Covered services that require prior authorization for UnitedHealthcare Community Plan (Pennsylvania CHIP). Providers must request prior authorization via the Prior Authorization and Notification tool on the UnitedHealthcare Provider Portal (UHCprovider.com) or call the numbers listed below where noted. Prior authorization is not required for emergency or urgent care.
all criteria must be met:
1. Prior authorization is required for the following categories and specific services/codes:
- Cardiology outpatient and office-based diagnostic catheterizations, electrophysiology implants, and stress echocardiograms (see Cardiology prior-authorization resources at UHCprovider.com/PAcommunityplan). Codes range in the 397–8129 series; call 866-889-8054 for prior authorization.
- Chemotherapy: injectable chemotherapy drugs administered in outpatient settings (J9000-J9999 range), including specified agents such as Leucovorin (J0640/J0641/J0642) and Lupron Depot (J1950).
- Cancer supportive care injectable colony-stimulating factors and related agents (examples: J1449 Rolvedon, J1442 Neupogen/filgrastim, Q5110 Nivestym, Q5125 Releuko, J2506 Neulasta/pegfilgrastim and biosimilars, J2820 Sargramostim, J1448 Trilaciclib, J0897 Denosumab, J0885 ESAs).
- Injectable medications: specified high-cost/managed injectables require prior authorization (examples include J0217 Lamzede, J1306 Leqvio, J2778 Lucentis, J1950 Lupron Depot, J1300 Soliris, J0897 Prolia, J2507 Krystexxa, J1745 Renflexis, Q5104 Q5106 biosimilars, J2326 Spinraza, J3358 Stelara, and many others listed under Injectable medications — contact portal or clinical review).
- Transplants and CAR T‑cell therapy: prior authorization required; providers must call the UnitedHealthcare Community and State Transplant Case Management Team at 888-936-7246 (see transplant/CAR T guidance for codes including 0537T–0540T, Q2041–Q2056, C9400, J3490/J3590 as applicable).
- Implantable devices and stimulators: prior authorization required for implantation procedures and device codes (examples: stimulators CPT 64553, 64555, 64568, 64570, 64590 and device HCPCS L8680–L8688; bone growth stimulators E0747–E0749).
- Ventricular assist devices (VAD): prior authorization required; contact the notification number on the member ID card and follow Optum VAD instructions. Relevant CPT codes: 33927, 33928, 33929, 33975–33982.
- Advanced radiology/imaging: certain outpatient CT, MRI, MRA, PET, nuclear medicine and nuclear cardiology procedures require prior authorization; contact 866-889-8054 or use the provider portal and refer to Radiology Prior resources.
- Proton beam therapy: prior authorization required (CPT codes 77520, 77522, 77523, 77525).
- Joint replacement, spinal surgery, orthognathic surgery, FESS, sleep apnea surgeries, and other specified surgical categories require prior authorization (see specific CPT lists and specialty resources).
- Enteral services and in-home nutritional therapy: prior authorization required for supplies and services (examples: B4034–B4036, B4100–B4149, B4150–B4161, B9002, B9998).
- Durable medical equipment (DME), orthotics and prosthetics: prior authorization required for listed codes with retail purchase or cumulative rental cost over $500 (examples include A9279, A9280, A9900, E0194, E0265–E0277, E0300, E0328–E0329, E0445, E0457, E0465–E0471; orthotics/prosthetics L0112, L0170, L0456, L0462, L0464, L0480–L0484, L0486, L0624, L0629, L0631–L0637, L8040–L8047, L8499, L8609, L8610, L8612, L8631, L8659).
- Wound vacuum therapy: prior authorization required (example HCPCS E2402).
2. Special instructions and contacts:
- Submit prior authorization requests online via the Prior Authorization and Notification tool on the UnitedHealthcare Provider Portal at UHCprovider.com (select Prior Authorization and Notification on the dashboard).
- Phone numbers where provided in the categories: general PA tool and clinical lines (e.g., 866-889-8054 for radiology/cardiology/advanced imaging and prior auth help; 800-600-9007 for Community Plan general PA support; transplant case management 888-936-7246).
- For Ventricular Assist Devices, follow the notification number on the member's ID card and fax the form provided by the nurse to Optum VAD per instructions.
3. Code- and service-level detail:
- Many categories list specific CPT/HCPCS ranges and individual codes that require prior authorization (examples above). Providers must consult the online Prior Authorization and Notification Resources pages for full, up-to-date code lists (Cardiology Prior, Radiology Prior, Injectable medications list, Transplant/CAR T guidance, etc.).
- Prior authorization is not required for emergency or urgent care.
- Some codes (e.g., unclassified codes C9399, J3490, J3590) may require prior authorization when used for specific gene or cellular therapies per the transplant/gene therapy guidance.
- DME and orthotics/prosthetics prior authorization thresholds apply only to listed codes when retail or cumulative rental cost exceeds $500.
Operational note: Use the provider portal first for submission; when in doubt about whether a specific code requires prior authorization, confirm via the portal resource pages or call the listed prior authorization phone lines.