Privacy Practices Policy
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Governs Independent Care Health Plan's Notice of Privacy Practices, how PHI and individual-level race/ethnicity, language, gender identity, and sexual orientation data are collected, used, safeguarded, and disclosed; applies to members and staff handling that data.
No material clinical or coverage changes in this revision.
Use of Demographic Data and Privacy Protections
Use and non-discrimination on demographic data
Stance on use of demographic data and protections for PHI.
ALL of the following
ONE OF
- Identify disparities in health outcomes among population groups and design programs to close those gaps.
- Develop health-related educational materials tailored for specific at-risk populations.
- Use aggregate data for provider education to promote culturally appropriate and respectful health care.
- Include a member's preferred language in prior authorization letters to providers.
Provider Notifications and Required Communications
Include member preferred language in prior authorization letters
Prior authorization letters to providers must include the member's preferred language so providers are informed about language needs when coordinating care or communications.
- Include the member's documented preferred language in all prior authorization correspondence to providers.
Protected Health Information and Demographic Data
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