Covered when ALL of the following are met as applicable to tooth type and clinical situation
Anterior tooth structural loss: Anterior tooth must demonstrate significant loss of coronal tooth structure due to caries, fracture, or defective restoration and/or involvement of one or both incisal angles or cusp tip (canines).
Supported by policy criteria 1 and explanatory text
Posterior tooth structural loss: Posterior tooth must demonstrate significant missing tooth structure due to caries, fracture, or defective restoration and/or large restorations that compromise function, or loss of support for the cusps where one or more cusps are undermined.
Supported by policy criteria 2
Fracture from external trauma: Fractured teeth from an external blow or blunt trauma must first be referred to the member's medical/health plan; when treated under dental benefits the fracture must involve missing tooth structure that extends into dentin to be considered.
Supported by policy criteria 3
Developmental/enamel defects do not qualify: Teeth with developmental grooves or craze lines confined to enamel do not qualify for indirect restoration coverage.
Supported by policy criteria 4
Endodontically treated anterior teeth: Anterior teeth that have undergone root canal therapy qualify only if there is demonstrated significant loss of tooth structure including the incisal angles; endodontic therapy alone does not qualify for indirect restoration coverage.
Supported by policy criteria 5 and policy clarifications
Periodontal status: Teeth with uncontrolled or untreated periodontal disease, radiographic or chart evidence of loss of supporting bone (including furcation) or tooth mobility may not be considered unless definitive periodontal therapy/maintenance has been performed or is planned; current dated 6‑point periodontal chart and periodontal history may be requested prior to benefit determination.
Supported by policy periodontal requirements
Endodontic/periapical health: Placement will not be considered on teeth with unresolved periapical or periradicular pathology, unresolved carious lesion near the pulp without planned endodontic therapy, or internal/external resorption; refer to Endodontic Therapy policy (03-001).
Supported by endodontic status guidance
Temporary/provisional crown: A temporary or provisional crown is considered a component of the final restoration and is not eligible for separate benefit or payment.
Supported by policy statement on provisional crowns
Cosmetic and developmental exclusions: Crowns placed solely for cosmetic reasons (discolored, misshapen, compromised cosmetics) or to correct developmental/congenital defects are not covered; crowns placed solely to alter occlusion or vertical dimension or to treat TMD are not eligible.
Supported by policy exclusion statements
Cracked tooth syndrome: Indirect restoration for cracked tooth syndrome is appropriate only when chart documents patient's oral complaints and current symptoms (onset, frequency, duration), clinical evaluation including biting pain/pressure, diagnosis, and endodontic evaluation showing no irreversible pulpal involvement; radiographs must show no root fracture below soft tissue attachment. Additional information may be requested.
Supported by cracked tooth syndrome criteria
Third molar occlusion (when applicable): For third molars, the completed crown must be in occlusal function with an opposing tooth (must occlude with at least one‑third of an opposing tooth) unless contract exceptions apply for partial denture support.
Supported by third molar occlusion threshold
Crown to root ratio and overall prognosis: Teeth with poor crown‑to‑root ratio (poorer than 1:1), active unresolved periodontal or endodontic conditions, or other factors that compromise long‑term function may be denied; treatment planning should address these issues prior to benefit determination.
Supported by policy statements on prognosis and denial risk