Telemedicine and Telehealth Services Coverage
Defines Neighborhood Health Plan of Rhode Island coverage, billing, and clinical requirements for synchronous telemedicine, telephone-audio-only, and related remote communications across Medicaid (excluding EFP), Integrity, and Commercial lines.
Updated coding grid to show 99441-99443 as audio only, N/A for audio/visual.
Updated coding section to align with CMS and EOHHS guidance and removed section on waiving cost share for 99211 and 99212.
Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.