lenses < ±50 diopter, two pairs instead of bifocals, artistically painted contacts, contact lens modifications)
Adult Vision
Adult vision coverage (age 19+):
ALL of the following
- One complete eye exam annually for adults and one pair of corrective lenses annually; one pair of frames every 2 years; elective contacts in lieu of eyeglasses covered annually; some lens enhancements covered
- Exclusions mirror pediatric exclusions (e.g., plano lenses < ±50 diopter, artistically painted contacts, additional office visits for contact lens pathology)
Hearing Services
Hearing services coverage:
ALL of the following
- One audiological hearing exam annually by certified/licensed audiologist or hearing aid specialist; one hearing aid per ear once every 3 years with related accessories and follow-up; otological exam once every 2 years
- To receive highest benefit, members should use Tier 1 audiologist/hearing aid provider; certain exclusions and replacement timing apply
General Exclusions
General exclusions (selected examples):
ANY of the following
- Animal therapy is excluded
- Care outside the United States is excluded except for urgent/emergency medical conditions
- Cosmetic procedures are excluded unless medically necessary/reconstructive or gender-affirming when covered
- Custodial care is excluded
- Court-ordered services not medically necessary are excluded
- Experimental or investigational procedures and medications are excluded
- Food services (Meals on Wheels, guest hospital meals) are excluded
- Dental examinations and treatment generally excluded except as specified in pediatric dental sections and other specified dental benefits
Codes, Limits and Frequency Metrics
| No codes listed |
| Diagnostic Procedures, including x-ray & lab |
| Diagnostic services, including imaging services; Infusion therapy; Medications — full list on the Moda Health website |
| Examples: CPAP; glasses/contact lenses for aphakia/keratoconus; insulin pumps; hospital beds; intraocular lens within 90 days of cataract surgery; orthotics/braces/shoes; oxygen and supplies; prosthetics; wheelchair or scooter |
| No codes listed |
| No codes listed |
| No codes listed |
| No codes listed |
| Breastfeeding support and pump coverage; hospital maternity services and newborn nursery coverage; take-home prescription 3-day supply — no specific billing codes listed in this excerpt |
| Pediatric vision: one exam and eyewear or contacts annually to age 19; Adult vision: one exam annually, frames every 2 years; Hearing: one audiological exam annually, one hearing aid per ear every 3 years — no explicit billing codes in this excerpt |
Provider Requirements & Prior Authorization Alerts
Prior authorization — TOC & Member Dashboard
Prior Authorization requirements and Services Requiring Prior Authorization are listed in the table of contents; see the Member Dashboard for a complete list of services that must be prior authorized.
- Refer to the table of contents (Section 6.1) and Member Dashboard for full lists of services requiring prior authorization.
Prior authorization time frames
Time frames for processing prior authorizations and utilization review are specified in the handbook; providers should follow those timelines when submitting requests.
- See the Time Frames for Processing Prior Authorizations and Utilization Review entry in the table of contents (Section references shown on TOC pages).
Verify prior authorization on Member Dashboard
Check the Member Dashboard to confirm whether a service or supply requires prior authorization before ordering or scheduling care.
- Visit www.modahealth.com/medical/referral to see if the service/supply must be prior authorized.
Use and replacement of Member ID card
Ask members to present their ID card at each visit and, if lost, request a replacement via the Member Dashboard or Customer Service so providers can verify network and benefits before providing services.
- Show ID card at every visit so provider can confirm member network (Tier 1/2/3).
- Replacement ID cards are available through the Member Dashboard or by calling Customer Service.
Note — some services require prior authorization
Prior authorization may be required for some services; providers should check Section 6.1 and obtain authorization when required before providing nonemergency services.
- Prior authorization requirement is noted in the Schedule of Benefits; see Section 6.1 for details.
Document medical necessity for coverage/authorization
Coverage applies only when services are medically necessary per the plan; see the medical necessity definition (Section 7.4.9) and document medical necessity when requesting prior authorization or submitting claims.
- Document and justify medical necessity per Section 7.4.9 when requesting authorization or payment.
Orthodontia — medical necessity & prior authorization
Orthodontia is covered only when medically necessary; providers must obtain prior authorization when treatment meets the plan's medical necessity criteria.
- Orthodontia coverage limited to disabling malocclusion, cleft palate, severe craniofacial defects — prior authorization required.
Extra‑contractual service approvals — case evaluation required
Moda Health may approve extra‑contractual (outside‑policy) services after case evaluation and mutual written agreement among Moda Health, the member, and the professional provider; any party may terminate such arrangements with written notice.
- Extra‑contractual approvals are discretionary and do not set precedent for other members or future care.
Obtain prior authorization — timing and penalty risk
Providers must contact Moda Health for prior authorization before services that require it; emergency hospital admissions must be authorized by the provider within 48 hours after admission (or as soon as reasonably possible).
- Failure to obtain required prior authorization can lead to penalties or denial of benefits (50% up to $2,500 per occurrence, except emergency admissions).
- Prior authorization decisions are based on evidence‑based criteria and rendered in writing to hospital, provider, and member.
Authorization scope & travel requirements
Authorizations may be time‑limited, provider‑specific, or limit the number/amount/frequency of services; medically necessary commercial/medical transportation and travel require prior authorization and written physician certification.
- Limits and conditions of an authorization are described in the authorization letter.
- Medically necessary air transport requires written physician certification and prior approval; limited to two round‑trips per member per year.
Emergency care — no prior authorization for screening/stabilization
No prior authorization is required for emergency medical screening exams or treatment to stabilize an emergency medical condition; providers should document emergency status in medical records.
- Emergency services are paid at the Tier 1 benefit level; prior authorization is not needed for screening and stabilization.
General prior authorization requirement
Many outpatient services and all nonemergency inpatient and residential care must be prior authorized; failure to obtain required prior authorization may result in denial of benefits or a penalty.
- Confirm prior authorization requirements via the Member Dashboard or Customer Service before scheduling nonemergency inpatient/residential services.
Acupuncture — prior authorization & annual limit
Acupuncture services must be prior authorized and are covered up to the plan's annual visit limit when medically necessary.
- Acupuncture requires prior authorization as medically necessary and is subject to the annual visit limit stated in the Schedule of Benefits.
Anticancer meds — prior authorization & specialty pharmacy rules
Most anticancer medications require prior authorization, have specific benefit limitations, and designated specialty anticancer medications must be obtained from the Moda‑designated specialty pharmacy unless an urgent local fill is authorized.
- Specialty anticancer medications may require enrollment in manufacturer or support programs.
- If the designated specialty pharmacy cannot fill in time and delay would threaten life or efficacy, local fill may be prior authorized.
ABA — prior authorization and individualized treatment plan
Applied Behavior Analysis (ABA) services for autism require prior authorization, must be medically necessary, and the provider must submit an individualized treatment plan; ABA must be provided or supervised by certified/licensed behavior analysts.
- Exclude services delivered by family members, custodial/respite, or services under an IEP as specified in plan exclusions.
Behavioral health — prior authorization for intensive care & TMS
Intensive outpatient mental health treatment and transcranial magnetic stimulation (TMS) must be prior authorized.
- Residential behavioral health programs must be state‑licensed to be covered.
Clinical trials — prior authorization required
Participation in clinical trials must be prior authorized by Moda Health; usual care costs may be covered when criteria are met and authorization is obtained.
- Ensure the treating physician documents that no clear superior non‑investigational alternative exists and that available data support clinical trial enrollment.
Cochlear implants — medical necessity & prior authorization
Cochlear implants are covered when medically necessary and require prior authorization; providers should document medical necessity when requesting authorization.
- Obtain written prior authorization from Moda Health before scheduling cochlear implant procedures.
Imaging & DME — check prior authorization list
Most advanced imaging services and some DME require prior authorization; providers should consult the Member Dashboard or Customer Service for the full list before ordering.
- Advanced imaging examples include MRI, MRA, CT, PET and nuclear medicine — these typically require prior authorization.
Gender‑affirming surgery — prior authorization required
Surgical procedures for gender‑affirming treatment require prior authorization and must meet medical necessity criteria; providers must include required documentation when requesting authorization.
- Covered gender‑affirming services include mental health, hormone therapy, and surgical procedures listed in the handbook.
Infusion therapy — provider must obtain prior authorization
Your professional provider must obtain prior authorization for infusion therapy before services are provided.
- Covered infusion services include solutions, compounding, DME, ancillary supplies, nursing services, and required lab monitoring — authorization required.
Massage therapy — prior authorization required
Massage therapy is covered up to an annual visit limit but must be prior authorized; document medical necessity when requesting authorization.
- Massage therapy does not include other manual therapy services, which are billed under the Plan's standard benefits.
Hospice & respite — prior authorization and physician certification
Respite care arranged by the attending provider must be prior authorized; hospice treatment plans must be written, periodically reviewed, and certify terminal status by the attending physician.
- Respite care: must be arranged by attending provider, prior authorized, and approval required before non‑professional provider services.
- Hospice treatment plan must certify terminal illness and list covered hospice services.
Spinal manipulation — prior authorization required
Spinal manipulations are covered up to an annual visit limit and must be prior authorized before treatment.
- Other services provided during a spinal manipulation visit (office visits, x‑rays, PT) follow standard plan benefits and are not included under the manipulation benefit.
Transplants — obtain written prior authorization promptly
Prior authorization is required for transplants and should be obtained as soon as possible after identification as a transplant candidate; approval must be in writing from Moda Health.
- Transplants must generally be performed at a Center of Excellence; travel/housing and donor cost rules apply as stated in the transplant section.
Surgery — prior authorization for office & reconstructive procedures
Eligible surgeries performed in a physician's office are covered subject to appropriate prior authorization; reconstructive procedures must be medically necessary and prior authorized or benefits will not be paid.
- Confirm whether planned office surgery requires authorization per Section 6.1 before scheduling.
Circumcision — timing, medical necessity & prior authorization
Circumcision performed within 3 months of birth is covered without prior authorization; circumcision after 3 months of age must be medically necessary and prior authorized.
- For circumcisions after 3 months, submit documentation of medical necessity with the prior authorization request.
Maternity diagnostics — may require prior authorization
Some diagnostic services related to maternity care (labs, ultrasounds) are covered but may require prior authorization; check the Member Dashboard or Customer Service for the full list.
- Submit prior authorization for maternity diagnostics when indicated to avoid denial or penalty.
Circumcision after 3 months — prior authorization required
Circumcision after age 3 months must be medically necessary and prior authorized; document medical necessity in the authorization request.
- Circumcision within 3 months of birth remains covered without prior authorization.
Specialty medications — prior authorization & designated specialty pharmacy
Most specialty medications must be prior authorized and obtained from the Moda‑designated specialty pharmacy; if the designated specialty pharmacy cannot supply a needed medication and delay would threaten treatment, Moda may prior authorize a local fill.
- Some specialty prescriptions may be limited to less than 30 days, while others may allow a 90‑day supply; enrollment in support programs may be required.
Step therapy — try Step 1 before Step 2 (exceptions available)
Step therapy requires that the patient try the Step 1 medication before Step 2 will be covered; prescriptions submitted out of order will not be covered and the provider must prescribe the Step 1 agent or pursue an exception.
- Contact Customer Service for assistance with step therapy exceptions.
Vision prior authorization & authorization flow (VSP)
Some vision services may require prior authorization; VSP provides benefit authorization directly to Tier 1 or Tier 2 vision providers and members must identify themselves as VSP members when arranging care.
- Services from non‑Tier 1/2 providers require payment in full at time of service and submission of a member reimbursement claim; payment is limited to Tier 3 allowances.
- When contacting Tier 1/2 doctors, identify the member as a VSP member so the doctor obtains benefit authorization.
Definitions & Plan Identifiers
Revision History & Effective Dates
Policy documents for the Moda Select Alaska Bronze 6500 AI/AI Zero plan take effect; plan identified as ModaAKIndvCSV0bk with header effective date January 1, 2026.
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