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    v1.0.28
    OpenPayerBilling CodesProcedures / Professional ServicesHCPCS hcpcs-g2062-established-patient-online-assessment-11-20-minutes
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    HCPCS G2062: Nonphysician Online Assessment for Established Patient, 11–20 min

    HCPCS Level II code G2062 describes a qualified nonphysician healthcare professional online assessment and management service for an established patient, covering cumulative virtual interactions over a seven-day period with total clinician time of 11–20 minutes; service type is an online assessment and management encounter and the typical site of service is virtual/telehealth (remote) care for established patients.

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    Clinical & Coding Specifications

    Clinical Context

    An established adult patient with a chronic condition (for example, hypertension, type 2 diabetes, or chronic low back pain) initiates an asynchronous, digital message to a qualified nonphysician health care professional (QNHP) via a secure patient portal requesting clinical assessment and advice. Over the following seven-day period the QNHP (such as a nurse practitioner or physician assistant) reviews the patient’s record, assesses lab results and recent vital signs, exchanges clarifying questions and responses with the patient, and documents clinical decision making. Total cumulative time spent by the QNHP on the patient’s assessment, education, and management during the seven-day interval totals between 11 and 20 minutes. No in-person visit occurs during this period. The service is billed as G2062 for an established patient. Typical workflow steps: initial patient message received; chart review and medication reconciliation; focused history and symptom follow-up via secure messaging; troubleshooting or triage (self-care advice, medication adjustment within protocols, or escalation to an in-person visit if needed); documentation of time spent and clinical decisions in the electronic health record; and submission of the G2062 claim with appropriate modifiers and taxonomy to the payor.

    Related CPT Codes

    CPT CodeDescriptionRelationship to This Procedure
    99421Online digital evaluation and management service, for an established patient, for up to 7 days, cumulative time during the 7 days; 5-10 minutesSimilar remote patient digital E/M service; may be billed by physicians for comparable asynchronous management of established patients when clinician type and payer rules permit.
    99422Online digital evaluation and management service, for an established patient, for up to 7 days, cumulative time during the 7 days; 11-20 minutesDirect physician-level CPT equivalent for a cumulative 11–20 minutes of online digital E/M; clinically parallels G2062 when a qualified nonphysician is not the billing practitioner.
    99423Online digital evaluation and management service, for an established patient, for up to 7 days, cumulative time during the 7 days; 21 or more minutesUsed when cumulative time exceeds the G2062 time range and more intensive asynchronous management is provided.
    99457Remote evaluation of recorded video and/or asynchronous store and forward evaluation; treatment management services, 20 minutes or more of clinical staff/physician/other qualified healthcare professional time in a calendar monthMay be used for ongoing remote monitoring programs that include time-based management activities beyond single-episode online assessments.
    99091Collection and interpretation of physiologic data digitally stored and/or transmitted by the patient; 30 minutesApplicable when data collection and interpretation (e.g., continuous glucose monitoring uploads) are a substantial part of remote management accompanying asynchronous assessments.

    Related Modifiers

    6 rows

    ModifierDescriptionWhen to Use
    22Modifier –22 (Increased Procedural Services) is used when a reported procedure is substantially more extensive than normally required. The CPT Manual and CMS state it may be appended only when the…- When to use: Append modifier -22 to a procedural CPT code when the service performed is substantially more extensive than the usual service described by that code — i.e., the procedure required…
    23Modifier -23 (Unusual Anesthesia) is used on anesthesia service CPT codes when a procedure that normally requires no anesthesia or only local anesthesia must be performed under general anesthesia…- Use modifier -23 only on anesthesia CPT codes (00100–01999) when a procedure that normally requires no anesthesia or only local anesthesia must be performed under general anesthesia because of…
    52Modifier ‑52 (Reduced Services) indicates that a service or procedure was partially reduced or omitted at the provider’s discretion, allowing reporting of the basic procedure number with a qualifier…- Use modifier -52 when a physician or qualified health professional electively reduces or omits part of a procedure or service (for example, performing fewer required views or omitting a portion of…
    53Modifier 53 (Discontinued Procedure) signals that a surgical or diagnostic service was begun by the physician but terminated because of extenuating circumstances that threatened the patient’s…- Use modifier -53 when a physician/qualified healthcare professional has started a surgical or diagnostic procedure (e.g., anesthesia administered, incision or scope insertion) and then discontinues…
    62Modifier 62 indicates that two surgeons function as co‑surgeons, each performing distinct parts of the same primary surgical procedure. It is appended to the primary procedure code (and any…- Use modifier -62 when two surgeons act as co‑surgeons (both primary surgeons) on a single definitive primary procedure, each performing distinct parts of the same surgical procedure (append -62 to…
    95Modifier 95 indicates that a service was provided via synchronous, real‑time audio‑video telehealth rather than in‑person. Per CMS, AAPC and professional associations, append modifier 95 to claim…- Use modifier 95 to indicate a service was furnished via synchronous, real‑time audiovisual telehealth (a live audio‑video conference between patient and provider) rather than in‑person. - Pair…

    Related Provider Taxonomies

    8 rows

    Taxonomy CodeSpecialtyNotes
    363L00000XNurse Practitioner(1) A registered nurse provider with a graduate degree in nursing prepared for advanced practice involving independent and interdependent decision mak…
    363A00000XPhysician AssistantA physician assistant is a person who has successfully completed an accredited education program for physician assistant, is licensed by the state and…
    207Q00000XFamily Medicine PhysicianFamily Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadt…
    207R00000XInternal Medicine PhysicianA physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults…
    208D00000XGeneral Practice PhysicianA physician who specializes in the general practice of diagnosing, treating, and managing patients with a variety of illnesses and conditions.
    2471N0900XNuclear Medicine Technology Radiologic TechnologistA radiologic technologist who specializes in nuclear medicine technology and is appropriately educated and trained, consistent with nationally recogni…
    246XS1301XSonography Specialist/Technologist CardiovascularA cardiovascular sonography technologist operates special equipment to create images and conduct tests of the cardiovascular system. They work with ph…
    373H00000XDay Training/Habilitation SpecialistIndividuals experienced or trained in working with developmentally disabled individuals who need assistance in acquiring and maintaining life skills t…

    Related Codes

    HCPCS-G9490-HOME-ASSESSMENT-NON-HOMEBOUND

    HCPCS G9490: Home Visit Patient Assessment for Non-Homebound Beneficiary

    HCPCS-G0008-INFLUENZA-VACCINE-ADMINISTRATION

    HCPCS G0008: Administration of Influenza Virus Vaccine

    HCPCS-G0009-PNEUMOCOCCAL-VACCINE-ADMINISTRATION

    HCPCS G0009: Administration of Pneumococcal Vaccine

    HCPCS-G0010-HEPATITIS-B-VACCINE-ADMINISTRATION

    HCPCS G0010: Administration of Hepatitis B Vaccine

    HCPCS-G0011-PREP-COUNSELING-HIV-RISK-REDUCTION-ADHERENCE

    HCPCS G0011: Individual PrEP Counseling, HIV Risk Assessment

    HCPCS-G0012-PRE-EXPOSURE-PROPHYLAXIS-INJECTION-HIV-PREVENTION

    HCPCS G0012: Injection of PrEP Drug for HIV Prevention

    HCPCS-G0013-PREP-INDIVIDUAL-COUNSELING-HIV-RISK-REDUCTION

    HCPCS G0013: Individual PrEP Counseling by Clinical Staff

    HCPCS-G0017-PSYCHOTHERAPY-CRISIS-FIRST-60-MINUTES-NON-OFFICE

    HCPCS G0017: Psychotherapy for Crisis, First 60 Minutes

    HCPCS-G0018-PSYCHOTHERAPY-CRISIS-ADDITIONAL-30-MINUTES-NON-OFFICE

    HCPCS G0018: Psychotherapy for Crisis, Additional 30 Minutes

    HCPCS-G0019-COMMUNITY-HEALTH-INTEGRATION-SDOH-CARE-COORDINATION

    HCPCS G0019: Community Health Integration, Person-Centered Assessment

    Showing 1–10 of 1996

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    Frequently Asked Questions

    References

    1. 1.CPT® Codes and Descriptions. AAPC. Retrieved Aug 11, 2026.Maintains the CPT code set's official descriptions and guidelines, licensed from the American Medical Association, used as the definitional source for CPT codes on this page.
    2. 2.HCPCS Quarterly Update. Centers for Medicare & Medicaid Services (CMS). Retrieved Aug 11, 2026.CMS's quarterly release of HCPCS Level II codes and short/long descriptors, the source for HCPCS code definitions and update history.
    3. 3.ICD-10-CM Full Code List. Centers for Medicare & Medicaid Services (CMS). Retrieved Aug 11, 2026.CMS's complete ICD-10-CM diagnosis code list, used to cross-reference diagnosis codes associated with this procedure or service.
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