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    v1.0.30
    OpenPayerBilling CodesHearing ServicesHCPCS hcpcs-v5014-hearing-aid-repair-modification
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    HCPCS Level II V5014: Repair/Modification of a Hearing Aid

    HCPCS Level II code V5014 describes professional services for the repair or modification of a hearing aid, typically involving adjustments, component replacement, or fitting changes; the service is a device maintenance/repair procedure usually performed in an audiology clinic, hearing aid dispensary, or outpatient setting and documented as a specific hearing aid repair/modification visit for billing and clinical records.

    For related coverage guidance, see recent payer policy updates: Office-based Laryngeal Procedures, Injectable Dermal Fillers and Bulking Agents (for New Mexico Only), Injectable Dermal Fillers and Bulking Agents (for Kentucky Only).

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    Clinical & Coding Specifications

    Clinical Context

    A 72-year-old patient presents to an audiology clinic with a previously issued behind-the-ear hearing aid that has stopped amplifying sound on the left side after being dropped. The patient reports intermittent static, a cracked casing, and diminished battery life despite new batteries. An audiologist or hearing instrument specialist performs a focused assessment, including inspection, basic functional checks (battery and receiver output), and identification of damaged components. The workflow includes: initial intake and device history, physical inspection, ear canal check for wax or obstruction, basic electroacoustic verification (listening checks, battery/receiver checks), in-office minor repairs or modifications (e.g., tubing replacement, microphone/receiver replacement, shell/crack repair, reprogramming), and documentation of parts and labor. If repair exceeds in-office capability, the device is sent to a manufacturer-authorized repair center with documented return authorization. Billing uses V5014 for repair/modification of the hearing aid, with appropriate modifier(s) to indicate laterality, unusual service, or other payer-required information. Typical sites of service are audiology clinics, hearing aid dispensing offices, ENT outpatient clinics, or manufacturer service centers. Typical patients are older adults with conductive or sensorineural hearing device needs, though any age with a malfunctioning hearing aid may present for this service.

    Related CPT Codes

    CPT CodeDescriptionRelationship to This Procedure
    92557Comprehensive audiometry threshold evaluation and speech recognitionPerformed before repair to document baseline hearing status and to confirm function after repair when audiometric verification is needed.
    92601Diagnostic analysis of cochlear implant device, patient under 7 years of age (without programming)Related only if the service involves implantable auditory devices; typically separate specialty services.
    92590Hearing aid examination and selection (monitored live-voice)Conducted during the initial visit to determine device suitability and may precede repair of current devices.
    92626Evaluation of effectiveness of auditory rehabilitation program, first hourUsed in follow-up to assess functional benefit after repair or modification when formal outcome measurement is performed.
    99070Supplies and materials (e.g., batteries, tubing) provided by physician over and above those usually included with the office visitUsed to bill for non-covered supplies or replacement parts used in the repair when allowed by payer policy.

    Related Modifiers

    6 rows

    ModifierDescriptionWhen to Use
    50Modifier –50 (Bilateral Procedure) is appended to a CPT code when an identical procedure is performed on paired anatomical structures during the same operative session. The AMA states to add…- Use modifier -50 when the same CPT surgical, diagnostic, or radiology procedure is performed on paired anatomical structures (both sides of the body) during the same operative/session by the same…
    22Modifier –22 (Increased Procedural Services) is used when a reported procedure is substantially more extensive than normally required. The CPT Manual and CMS state it may be appended only when the…- When to use: Append modifier -22 to a procedural CPT code when the service performed is substantially more extensive than the usual service described by that code — i.e., the procedure required…
    52Modifier ‑52 (Reduced Services) indicates that a service or procedure was partially reduced or omitted at the provider’s discretion, allowing reporting of the basic procedure number with a qualifier…- Use modifier -52 when a physician or qualified health professional electively reduces or omits part of a procedure or service (for example, performing fewer required views or omitting a portion of…
    53Modifier 53 (Discontinued Procedure) signals that a surgical or diagnostic service was begun by the physician but terminated because of extenuating circumstances that threatened the patient’s…- Use modifier -53 when a physician/qualified healthcare professional has started a surgical or diagnostic procedure (e.g., anesthesia administered, incision or scope insertion) and then discontinues…
    62Modifier 62 indicates that two surgeons function as co‑surgeons, each performing distinct parts of the same primary surgical procedure. It is appended to the primary procedure code (and any…- Use modifier -62 when two surgeons act as co‑surgeons (both primary surgeons) on a single definitive primary procedure, each performing distinct parts of the same surgical procedure (append -62 to…
    78CPT modifier -78 indicates an unplanned, related return to the operating or procedure room by the same provider during the global postoperative period. It is appended when treatment for a…- Use modifier -78 when an unplanned, related complication during the original procedure’s global postoperative period requires the patient to return to a formal operating or procedure room and the…

    Related Provider Taxonomies

    8 rows

    Taxonomy Code
    207L00000X
    367A00000X
    2080S0012X
    207VB0002X
    364SR0400X
    2471V0106X
    2084P0805X
    170100000X

    Related Payer Policy Updates

    Specialty: Otorhinolaryngology (ENT)1 / 2

    10 rows

    PolicyPayerEffective Date
    Office-based Laryngeal ProceduresPremera Bluecross2026-10-06
    Injectable Dermal Fillers and Bulking Agents (for New Mexico Only)UnitedHealthcare2026-10-01
    Injectable Dermal Fillers and Bulking Agents (for Kentucky Only)UnitedHealthcare2026-10-01
    Hearing Aids and Devices Including Wearable, Bone-Anchored, and Semi-Implantable (for Indiana Only)UnitedHealthcare2026-10-01
    Otoacoustic Emissions Testing (for Oxford Only)UnitedHealthcare2026-10-01
    Injectable Dermal Fillers and Bulking AgentsUnitedHealthcare2026-10-01
    Injectable Dermal Fillers and Bulking AgentsUnitedHealthcare2026-10-01
    Sinus Surgeries and Interventions (for North Carolina Only)UnitedHealthcare2026-10-01
    Injectable Dermal Fillers and Bulking Agents (for Nebraska Only)UnitedHealthcare2026-10-01
    Injectable Dermal Fillers and Bulking Agents (for Kansas Only)UnitedHealthcare2026-10-01

    Related Codes

    HCPCS-V5008-HEARING-SCREENING

    HCPCS Level II V5008: Hearing screening

    HCPCS-V5010-HEARING-AID-ASSESSMENT

    HCPCS V5010: Assessment for Hearing Aid

    HCPCS-V5011-HEARING-AID-FITTING-ORIENTATION-CHECKING

    HCPCS V5011: Fitting, Orientation, and Checking of Hearing Aid

    HCPCS-V5020-CONFORMITY-EVALUATION

    HCPCS V5020: Conformity Evaluation

    HCPCS-V5030-MONAURAL-BODY-WORN-AIR-CONDUCTION-HEARING-AID

    HCPCS V5030: Hearing Aid, Monaural, Body-Worn, Air Conduction

    HCPCS-V5040-BODY-WORN-BONE-CONDUCTION-HEARING-AID-MONAURAL

    HCPCS V5040: Monaural Body-Worn Bone Conduction Hearing Aid

    HCPCS-V5050-HEARING-AID-MONAURAL-IN-THE-EAR

    HCPCS Level II V5050: Hearing aid, monaural, in the ear

    HCPCS-V5060-MONAURAL-BEHIND-THE-EAR-HEARING-AID

    HCPCS Level II V5060: Hearing Aid, Monaural, Behind-the-Ear

    HCPCS-V5070-GLASSES-AIR-CONDUCTION

    HCPCS Level II V5070: Glasses, Air Conduction

    HCPCS-V5080-GLASSES-BONE-CONDUCTION

    HCPCS Level II V5080: Glasses, Bone Conduction

    Showing 1–10 of 87

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    Frequently Asked Questions

    References

    1. 1.CPT® Codes and Descriptions. AAPC. Retrieved Aug 11, 2026.Maintains the CPT code set's official descriptions and guidelines, licensed from the American Medical Association, used as the definitional source for CPT codes on this page.
    2. 2.HCPCS Quarterly Update. Centers for Medicare & Medicaid Services (CMS). Retrieved Aug 11, 2026.CMS's quarterly release of HCPCS Level II codes and short/long descriptors, the source for HCPCS code definitions and update history.
    3. 3.ICD-10-CM Full Code List. Centers for Medicare & Medicaid Services (CMS). Retrieved Aug 11, 2026.CMS's complete ICD-10-CM diagnosis code list, used to cross-reference diagnosis codes associated with this procedure or service.
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