This section lists services, procedures, and codes that require prior authorization or notification for UnitedHealthcare Community Plan (effective 2026-02-01). It consolidates prior-authorization requirements, routing instructions, and examples of CPT/HCPCS codes. Providers should submit requests via the Prior Authorization and Notification tool on the UnitedHealthcare Provider Portal (UHCprovider.com) or by phone/fax where noted.
General prior authorization routing: Submit requests online using the Prior Authorization and Notification tool on the UnitedHealthcare Provider Portal (UHCprovider.com) after signing in with a One Healthcare ID. If needed, call 888-702-2202 or fax 866-968-7582 for general PA requests. Radiology PA requests: call 866-889-8054. Transplants and CAR T-cell therapies: call UnitedHealthcare Community and State Transplant Case Management Team at 888-936-7246.
Prior authorization applies to a broad list of services (examples): Abortion (codes: 59840, 59841, 59850, 59851, 59852, 59855, 59856, 59857); Bariatric surgery (43644, 43645, 43659, 43770, 43775, 43842, 43845, 43846, 43847, 43860); Behavioral health services — call the number on the back of the member's ID for specific PA codes.
Injectable medications and chemotherapy: Prior authorization is required for many injectable specialty and oncology drugs administered outpatient. Examples include therapeutic radiopharmaceuticals and chemotherapy injectables (HCPCS J9000-J9999; Leucovorin J0640; Lupron Depot J1950; Q-codes). See Injectable medications list (J and Q codes) for many specific agents — examples: filgrastim/pegfilgrastim family (J1442, J1447, J1448, J2506, Q5101, Q5108, Q5110, Q5111, Q5120, Q5122, Q5125), Denosumab (J0897), many biologics and clotting factors (J7170, J7199, J7187, etc.). For unclassified codes (C9399, J3490, J3590) and miscellaneous HCPCS billed drugs, PA is required.
Cancer supportive care: Colony-stimulating factors and bone-modifying agents require PA, including when used for non-oncology diagnoses in some cases (see specific code list).
Genetic and molecular testing: Prior authorization/notification is required for a wide range of molecular and genetic CPT codes (examples across 81163, 81164, 81228–81229, 81277, 81400–81417, 81431–81479, 81518–81522, 87505–87507, many 00xxU/01xxU–04xxU codes, and numerous 02xxU–04xxU series). The ordering provider must include the performing laboratory and test name to complete authorization.
Durable medical equipment, orthotics and prosthetics: PA required only for codes with a retail purchase or cumulative rental cost > $500. Examples: DME A9279, A9280, A9900; HCPCS E0194, E0265–E0277, E0300; orthotics/prosthetics L0112, L0170, L0456, L0462, L0464, L0480–L0486, L0624, L0629, L0631–L0632, L8609–L8631, L8659.
Home health and hospice: Home health prior authorization required in outpatient settings for codes such as G0156, G0162, G0299, G0300, G0493–G0496, S9122–S9124, S9474. Hospice prior authorization required (example code T2045).
Inpatient notifications/authorizations: Notification required for inpatient admissions; prior authorization and notification of admission date required for post-acute inpatient services and certain facilities. Specific procedures (e.g., VAD) require contacting the notification number on the member's ID and faxing forms to specialty teams as instructed (Optum VAD team fax 855-282-8929).
Radiology: Prior authorization required for certain advanced outpatient imaging procedures (certain CT, MRI, MRA, PET scans, nuclear medicine/nuclear cardiology). Ordering providers must provide notification prior to scheduling. Call 866-889-8054 or use the Provider Portal for radiology PA. See Radiology Prior Authorization lists for CPT codes.
Procedures and surgeries: Prior authorization required for many surgical procedures including joint replacement and major orthopedics (example CPT ranges listed in Radiology/Procedures sections), hysterectomy (58150, 58152, 58180, 58260, 58262, 58263, 58267, 58270, 58290–58292, 58542–58544, 58550, 58552–58573, 58570–58571), rhinoplasty/septoplasty (30400–30462 series), sinuplasty (31295–31298).
Transplants and CAR T-cell therapy: Prior authorization required — call 888-936-7246 or the notification number on the back of the member's ID card.
Site-of-service: Prior authorization for services in an outpatient hospital setting is required for select codes.
Operational notes: For many genetic/molecular tests, the authorization process requires the laboratory name and specific test identifier; some tests require pre-sequencing BRCA notification. For certain specialty services (VAD, transplant, CAR T), providers must call designated specialty teams and follow fax/form instructions.