Prescription Drug Prior Authorization Request Form and Submission Instructions
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This document is a template and instructions for submitting prior authorization, step therapy exception, quantity limit exception, appeals, and non-formulary or generic exception requests for prescription drug benefits for Blue Cross Blue Shield - Alabama members; it applies to prescribers and their staff completing pharmacy benefit authorization requests.
No material clinical or coverage changes in this revision.
Information Required for Authorization Review
Required information for authorization review
Information the payer requires to evaluate authorization requests:
Diagnosis Coding
| ICD-10 diagnosis code(s) — space provided on form |
Submission Steps and Documentation Requirements
Prior Authorization / Exception Submission Steps
Complete and submit a signed prior authorization or exception request using the full form. Include patient demographics (name, home address, city, state, zip, date of birth, contract number with prefix), request type (prior authorization, step therapy exception, quantity limit exception, appeal, mandatory generic exception, non‑formulary exception), and whether this is an initial authorization or renewal. Attach any additional medical information as needed.
- Patient-identifying information: Patient name, home address, city, state, zip, date of birth, contract number (include prefix).
- Request type: check appropriate box (Prior Authorization; Step Therapy Exception; Quantity Limit Exception; Appeal; Mandatory Generic Exception; Non‑Formulary Exception).
- Request timing: check Initial Authorization or Authorization Renewal; attach additional medical information when applicable.
Required Treatment and Medical History
Provide complete treatment and clinical documentation: list drug name, strength, frequency, quantity requested, duration of disease (years), place and route of administration, and whether a healthcare professional will administer. Include ICD‑10 codes, medical rationale (attach chart notes if possible), and a full treatment history showing medications tried, strengths/frequencies, dates of therapy, and outcomes. Indicate co‑morbid conditions that may affect therapy.
- Treatment details: Drug/Strength/Frequency/Quantity requested; Duration of disease; Place of service; Route of administration; Healthcare professional to administer (Yes/No).
- Clinical coding and rationale: ICD‑10 codes and medical rationale; attach chart notes when available.
- Treatment history: For each prior medication include drug, strength/frequency, dates of therapy, and outcome of therapy (list up to 5).
- Comorbidities: State whether any co‑morbid conditions affect therapy and list them if present.
Signature and Acceptable Documentation
The prescriber’s signature and date are required for processing. Attach any additional medical justification. Do not rely on manufacturer coupons or free samples as proof of prior therapy—these are not acceptable. This form is for prescription drug benefit authorization only and must be completely filled out.
- Prescriber Signature: Required for processing; include date.
- Acceptable attachments: chart notes, documentation of prior therapies (not manufacturer coupons or samples).
- Form completeness: the form must be completely filled out to be processed.
Submission Instructions
Submit the signed and completed form by fax or mail to Pharmacy Review.
- Fax: 1‑866‑606‑6021 (Fax the signed and completed form to Pharmacy Review).
- Mail: Pharmacy Review, Post Office Box 529, Auburn, AL 36831.
Request Type Definitions
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