UCare Prior Auth and Notification Policy Update | OpenPayer
CurrentUCarePolicy N/A
Authorization and Notification Requirements
Defines UCare prior authorization and notification requirements for a range of inpatient, outpatient, procedural, durable medical equipment, behavioral health, and cosmetic services for listed Minnesota plans and affected providers.
Policy Summary
PayerUCare
PolicyAuthorization and Notification Requirements
Policy CodePolicy N/A
Change TypeNo material changes
Effective DateJanuary 1, 2026
Next Review DateN/A
Key ActionObtain prior authorization before delivering or dispensing any listed service or DME items that require authorization to avoid claim denial.
Action requiredObtain prior authorization before delivery/dispensing of DME items when billed charges for E1399 exceed $1,500
Rental authorization months — all months must be authorized
RequirementAll months of a wheelchair rental must be authorized (authorization required prior to delivery/dispensing)
Applicable codesPower wheelchair rental K-codes (K0800–K0891 series as listed)
Action requiredObtain authorization that specifies all rental months before providing rental equipment
Repair or replacement of rental equipment — provider responsibility
Operational responsibilityRepair or replacement of rental equipment is the DME provider's responsibility
UCare rightsUCare reserves the right to determine rental versus purchase for wheelchair items
Authorization impactFailure to obtain prior authorization for items that require authorization may result in denied claims
Prior authorization, notification, and provider responsibilities
Denial Risk
Prior Authorization Required — Denial Risk
Prior authorization is required prior to many procedures and services listed in this section. Failing to obtain required prior authorization in advance may result in a denied claim. Allow up to seven calendar days for a non-urgent authorization decision. All services remain subject to member eligibility and benefit coverage.
Providers may request the criteria used for a medical necessity determination on UCare's Authorization page
Not all plans offer out-of-network benefits; contact UCare Provider Assistance Center at 612-676-3300 or 1-888-531-1493 for eligibility, benefits, and network questions
Some services have visit, session, unit, or day thresholds. Prior authorization is required when those thresholds are exceeded. Examples below indicate common thresholds; always verify with the specific service entry for exact limits.
Physical Therapy — prior authorization required after 14 visits per calendar year
Occupational Therapy — prior authorization required after 24 visits per calendar year
Psychotherapy (Individual) — threshold limit of 52 visits per year; prior authorization required for additional visits
Psychotherapy (Group) — threshold limit of 52 visits per year; prior authorization required for additional visits
Partial Hospitalization Program — treatment exceeding 21 calendar days following admission requires authorization
Adult Residential Crisis Stabilization Services — treatment exceeding 10 days in a calendar month requires authorization
H0034 (rehabilitation units) — authorization required for more than 26 hours / 104 units per calendar year
90882 (psychotherapy) — authorization required for more than 72 sessions per calendar year
SUD Outpatient Treatment — treatment exceeding six hours per day or thirty hours per week requires prior authorization (hours calculated in a rolling seven-day span)
Substance Use Disorder Outpatient Treatment authorizations can be given for up to a 28-day time span
Prior Authorization
Prior Authorization Required — Service Examples
UCare requires prior authorization prior to delivery, purchase, or performance of many high-cost or specialized services. This includes, but is not limited to, DME items that require authorization (E1399 when billed charges exceed $1,500), power-operated vehicles and power wheelchairs (purchase and rental), artificial disc replacement, bariatric surgery, cranial nerve stimulation, spinal cord stimulation (trial and permanent placement), proton beam therapy, TMS, transplant evaluation and listing, orthognathic surgery, and EIDBI services.
Durable Medical Equipment (DME) — prior authorization required prior to delivery or dispensing of items that require authorization; miscellaneous code E1399 requires authorization if billed charges exceed $1,500
Wheelchair purchase/rental — prior authorization required prior to purchase for K0005–K0007, E1161, all power-operated vehicles and power wheelchairs; prior authorization required prior to delivery/dispensing for rental months and delivery
Artificial Disc Replacement (CPT 22856, 22857, 22858) — prior authorization required prior to service
Bariatric Surgery (CPT 43644, 43645, 43770, 43773, 43775, 43842, 43845–43848) — prior authorization required prior to service
Cranial Nerve Stimulation (CPT 64553, 64568, 64569, 64582) — prior authorization required prior to service; route requests involving mental health diagnoses to the Mental Health and Substance Use Disorders fax line
Spinal Cord Stimulation (CPT 63650, 63655, 63663, 63664, 63685) — prior authorization required prior to trial and permanent placement
Documentation Required
Inpatient Notification, Concurrent Review, and Documentation
For inpatient and facility-based admissions where notification or concurrent review is required, providers should follow the stated notification timelines and submit required documentation (for example, discharge summaries). Failure to notify or obtain authorization when required may lead to claim denial.
Acute Inpatient Hospitalization (medical, mental health, SUD) — concurrent review required when applicable; discharge summary required upon discharge; notification within 24 hours if not enrolled in UCare EAS
Neonatal Intensive Care Unit (NICU) — authorization required for Levels II–IV; notification within 24 hours of admission; concurrent review required for additional days; discharge summary required upon discharge
Long-Term Acute Care (LTAC) — discharge summary required upon discharge; concurrent review for additional days
Psychiatric Residential Treatment Facilities (PRTF) — prior authorization required prior to admission; concurrent review required for additional days; discharge summary required to be sent
Note
Clinical Criteria and Documentation Expectations
UCare applies InterQual and Minnesota Health Care Programs Provider Manual criteria where applicable to determine medical necessity for many services and DME. Providers should be prepared to submit clinical documentation that supports the requested service according to the referenced criteria.
DME and wheelchairs — InterQual DME criteria and Minnesota Health Care Programs Provider Manual criteria will be applied
Rehabilitation services (PT/OT/SLP) — InterQual LOC Rehabilitation subsets will be used based on procedure code
Behavioral health services (TMS, VNS, SUD) — InterQual BH criteria or ASAM criteria will be applied as specified
Key definitions
Prior authorization — definition and scope
DefinitionPrior authorization: An approval by an approval authority prior to delivery of a specific service or treatment; requires clinical review to determine medical necessity.
ScopeApplies to services and items listed in this policy that explicitly require prior authorization prior to delivery or admission.
Approval authorityUCare or an organization delegated by UCare has authority to approve or deny prior authorization requests.
Notification — definition and timing expectations
DefinitionNotification: The process of informing UCare, or delegates of UCare, of a specific medical treatment or service prior to, or within a specified time period after, the start of the treatment or service.
Timing expectationExamples include notification within 24 hours of admission for NICU and transplant procedures where specified
PurposeAllows UCare to perform appropriate concurrent review and care coordination as required by the policy
Approval authority — definition (UCare or delegated organization)
DefinitionApproval authority: UCare, or an organization delegated by UCare, with authority to approve or deny prior authorization requests.
RolePerforms clinical review and determines whether medical necessity criteria are met for requested services or items.
ImplicationProviders must submit requests to the approval authority identified by UCare or its delegates to avoid denial risk
Background and scope references
This policy references external clinical criteria sources when determining medical necessity. Specifically, UCare will apply InterQual Care Plan criteria for Durable Medical Equipment and related procedures, and where applicable will consult the Minnesota Health Care Programs Provider Manual to select the appropriate coverage subset for a requested wheelchair item.
Proton Beam Therapy (CPT 77520, 77522, 77523, 77525) — prior authorization required prior to service
Transcranial Magnetic Stimulation (CPT 90867, 90868, 90869) — prior authorization required prior to service
Transplant — prior authorization required prior to evaluation and listing; notification required within 24 hours of admission for transplant procedures
Early Intensive Developmental and Behavioral Intervention (EIDBI) — prior authorization required prior to service
Orthognathic Surgery (CPT 21121, 21141–21147, 21193–21198, 21249, 21255–21296, 30120, 30400–30450, 30540–30560, 30620, 40500, 67900, 67912, 69090, 69300, 69320) — prior authorization required prior to service