Clinical Utilization Management Guidelines — DME and related guidelines
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List and index of Clinical Utilization Management Guidelines adopted by Highmark BCBS WNY for Medicaid Managed Care, HARP, Child Health Plus, and Essential Plan members; intended to guide medical necessity determinations, utilization management, and prior authorization for covered services including many DME topics.
No material clinical or coverage changes in this revision.
Provider Actions & Authorization Notes
Provider Advisory — Actions & What’s Missing
Highmark BCBS uses Clinical Utilization Management Guidelines (CUMG) and MCG Care Guidelines to inform medical necessity determinations and utilization review for Medicaid programs. The excerpt lists adopted CUMG titles but does not state explicit prior authorization (PA) requirements or specific documentation checklists. Providers should consult the full Medical Policy and Clinical UM Guideline site for procedure-specific PA or submission requirements.
- CUMG listing: excerpt provides titles of adopted guidelines but does not specify prior authorization requirements or code-level PA triggers.
- No provider actions stated in this excerpt: the document does not include explicit steps for authorization submission, required forms, timelines, or supporting documentation.
- Determinations of medical necessity are case-by-case and follow the Medicaid state contract, regulatory guidance, CMS requirements, and the payer's Medical Necessity Criteria Policy ADMIN.00004.
- If a request does not meet the listed guideline criteria, it will be referred to a licensed physician reviewer with appropriate clinical expertise — this presents a potential denial risk if criteria are not met.
Policy Background & Scope
This document is an index of the Clinical Utilization Management Guidelines (CUMG) adopted by Highmark Blue Cross Blue Shield WNY for Medicaid Managed Care (MMC), Health and Recovery Plan (HARP), Child Health Plus (CHPlus), and Essential Plan (EP) members. The listed CUMG items cover a broad range of services including many durable medical equipment (DME) topics and are intended to guide medical necessity determinations, utilization management, and pre‑payment review of covered services.
The CUMG are publicly available on the payer website and are used to support medical necessity and site‑of‑service reviews; when no other Medical Policy or CUMG exists, the CUMG referenced here (for example, the Clinical Utilization Management Guideline for Pre‑Payment Review Medical Necessity Determinations) may be applied for inpatient and outpatient reviews. Providers should consult the full guideline text for equipment‑specific criteria, documentation expectations, and any prior authorization or rental/purchase rules that apply.
Key Definitions
Medical Necessity & DME Guideline Index
DME guideline index
CUMG index entries exist for many durable medical equipment (DME) categories. Consult the full guideline for each listed item for detailed medical necessity criteria, documentation requirements, and any prior authorization or rental/purchase rules.
Rental and Purchase Rules for DME
| CUMG index entry | Implication for rental vs purchase | Notes / consult |
|---|---|---|
| CG-DME-09 | May be general DME — rule determined in specific guideline | See CG-DME-09 full guideline for equipment-specific rental vs purchase determination |
| CG-DME-10 — Durable Medical Equipment | Category includes items that may be rental or purchase depending on equipment type | Consult CG-DME-10 for criteria and rental/purchase rules for listed equipment |
| CG-DME-12 — Home Phototherapy Devices for Neonatal Hyperbilirubinemia | Device-specific — purchase or rental determined by guideline criteria | Refer to CG-DME-12 for documentation and billing instructions |
| CG-DME-13 — Lower Limb Prosthesis | Prosthetic devices typically have purchase rules; confirm in guideline | See CG-DME-13 for prosthesis-specific coverage and acquisition rules |
| CG-DME-15 — Hospital Beds and Accessories | May include rental rules (beds often rented) — check CUMG | Refer to CG-DME-15 for rental duration, purchase exceptions, and accessories |
| CG-DME-16 — Pressure Reducing Support Systems Groups 1, 2 and 3 | Support surfaces may be rental or purchased per clinical criteria and group | Consult CG-DME-16 for group-specific rental vs purchase guidance |
| CG-DME-18 — Home Oxygen Therapy | Home oxygen equipment often follows defined rental/purchase rules in guideline | See CG-DME-18 for specific coverage and equipment acquisition rules |
| CG-DME-19 — Therapeutic Shoes, Inserts, or Modifications for Individuals with Diabetes | Typically purchase (shoes/inserts) — verify in CUMG | Refer to CG-DME-19 for documentation and replacement interval details |
| CG-DME-20 — Orthopedic Footwear | Footwear rules (purchase) detailed in guideline | See CG-DME-20 for allowed items and billing guidance |
| CG-DME-21 — External Infusion Pumps | Equipment acquisition (rental vs purchase) addressed in CUMG | Consult CG-DME-21 for criteria, rental duration, and accessories |
| CG-DME-22 — Ankle-Foot & Knee-Ankle-Foot Orthoses | Orthoses often purchased — confirm in guideline for exceptions | Refer to CG-DME-22 for fitting, replacement, and billing rules |
| CG-DME-23 — Lifting Devices for Use in the Home | May be purchase or rental depending on device — see CUMG | See CG-DME-23 for criteria and equipment acquisition guidance |
| CG-DME-24 — Wheeled Mobility Devices: Manual Wheelchairs - Standard, Heavy Duty and Lightweight | Wheeled mobility devices have detailed rental/purchase and exception rules in guideline | Consult CG-DME-24 for categorical rules and payment method |
| CG-DME-25 — Seat Lift Mechanisms | Acquisition method determined by device type and CUMG criteria | Refer to CG-DME-25 for coverage and rental/purchase policies |
| CG-DME-26 — Back-Up Ventilators in the Home Setting | Ventilator equipment rules (rental/purchase) specified in guideline | See CG-DME-26 for clinical indications and acquisition rules |
| CG-DME-30 — Prothrombin Time Self-Monitoring Devices | Device-specific purchase rules to be confirmed in CUMG | Consult CG-DME-30 for coverage criteria and supply replacement |
| CG-DME-31 — Powered Wheeled Mobility Devices | Powered mobility has distinct purchase criteria and exceptions in guideline | Refer to CG-DME-31 for documentation, evaluation, and payment policy |
| CG-DME-33 — Wheeled Mobility Devices: Manual Wheelchairs-Ultra-Lightweight | Specific class rules determine rental vs purchase — see CUMG | See CG-DME-33 for eligibility and acquisition guidance |
| CG-DME-34 — Wheeled Mobility Devices: Wheelchair Accessories | Accessories may follow accessory-specific purchase rules in guideline | Consult CG-DME-34 for covered accessories and billing instructions |
| CG-DME-35 — Electric Breast Pumps | Typically purchased (or supplied) — confirm in CUMG | Refer to CG-DME-35 for coverage conditions and supply limits |
| CG-DME-36 — Pediatric Gait Trainers | Equipment acquisition rules provided in guideline (purchase vs rental) | See CG-DME-36 for medical necessity and procurement details |
| CG-DME-37 — Air Conduction Hearing Aids | Hearing aids typically follow purchase rules — verify in CUMG | Consult CG-DME-37 for fitting, replacement, and coverage specifics |
| CG-DME-39 — Dynamic Low-Load Prolonged-Duration Stretch Devices | Device-specific acquisition (rental vs purchase) determined in guideline | Refer to CG-DME-39 for clinical indications and billing guidance |
Documentation & Where to Find Full Guidelines
Consult full CUMG text on payer website for equipment‑specific documentation
The index enumerates numerous DME‑related CUMG topics but does not include equipment‑specific documentation or evidence requirements in this excerpt; providers should consult the full guideline text on the payer website for equipment‑specific documentation, clinical evidence requirements, and any required forms.
- Consult the full CUMG/Medical Policy pages on the provider website for item‑level documentation expectations.
- The index is intended to guide where to find the detailed criteria and documentation rules.
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