Applies to all UnitedHealthcare Commercial and Individual Exchange products, network and non-network physicians and Other QHPs, and laboratories (independent, reference, referring).
A valid Federal CLIA Certificate Identification number is required for reimbursement of clinical laboratory services reported on a CMS-1500 Health Insurance Claim Form or its electronic equivalent.
Only one laboratory service is reimbursable when Duplicate Laboratory Services are submitted from the Same Group Physician or Other QHP unless an appropriate repeat modifier is appended.
Exceptions for repeat services by same group
Separate consideration will be given to repeat procedures performed the same day by the Same Group when reported with modifier 91 (appropriate when repeated tests are performed at different intervals or by a different individual in the same group with the same TIN).
Modifier 59 or the -X {EPSU} modifiers (XE, XP, XS, XU) may be used to indicate distinct services such as different species/strains or specimens from distinctly separate anatomic sites; CPT guidance discourages use of 59 when a more descriptive modifier is available and CMS notes X{EPSU} are more selective versions of 59.
Only one laboratory provider is reimbursable when multiple providers submit duplicate services for the same member on the same day; a pathologist will be reimbursed over a treating physician unless an appropriate modifier (59/XE/XP/XS/XU/91) distinguishes the treating physician's service.
Manual and automated laboratory services submitted with facility POS codes 19, 21, 22, 23, 26, 34, 51, 52, 55, 56, 57, or 61 are not reimbursable to independent/reference/non-reference providers and are reimbursable to the facility, with limited exceptions for specialized tests when the facility cannot perform them.
Date of service for laboratory claims is the specimen collection date (if collection spans more than two calendar days, DOS is the date collection ended); specific exceptions apply for certain ADLT and molecular pathology tests as noted in policy.
Laboratory tests will be considered for reimbursement when CMS documentation requirements are met: the medical record must include a signed order from the physician or Other QHP or document a clear intent to order (electronic requisition acceptable).
Appropriate modifier use: modifier 90 identifies Reference (Outside) Laboratories and is eligible for reimbursement when appended by Reference Laboratories; non-reference physicians appending 90 are not eligible. Modifiers 91, 59, XE, XP, XS, or XU are acceptable to indicate repeat or distinct services; modifiers 76 and 77 are inappropriate for repeat laboratory services.
When both purchaser (facility) and supplier (independent/reference) bill duplicate services, only the facility lab may be reimbursed except as allowed under exceptions; CMS NPFS PC/TC indicators are used to identify services not reimbursable to independent/reference providers in a facility setting.