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    v1.0.30
    OpenPayerBilling CodesPrincipal Care Management ServicesCPT cpt-99426-complex-chronic-care-management-30-minutes
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    CPT 99426: Complex Chronic Care Management, Clinical Staff 30 Minutes

    Medicare pays $70 on average nationally for this procedure.

    CPT code 99426 describes clinical staff–delivered care plan management for patients with a complex chronic condition expected to last three months and placing the patient at significant risk of hospitalization, acute exacerbation, decompensation, functional decline, or death; the code covers the first 30 minutes of clinical staff time per calendar month, typically provided as care coordination/complex chronic care management in outpatient clinics, primary care practices, or other ambulatory care settings under the direction of a physician or other qualified healthcare professional.

    For related coverage guidance, see recent payer policy updates: Automated Ambulatory Blood Pressure Monitoring for Diagnosis of Hypertension in Patients with Elevated Office Blood Pressure, Cardiology - Ivabradine, Cardiac Computed Tomography (CCT)/Coronary Computed Tomographic Angiography (CCTA).

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    Clinical & Coding Specifications

    Clinical Context

    A 72-year-old patient with advanced chronic heart failure (New York Heart Association class III), chronic kidney disease stage 3, and type 2 diabetes is enrolled in a complex chronic condition management program. The patient is at significant risk of hospitalization from volume overload, acute kidney injury, or glycemic decompensation. A primary care physician directs clinical staff (RN care manager and licensed practical nurse) to perform monthly care plan management activities. During the first calendar month of enrollment, the RN spends 30 minutes of directed time coordinating the care plan: reviewing hospital discharge summaries, reconciling medications, documenting symptom trends, arranging home health visits, educating the patient/caregiver on self-monitoring, and scheduling telehealth follow-up with the physician.

    The clinical workflow begins with the physician documenting the diagnosis and directing clinical staff to provide management under a defined care plan. Clinical staff perform tasks such as chart review, patient outreach by telephone or secure messaging, medication reconciliation, assessment of adherence and barriers, care coordination with specialists and community services, and documentation of time and activities in the medical record. The staff escalate any identified clinical changes to the supervising physician or other qualified healthcare professional. Billing for the first 30 minutes of clinical staff time for the month is submitted using 99426 under the supervising provider’s NPI and appropriate facility/site of service designation (commonly outpatient clinic, home health coordination, or telehealth-enabled care management).

    Related CPT Codes

    CPT CodeDescriptionRelationship to This Procedure
    99426Clinical staff time, directed by a physician or other qualified health care professional, for patients with a complex chronic condition; first 30 minutes of clinical staff time per calendar monthPrimary code described; used for first 30 minutes of clinical staff CCM time per month.
    99427Clinical staff time, directed by a physician or other qualified health care professional, for patients with a complex chronic condition; each additional 30 minutes per calendar monthUsed when clinical staff time exceeds the initial 30 minutes in the same calendar month to capture additional directed CCM time.
    99490Chronic care management services, at least 20 minutes of clinical staff time directed by a physician or other qualified health care professional, per calendar month, for patients with two or more chronic conditionsAlternative monthly chronic care service for patients who meet non-complex CCM criteria; may be used in different care pathways.
    99487Complex chronic care management services, with moderate or high complexity medical decision making, 60 minutes of clinical staff time directed by a physician or other qualified health care professional, per calendar monthUsed for higher complexity CCM when billing directly for time-based complex CCM by the supervising provider.
    G2064Chronic care management with psychiatric collaborative care management, per month (note: HCPCS/G-code usage varies)

    Related Modifiers

    8 rows

    ModifierDescriptionWhen to Use
    25CPT modifier 25 indicates that on the same day as another procedure or service, the same physician or other qualified health care professional provided a significant, separately identifiable…- When to apply: Use modifier 25 only on an E/M code to indicate the same provider delivered a significant, separately identifiable E/M service on the same day as another procedure or service — i.e.,…
    59Modifier 59 indicates a distinct procedural service when two procedures that are not normally billed together are clinically and procedurally separate. The CPT definition (as reiterated by CMS)…- Use modifier -59 to report a distinct procedural service when documentation supports that the procedure reported is not normally billed together with another service on the same day because of a…
    52Modifier ‑52 (Reduced Services) indicates that a service or procedure was partially reduced or omitted at the provider’s discretion, allowing reporting of the basic procedure number with a qualifier…- Use modifier -52 when a physician or qualified health professional electively reduces or omits part of a procedure or service (for example, performing fewer required views or omitting a portion of…
    53Modifier 53 (Discontinued Procedure) signals that a surgical or diagnostic service was begun by the physician but terminated because of extenuating circumstances that threatened the patient’s…- Use modifier -53 when a physician/qualified healthcare professional has started a surgical or diagnostic procedure (e.g., anesthesia administered, incision or scope insertion) and then discontinues…
    62Modifier 62 indicates that two surgeons function as co‑surgeons, each performing distinct parts of the same primary surgical procedure. It is appended to the primary procedure code (and any…- Use modifier -62 when two surgeons act as co‑surgeons (both primary surgeons) on a single definitive primary procedure, each performing distinct parts of the same surgical procedure (append -62 to…
    78CPT modifier -78 indicates an unplanned, related return to the operating or procedure room by the same provider during the global postoperative period. It is appended when treatment for a…- Use modifier -78 when an unplanned, related complication during the original procedure’s global postoperative period requires the patient to return to a formal operating or procedure room and the…
    80CPT® Modifier 80 (Assistant Surgeon) is appended to a surgical CPT code when a physician (MD or DO) provides full, continuous assistance throughout the operative procedure. It is intended only for…- Use CPT Modifier -80 when a physician (MD or DO) serves as an assistant surgeon and provides full, continuous assistance throughout the entire operative procedure; append -80 to the surgical CPT…
    95Modifier 95 indicates that a service was provided via synchronous, real‑time audio‑video telehealth rather than in‑person. Per CMS, AAPC and professional associations, append modifier 95 to claim…- Use modifier 95 to indicate a service was furnished via synchronous, real‑time audiovisual telehealth (a live audio‑video conference between patient and provider) rather than in‑person. - Pair…

    Related Provider Taxonomies

    8 rows

    Taxonomy Code
    208000000X
    207Q00000X
    207R00000X
    163W00000X
    363A00000X
    332000000X
    163WW0000X
    2251E1200X

    Related Payer Policy Updates

    Specialty: Cardiology1 / 3

    10 rows

    PolicyPayerEffective Date
    Automated Ambulatory Blood Pressure Monitoring for Diagnosis of Hypertension in Patients with Elevated Office Blood PressureBluecross Idaho2026-11-01
    Cardiology - IvabradineCigna2026-10-15
    Cardiac Computed Tomography (CCT)/Coronary Computed Tomographic Angiography (CCTA)univerahealthcare2026-10-15
    Percutaneous Ventricular Assist DeviceUnitedHealthcare2026-10-01
    Cardiovascular Disease Risk AssessmentOscar Health2026-10-01
    Biomarkers for Myocardial Infarction and Chronic Heart FailureOscar Health2026-10-01
    Multiple Procedure Payment Reduction for Diagnostic Cardiovascular ProceduresBlue Cross Blue Shield - Maine2026-10-01
    Left Atrial Appendage Closure Devicesexcellus_health_plan_inc2026-09-17
    Left Atrial Appendage Closure Devicesuniverahealthcare2026-09-17
    Cardiac Omnibus CodesCigna2026-09-15

    Related Codes

    CPT-99424-COMPLEX-CHRONIC-CONDITION-CARE-MANAGEMENT-30MIN

    CPT 99424: Complex Chronic Care Management, First 30 Minutes

    CPT-99425-CHRONIC-CARE-MANAGEMENT-ADDITIONAL-30-MIN

    CPT 99425: Complex Chronic Care Management, Additional 30 Minutes

    Frequently Asked Questions

    References

    1. 1.CPT® Codes and Descriptions. AAPC. Retrieved Aug 11, 2026.Maintains the CPT code set's official descriptions and guidelines, licensed from the American Medical Association, used as the definitional source for CPT codes on this page.
    2. 2.HCPCS Quarterly Update. Centers for Medicare & Medicaid Services (CMS). Retrieved Aug 11, 2026.CMS's quarterly release of HCPCS Level II codes and short/long descriptors, the source for HCPCS code definitions and update history.
    3. 3.ICD-10-CM Full Code List. Centers for Medicare & Medicaid Services (CMS). Retrieved Aug 11, 2026.CMS's complete ICD-10-CM diagnosis code list, used to cross-reference diagnosis codes associated with this procedure or service.
    Published by

    Trek Health powers OpenPayer with a leading commercial payer intelligence platform, seamlessly converting fragmented payer data into actionable insights for provider organizations.

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    May be used in workflows integrating behavioral health collaborative care with medical CCM where payers recognize the code.