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    v1.0.31
    OpenPayerPolicy UpdatesProsthetics & OrthoticsAetna Facial Prostheses Coverage Update | OpenPaye…
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    CurrentAetnaPolicy 0620

    Facial Prostheses, External

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    Coverage and medical necessity criteria for removable superficial facial prostheses and associated supplies for members with loss or absence of facial tissue due to disease, trauma, surgery, or congenital defect. Applies to providers submitting claims to Aetna for these devices and related supplies.

    OpenPayer is powered by Trek Health's payer performance platform. Trek continuously ingests, validates, and normalizes Transparency in Coverage data alongside payer policies and other commercial payer data to create a structured payer intelligence foundation. OpenPayer uses this foundation to deliver personalized search results, dynamically generated policy pages, and tailored policy monitoring based on each user's payers, specialties, billing codes, and areas of interest. The same intelligence powers broader payer performance workflows, including reimbursement benchmarking, contract evaluation, payer negotiations, and financial decision-making.

    Policy Summary
    PayerAetna
    PolicyFacial Prostheses, External
    Policy CodePolicy 0620
    Change TypeNo material change
    Effective DateJun 18, 2002
    Last ReviewSep 12, 2023
    Next Review DateJul 11, 2024
    Key ActionObtain prior authorization when required and document medical necessity and fabrication, fitting, and modifications within the allowance period.
    SourceLink
    POLICY UPDATE CHANGES

    No material clinical or coverage changes in this revision.

    CoveredSuperficial facial prosthesis
    CoveredAdhesives & removers
    Not coveredCosmetics / skin care
    IncludesAllowance includes
    MultipleCertain HCPCS/CPT

    Coverage and Medical Necessity Criteria

    inv-01: Medical Necessity - Indications

    Covered when ANY of the following primary conditions are present:

    Indications: Presence of loss or absence of facial tissue due to disease, trauma, surgery, or a congenital defect

    Coverage applies regardless of whether the prosthesis restores function

    Other skin care products related to the prosthesis, including but not limited to cosmetics, skin cream, cleansers, and similar non-medical items are not covered. These items are not considered medical supplies and claims for HCPCS codes A6250 and A6260 are specifically listed as not covered for the indications in this policy.

    The use of cosmetics and other non-medical skin care products in connection with facial prostheses is considered not medically necessary and is excluded from coverage. Documentation and claims for such products should not be submitted as medically necessary items under this policy.

    Codes and Coding Guidance

    Covered HCPCS Codes (if selection criteria met)HCPCSCovered
    A4364Adhesive, liquid, or equal, any type, per oz.
    A4450Tape, non-waterproof, per 18 sq. in.
    A4452Tape, waterproof, per 18 sq. in.
    A4455Adhesive remover or solvent (for tape, cement or other adhesive), per oz.
    A4456Adhesive remover, wipes, any type, each.
    L8040Nasal prosthesis, provided by a nonphysician.
    L8041Midfacial prosthesis, provided by a nonphysician.
    L8042Orbital prosthesis, provided by a nonphysician.
    L8043Upper facial prosthesis, provided by a nonphysician.
    L8044Hemi-facial prosthesis, provided by a nonphysician.
    1–10 of 22
    1/3
    Covered CPT Codes (if selection criteria met)CPTCovered
    21076Impression and custom preparation; surgical obturator prosthesis.
    21077Orbital prosthesis.
    21079Interim obturator prosthesis.
    21080Definitive obturator prosthesis.
    21081Mandibular resection prosthesis.
    21082Palatal augmentation prosthesis.
    21083Palatal lift prosthesis.
    21085Oral surgical splint.
    21086Auricular prosthesis.
    21087Nasal prosthesis.
    1–10 of 11
    1/2
    HCPCS Codes not covered for indications listed in the CPBHCPCSNot Covered
    A6250Skin sealants, protectants, moisturizers, ointments, any type, any size.
    A6260Wound cleansers, any type, any size.
    ICD-10 Codes (covered if selection criteria met)ICD-10
    Q11.1Other anophthalmos [congenital absence of eye].
    Q16.0Congenital absence of (ear) auricle.
    Q16.9Congenital malformation of ear causing impairment of hearing, unspecified [absence of ear, congenital].
    Q17.8Other specified congenital malformations of ear.
    Q18.8Other specified congenital malformations of face and neck [loss of facial tissue].
    Q30.1Agenesis and underdevelopment of nose [absent nose].
    Q67.0Congenital deformities of skull, face, and jaw [absence of facial tissue].
    Q67.4Congenital deformities of skull, face, and jaw [absence of facial tissue].
    Z90.01Acquired absence of eye.

    Provider Requirements and Billing Actions

    Prior Authorization

    Prior Authorization and Code Verification

    Selected CPT and HCPCS codes for facial prostheses and related supplies require coverage criteria to be met. Prior authorization may be required per payer policy; verify benefit coverage and obtain authorization when indicated to avoid claim denials.

    • Affected codes include CPT 21076-21088 and HCPCS L8040-L8047, A4364, A4450, A4452, A4455, A4456
    Denial Risk

    Excluded Items — Denial Risk

    Claims for skin care products related to prostheses (for example cosmetics, skin creams, cleansers) and HCPCS A6250/A6260 are not covered and may be denied. Confirm that billed items are medically necessary prosthesis supplies and not routine cosmetic or skincare products.

    • Non-covered examples: cosmetics, skin creams, cleansers

    Background

    External facial prostheses are removable superficial devices that restore part or all of facial structures (for example, nose, orbit, ear, midface, hemi-face, upper face) lost due to congenital absence, disease, trauma, or surgery. Types of prostheses include nasal, mid-facial, orbital, upper facial, hemi-facial, auricular, superficial partial facial, and nasal septal prostheses. Coverage is provided when there is loss or absence of facial tissue due to disease, trauma, surgery, or a congenital defect, regardless of whether the prosthesis restores function; adhesives, adhesive remover, and tape used with the prosthesis are also covered.

    Definitions of Prosthesis Types

    External nasal prosthesis
    DefinitionAn external nasal prosthesis is a removable superficial prosthesis that restores all or part of the nose; it may include the nasal septum.
    Anatomic scopeRestores all or part of external nasal structures; may include internal nasal septal component when specified.
    Use caseIndicated for loss or absence of nasal tissue due to congenital defect, disease, trauma, or surgery when coverage criteria are met.
    External orbital prosthesis
    DefinitionAn external orbital prosthesis is a removable superficial prosthesis that restores the eyelids and the hard and soft tissue of the orbit; it may include the eyebrow and may or may not include the ocular prosthesis component.
    Anatomic scopeRestores eyelids and orbital hard/soft tissues; inclusion of ocular prosthesis component is optional.
    Policy Summary
    PayerAetna
    PolicyFacial Prostheses, External
    Policy CodePolicy 0620
    Change TypeNo material change
    Effective DateJun 18, 2002
    Last ReviewSep 12, 2023
    Next Review DateJul 11, 2024
    Key ActionObtain prior authorization when required and document medical necessity and fabrication, fitting, and modifications within the allowance period.
    SourceLink
    On This Page
    Coverage and Medical Necessity CriteriaCodes and Coding GuidanceProvider Requirements and Billing ActionsBackgroundDefinitions of Prosthesis Types
  1. HCPCS A6250/A6260 — not covered
  2. Documentation Required

    Required Documentation

    Documentation must demonstrate medical necessity and support the fabrication, fitting, and any modifications to the prosthesis. Include clinical rationale for tissue loss (disease, trauma, surgery, or congenital defect), description of prior conservative measures if applicable, dates of delivery, and details of the fabrication process. Use operative notes, clinical evaluations, and vendor invoices as appropriate.

    • Document diagnosis and reason for prosthesis (e.g., loss or absence of facial tissue)
    • Include vendor fabrication records, fitting notes, and delivery date
    • Note any changes in condition that justify later modifications
    Billing Rule

    Allowance and Included Services

    The allowance for a facial prosthesis includes evaluation, pre-operative planning, materials, fabrication and fitting labor, modifications made at delivery or within 90 days, repairs for normal wear/tear within 90 days, and follow-up visits within 90 days. Modifications or repairs occurring more than 90 days after delivery are separately payable only if medically necessary due to a change in the member’s condition; submit supporting documentation when billing separately.

    • Included in allowance: evaluation, pre-op planning, materials, fabrication/fitting labor
    • Included in allowance: modifications, repairs, and follow-up within 90 days of delivery
    • Separately payable: modifications >90 days post-delivery if medically necessary with documentation
    Use caseUsed when orbital tissues are absent or deficient from congenital conditions, disease, trauma, or surgery and medical necessity criteria are satisfied.
    External mid-facial prosthesis
    DefinitionAn external mid-facial prosthesis is a removable superficial prosthesis that restores part or all of the nose plus significant adjacent facial tissue/structures but does not include the orbit or intraoral maxillary component.
    Anatomic scopeRestores the nose plus adjacent tissues such as cheek, upper lip, or forehead, but excludes the orbit and intraoral maxillary structures.
    Use caseAppropriate when loss involves the nose and contiguous facial areas (cheek, upper lip, forehead) from congenital absence, disease, trauma, or surgery and coverage criteria are met.