COVID-19 Frequently Asked Questions (FAQs) for State Medicaid and CHIP Agencies
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Consolidated FAQs from CMS guiding state Medicaid and CHIP agencies on authorities, flexibilities, and operational actions during the COVID-19 public health emergency; affects state Medicaid/CHIP programs and relevant state agencies.
No material clinical or coverage changes in this revision.
Coverage criteria and operational flexibilities during the COVID-19 PHE
Optional COVID-19 testing eligibility group
Optional Medicaid eligibility group for uninsured individuals — limited to testing and related services during the PHE. Covered when ALL of the following are met:
Election required to reimburse providers for testing/related services to individuals in this group.
Eligibility, enrollment, and coverage flexibilities during PHE
States' enrollment, renewal, and signature flexibilities during the PHE. Apply the following rules:
PHE coverage and premium criteria
Conditions and operational options states must follow to comply with FFCRA/CARES coverage and FMAP requirements:
Medicaid/CHIP eligibility and administrative criteria related to COVID-19 federal benefits and hearings
Treatment of federal payments and related administrative guidance for eligibility determinations during the PHE:
Fair hearings, reinstatement, and continuing coverage
Fair hearing and reinstatement flexibilities and obligations during the PHE:
Presumptive eligibility (PE) and Hospital PE
Presumptive eligibility (PE) and Hospital PE (HPE) flexibilities during the PHE:
Verification and post-enrollment verification
Verification and post-enrollment verification — permissible practices during the PHE:
Enrollment, verification, and continuity criteria
Enrollment, verification, and continuity — permissive state actions and mandatory obligations while claiming FFCRA temporary FMAP increase:
Coverage rules tied to FFCRA continuous enrollment condition
Coverage rules and required practices tied to receipt of the FFCRA temporary FMAP increase:
Medicaid continuous enrollment and eligibility transition criteria
Protections for beneficiaries and rules for eligibility-group transitions when a state claims the FFCRA FMAP increase:
COVID-19 testing group coverage criteria
Eligibility and coverage criteria for the optional COVID-19 testing Medicaid eligibility group (summary):
COVID-19 testing group coverage criteria
States electing the optional COVID-19 testing group must provide the limited testing/diagnostic benefit to uninsured individuals who meet non-financial criteria:
COVID-19 testing and related coverage criteria
Coverage and operational flexibilities for COVID-19 testing and related services during the PHE:
COVERAGE CRITERIA — summary of coverage positions and criteria
Summary of core coverage positions and permissive flexibilities addressed in these FAQs:
Coverage stances and permissible state flexibilities during PHE
Permissible state flexibilities and program-specific coverage positions during the COVID-19 PHE:
MFP COVID-19 coverage criteria and restrictions
Conditions and restrictions for use of MFP grant funds and supplemental demonstration services during the PHE:
PPE
PPE coverage criteria and mechanisms:
NEMT
NEMT coverage and provider rules during the PHE:
HRSA and Medicaid coordination
Coordination between HRSA's uninsured reimbursement program and Medicaid for testing and treatment:
Administrative claiming / RMTS
Administrative claiming and RMTS guidance during the PHE:
Interim and Retainer Payment Criteria
Interim and retainer payment SPA requirements and guardrails — states may implement only when SPA specifies the terms and reconciliation process:
Provider enrollment, billing, and operational actions
Six-month deadline to convert temporary enrollments after PHE
States that received section 1135 waiver approval allowing temporary abbreviated provider enrollment have up to six months from the end of the PHE (including extensions) to cease payment to providers not fully screened and enrolled; states must complete enrollments or cease payment and CMS may require assurances and corrective action reporting.
Resume revalidations and apply PHE + 6 months lead time
States that paused provider revalidations per 1135 waiver must resume revalidation after the PHE ends; revalidation due dates that occurred during the PHE may be delayed by the PHE duration plus six months to provide lead time for provider notification.
Temporary abbreviated enrollment and revalidation flexibilities
Under approved section 1135 waivers, states may perform abbreviated enrollments and pause revalidations during the PHE, but must convert temporary enrollments to full enrollment or deactivate them within six months after the PHE ends; revalidation timelines paused during the PHE may be extended by the PHE duration plus six months.
Prior authorization option to operationalize COVID-19 treatment cost-sharing exemption
States may require prior authorization to link use of COVID-19 treatments (FDA-approved, EUA-authorized, or unapproved under EUA) to a confirmed or suspected COVID-19 diagnosis to operationalize cost-sharing exemptions, or use other CMS-agreed systematic methodologies.
- PA can be used to tie drugs/biologics to COVID-19 diagnosis when cost-sharing exemption is claimed
- States may exempt broadly or establish CMS-agreed alternative methodologies
Fair hearing flexibilities during the PHE
States may suspend certain adverse actions, delay scheduling fair hearings, hold hearings via video/telephone, and reinstate services if a beneficiary was displaced; states should seek CMS concurrence for some flexibilities but video/telephone hearings and reinstating services after displacement may be implemented without concurrence.
- Suspend adverse actions where notice not sent or likely not received
- Delay scheduling/decisions under 42 C.F.R. §431.244(f)(4)(i)(B)
- Hold hearings via video/telephone while ensuring accessibility and auxiliary aids
- Reinstate services when beneficiary whereabouts become known
Request 1135 authority to extend fair hearing request period beyond 90 days
States may request section 1135 waiver authority to allow beneficiaries more than 90 days to request a fair hearing; the statutory maximum timeframe is 90 days unless extended via 1135 waiver.
Remote fair hearings: accessibility and participation protections
States can hold fair hearings via video conference or telephone without additional CMS authority but must ensure accessibility and auxiliary aids; if a member cannot participate due to lack of access, the state may not take final administrative action and must delay to accommodate participation.
- Provide auxiliary aids/services at no charge on request
- Delay final action if beneficiary cannot fully participate remotely
Use section 1135 to permit reinstatement beyond 10 days
States seeking to reinstate coverage for beneficiaries who request a fair hearing more than 10 days after the date of action must obtain section 1135 authority specifying the reinstatement period (e.g., align reinstatement window with extended hearing request timeframe).
Do not terminate eligible beneficiaries through end of PHE month (FMAP condition)
To qualify for the temporary FMAP increase, states may not terminate individuals determined eligible through the end of the month in which the PHE ends; termination during that period would jeopardize FMAP eligibility.
- Exceptions to termination: voluntary disenrollment or loss of state residency
- States should make good faith efforts to identify and reinstate terminations after March 18, 2020
Continuous coverage requirement and reinstatement obligations
States must not terminate coverage for beneficiaries enrolled on or after March 18, 2020 (except for voluntary termination or loss of state residency); states should reinstate those terminated for non-residency reasons and suspend scheduled terminations during the emergency period.
- Coverage should be reinstated back to the date of termination
- States expected to inform and encourage reenrollment for those terminated after March 18, 2020
Incarceration: enrollment treatment and FMAP limits
Incarceration does not by itself change Medicaid eligibility; states may suspend or terminate eligibility consistent with FFP limitations for inmates, but must ensure re-enrollment for inpatient services to claim FMAP if needed and continuous coverage protections still apply through the month the PHE ends.
- FFP for inmates limited to covered inpatient services
- States can suspend rather than terminate and re-enroll if admitted to inpatient facility
Elect the COVID-19 testing group via Disaster Relief SPA
States must elect the optional COVID-19 testing eligibility group by completing the Medicaid Disaster Relief SPA template and submitting it to the state's CMS SPA mailbox to provide limited testing/diagnosis benefits to uninsured individuals.
COVID-19 testing group limited to testing and testing-related services
Coverage for the COVID-19 testing group is limited to in vitro diagnostic testing and COVID-19 testing-related services furnished during a provider visit related to such testing during the PHE; the benefit package is explicitly constrained to testing/diagnosis services.
100% FMAP for COVID-19 testing group services
The FMAP for services provided to individuals enrolled in the COVID-19 testing group is 100% for testing and testing-related services and related administrative expenditures; the 100% match applies only to beneficiaries enrolled in the testing group.
Mandatory coverage of COVID-19 IVDs and flexibilities for testing locations
Medicaid coverage must include in vitro diagnostic products for detection of SARS-CoV-2 and administration as a mandatory laboratory benefit, and states may cover tests in non-office settings and self-collected home tests during the PHE under IFC flexibilities intended to avoid transmission.
- IFC flexibilities permit testing in parking lots and FDA-authorized home self-collection processing
- Flexibilities effective retroactive to March 1, 2020
Home health agencies may collect COVID-19 samples if ordered and within scope
Home health agencies may collect diagnostic samples for COVID-19 if ordered by a physician and within the scope of practice under state law; face-to-face encounter timing requirements apply for first-time users per 42 C.F.R. §440.70(f).
- If first use of home health, face-to-face encounter must be within 90 days before or 30 days after start of services
- Ordering physician must document encounter timing and practitioner
Telehealth reimbursement allowed at same rates; SPA needed for new methodologies
States can reimburse providers for telehealth in the same manner or at the same rate as face-to-face services without federal approval; a State Plan Amendment is required only if the state establishes a different payment methodology or different rates for telehealth.
- No SPA needed to reimburse at same rate as face-to-face
- SPA required to describe and approve new payment methodology if rates differ
Medicaid coordination when third-party denies telehealth claims
If a third-party payer (Medicare or commercial) denies a claim for substantive reasons and the service is covered under the Medicaid state plan, Medicaid may review and pay according to the state plan and pursue recovery or coordination of benefits if the third party later becomes liable.
- Medicaid is payer of last resort; states should pursue COB/TPL when appropriate
- Medicaid may recover HRSA or other payments if payer liability is later established
Permitted telehealth for home health face-to-face encounter initiation
Face-to-face encounters required for initiation of home health services may be conducted via telehealth by authorized practitioners, with required documentation of clinical findings and communication to the ordering physician.
- Allowed practitioners include physicians, NPs, CNS, CNMs, PAs, and attending acute/post-acute physicians
- Clinical findings must be incorporated into the beneficiary's medical record
Temporary PA flexibilities for medications and supplies
States may temporarily suspend or relax prior authorization requirements for medications and supplies for medically fragile populations; states set PA processes for FFS and managed care and may need a SPA for changes to quantity dispensed.
- States determine PA processes for both FFS and managed care
- SPA may be required for changes to dispensing quantities or payment methodologies
Telehealth payment policy for pediatric well-child visits (SPA required for new rates)
States may set payment rates for pediatric well-child visits delivered via telehealth; if a state establishes a different payment methodology or rates for telehealth, a state plan amendment is required to describe and obtain approval for the new methodology.
MFP operational protocol flexibilities — implement and notify
MFP programs may implement temporary programmatic changes (e.g., telephonic or video transition activities) without prior CMS approval if directly related to COVID-19 response, but grantees should notify their MFP Project Officer as soon as possible.
- Notify MFP Project Officer for programmatic changes
- Follow applicable 1915(c) or other Medicaid waiver processes if changes affect HCBS waivers
Submit section 1135 waiver email to permit clinic telehealth when neither party onsite
To request time-limited section 1135 modification to permit clinic services (42 C.F.R. §440.90) to be provided via telehealth when neither patient nor practitioner is onsite, states should submit an 1135 waiver request via email to their State Lead and Jackie.Glaze@cms.hhs.gov.
Allowable MFP budget transfers up to 10% for COVID-19 response
MFP grantees may transfer up to 10% of MFP grant funds between budget line items for activities that directly support MFP participants, subject to grant terms and any required supplemental documentation or approvals.
- Transfers must align with program goals and grant terms
- Contact Grants Management Officer for technical assistance and approvals
Convert or deactivate abbreviated 1135 enrollments within 6 months after PHE
Abbreviated provider enrollment authorized under an approved section 1135 waiver is temporary and must be converted to full enrollment or deactivated within six months after the PHE is lifted.
Permit NEMT ambulance transport when least costly/appropriate given COVID-19 circumstances
States may determine that non-emergency ambulance is the least costly and most appropriate mode of transportation in specific circumstances (e.g., infection control for COVID-19 patients) and authorize ambulance transport accordingly.
- State must still ensure NEMT provision meets requirement to provide necessary transportation
- Determination can consider infection control needs and availability of other options
Submit SPA to request interim payment methodology with reconciliation
States may submit a Medicaid Disaster Relief SPA to establish interim payment methodologies that provide periodic interim payments to providers during the PHE, specifying qualifications, computation methodology, reconciliation process, and duration; CMS will consider such SPAs on an expedited basis.
- Interim payments must be reconciled to actual claims and federal share of overpayments returned per regulations
- SPA must describe how interim payments are computed (e.g., prior claims experience)
State-directed retainer payments via managed care require 42 C.F.R. §438.6(c) approval
If states require managed care plans to make retainer payments to providers, they must obtain approval under 42 C.F.R. § 438.6(c) for state-directed payments and submit a state-directed payment preprint after authorizing retainer payments under appropriate Medicaid authority.
- Retainer payments must be authorized under 1915(c), 1115(a), or other Medicaid authority before seeking 438.6(c) approval
- Follow CMS guidance and preprint submission process
Prohibition on duplicate payments during interim payment period
Interim payments become the state plan payment during the interim period and states must not make routine claim-based payments concurrently; duplicate payments (interim plus claim payment) are not permitted.
- States must reconcile interim payments to billed claims and return federal share of overpayments
- Retainer payments are distinct from interim payments and serve different purposes
Coding, code groups, and quick reference values
| 1902(a)(10)(A)(ii)(XXIII) | Permits optional Medicaid eligibility group for COVID-19 testing |
| 1902(ss) | Statutory provision related to the optional COVID-19 testing eligibility group |
| In vitro diagnostic products and COVID-19 testing-related services exempt from Medicaid/CHIP cost sharing under FFCRA Section 6004 (includes administration) |
| No specific CPT/HCPCS/ICD-10 codes referenced; policy-level guidance on presumptive eligibility and hospital PE operational flexibilities |
| No codes listed |
| Limited benefit package for testing and diagnosis of COVID-19 for uninsured individuals under the optional testing group (no specific CPT/HCPCS codes listed) |
| In vitro diagnostic testing including serological tests for COVID-19 as defined by 21 C.F.R. 809.3(a); states electing the testing group must provide coverage |
| COVID-19 in vitro diagnostic products and administration covered as a mandatory laboratory benefit under section 1905(a)(3)(B) and 42 C.F.R. § 440.30 |
| No codes listed |
| Guidance references state plan/SPA considerations for pharmacy quantity changes and coverage of EUA drugs; no specific billing codes provided in this excerpt |
| States may cover PPE for Medicaid beneficiaries if medically necessary under home health medical supplies/equipment benefit (42 C.F.R. 440.70(b)(3)) or via 1915(c) Appendix K additions |
| HRSA COVID-19 Claims Reimbursement program provides direct reimbursement for testing and treatment of uninsured individuals; providers must enroll in HRSA program to receive payment |
| 42 C.F.R. Part 433 Subpart F | Requirement to return federal share of provider overpayments from interim payments |
| 45 C.F.R. Part 95 Subpart A | Time limits and claiming requirements applicable to prior period adjustments and reconciliation (referenced for SPA interim payment reconciliations) |
Key definitions and terms used in these FAQs
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