Prior authorization is required for the following service categories and specific items. Where a phone number or special submission workflow is listed, follow that process to request authorization.
Transplants: Prior authorization required. For transplant and CAR T-Cell therapy services including Abecma (idecaptagene vicleucel), Breyanzi (lisocabtagene maraleucel), Kymriah (tisagenlecleucel), Tecartus (brexucabtagene autoleucel) and Yescarta (axicabtagene ciloleucel), please call the UnitedHealthcare Community and State Transplant Case Management team at 888-936-7246 or use the notification number on the back of the member's health plan ID card.
Spinal surgery: Prior authorization required for spinal surgery procedures. Examples of CPT codes that require prior authorization include 22100, 22101, 22102, 22110, 22112, 22114, 22206, 22207.
Stimulators (implantable neurostimulators and bone growth stimulators): Prior authorization required. Bone growth stimulator coding example: E0760. Neurostimulator implantation requires prior authorization.
Ventricular assist devices (VAD): Prior authorization required. For VAD services, call the notification number on the back of the member's health plan ID card and fax the form provided by the nurse to the Optum VAD Case Management team at 855-282-8929. Example CPT/HCPCS codes: 33927, 33976, 33983, 33928, 33979, Q0507, 33929, 33981, Q0508, 33975, 33982, Q0509.
Vein procedures (removal/ablation of saphenous trunks and named branches for venous disease/varicose veins): Prior authorization required. Example CPT/HCPCS codes: 36473, 37718, 37780, 36475, 37722, 36478, 37765, 37700, 37766.
Sleep apnea procedures: Prior authorization required. Example CPT/HCPCS codes: 21685, 41599, 42145.
Site of service (outpatient hospital): Prior authorization is required only when requesting service in an outpatient hospital setting. Prior authorization is not required if performed at a participating Ambulatory Surgery Center (ASC). Examples of procedures that may require SOS prior authorization when performed in an outpatient hospital include certain cataract, colonoscopy and other surgical codes (e.g., 66821, 66988, 45378, 45380, 45384, 45385).
Out-of-network services: Prior authorization required for referrals to non-contracted providers.
Private duty nursing: Prior authorization required. Example CPT/HCPCS codes: T1000, T1001.
Prostate procedures: Prior authorization required. Example CPT/HCPCS codes: 37243, 52441, 52442, 53850, 53852, 55873, 55874.
Radiation therapy: Prior authorization required for radiation therapy services. Examples and modalities requiring prior authorization include Image-Guided Radiation Therapy (IGRT — 77014), Intensity-Modulated Radiation Therapy (IMRT — 77385, 77386), and Proton Beam Therapy. For implantable beta-emitting microspheres for malignant tumors, CPT 79445 requires prior authorization. Submit online via the UnitedHealthcare Provider Portal Prior Authorization and Notification tool or call 866-889-8054.
Radiology (advanced outpatient imaging): Prior authorization/notification required for certain advanced outpatient imaging procedures (select CT, MRI, MRA, PET scans, nuclear medicine and nuclear cardiology). Care providers ordering advanced outpatient imaging must provide notification prior to scheduling. Submit requests via the UnitedHealthcare Provider Portal Prior Authorization and Notification tool or call 866-889-8054.
Home health care: Prior authorization is required only in outpatient settings, including the member's home. Example HCPCS codes: G0151, G0299, G0152, G0300, G0153, G0156.
Genetic and molecular testing (including BRCA): Prior authorization required. Notification/prior authorization required for BRCA testing before DNA sequencing is performed; the ordering provider must notify the laboratory and the lab will notify the plan. Example codes: 81522, 87505, 0007M, 81546, 87506, 0018U, 81595, 87507, 0022U, 81599, 0006M, 0023U.
Durable medical equipment (DME): Prior authorization required regardless of billed amount for many DME items. Certain incontinence supplies are a benefit only when provided through Edgepark Medical Supplies (call 844-564-1008 to request). Examples of HCPCS codes that may require authorization or special routing include E1239, E2310, E2311, K0812, K0830–K0854, K0886, K0890, K0891 (note: prior authorization for K0886/K0890/K0891 is required only for retail purchase or cumulative rental cost > $500).
Enteral services / in-home nutritional therapy: Prior authorization required. Example HCPCS codes: B4034, B4035, B4036, B4100, B4102, B4103, B4104, B4150, B4152, B4153, B4155, B4159, B4160.
Cochlear and other auditory implants: Prior authorization required. Example CPT/HCPCS codes: 69710, 69714, 69930.
Chemotherapy and injectable cancer drugs: Prior authorization required for inpatient chemotherapy services; injectable outpatient chemotherapy drugs administered for a cancer diagnosis require prior authorization (includes J9000–J9999, leucovorin J0640, levoleucovorin J0641/J0642, Lupron Depot J1950, leuprolide J1952, Q-codes, and miscellaneous HCPCS-billed agents). For outpatient injectable chemotherapy prior auth and supportive care drugs, submit via the Provider Portal Prior Authorization and Notification tool or call 888-397-8129.
Cancer supportive care injectables (colony-stimulating factors, erythropoiesis-stimulating agents, bone-modifying agents): Prior authorization required when administered in an outpatient setting for a cancer diagnosis. Examples (selected J/Q codes): J1449 (eflapegrastim), J1442 (filgrastim), Q5110 (filgrastim-aafi), Q5125, J2506 (pegfilgrastim), Q5122, Q5120, Q5111, Q5108, J1447, J2820 (sargramostim), J1448 (trilaciclib). Note: Codes J1442, J1447, J2506, Q5101, Q5108, Q5110, Q5111, Q5120, Q5122 and Q5125 require prior authorization for non-oncology diagnoses as well (see Cancer supportive care section).
Injectable medications: Many specific injectable medications require prior authorization. Providers should refer to the policy listing for the applicable HCPCS/J-codes and submit prior authorization requests via the UnitedHealthcare Provider Portal Prior Authorization and Notification tool or by calling 888-397-8129. Examples of drugs on the prior authorization list include Actemra (J3262), Acthar (J0801), Adakveo (J0791), Aduhelm (J0172), Aldurazyme (J1931), Amondys 45 (J1426), Amvuttra (J0225), Avsola (Q5121), Benlysta (J0490), Berinert (J0597), botulinum toxins (J0585–J0588), Brineura (J0567), Briumvi (J2329), Cerezyme (J1786), Cimzia (J0717), and many others.
Orthotics and prosthetics: Prior authorization required when rental cost exceeds specified thresholds (e.g., rental cost > $500) or per item as listed. Example HCPCS codes: L0710, L0810, L0859, L1000, L1200, L1300, L1310, L1680, L1685, L1720, L1730, L1755, L1832, L1834, L1840, L1844, L1845, L1846.
Cosmetic and reconstructive procedures: Prior authorization required for specified cosmetic and reconstructive procedures. Examples of CPT codes that may require prior auth include 11960, 14020, 13101, 42440.
Bariatric surgery and obesity-related services: Prior authorization required. Examples of procedure codes that may require prior authorization include 43644, 43645, 43659, 43770, 43775, 43842, 43845, 43846, 43847, 43848, 43860.
Abortion/pregnancy termination procedures: Prior authorization required. Examples of CPT codes referenced include 59840–59857 (specific codes vary by procedure).