HCPCS Q3014: Telehealth Originating Site Facility Fee
Commercial payers pay $29 on average nationally for this procedure.
HCPCS Level II code Q3014 describes the telehealth originating site facility fee charged when a patient is physically present at an originating site (such as a clinic, hospital, or other medical facility) to receive a telehealth visit; it represents a facility service associated with conducting a synchronous telemedicine encounter rather than the professional telehealth visit itself.
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National Reimbursement Benchmarks
Commercial national averages center around BUCA’s mean of $28.90 for Q3014, with notable variation across major carriers. UnitedHealth Group has the highest mean at $43.50 and a wide interquartile spread (P75 $55.30 minus P25 $26.70 = $28.60), indicating substantial price dispersion within that payer. Blue Cross Blue Shield’s mean is $27.50 with a narrower IQR (P75 $28.70 minus P25 $22.60 = $6.10), reflecting more consistency around its central tendency.
Cigna and Aetna exhibit relatively compact spreads compared with UnitedHealth Group: Cigna’s IQR is $7.90 (P75 $29.60 minus P25 $24.70) and Aetna’s IQR is $18.50 (P75 $28.00 minus P25 $9.50). BUCA’s average at $28.90 sits near the market median cluster, while Blue Cross Blue Shield and Cigna show tighter concentration around the mid-$20s, and UnitedHealth Group shows the widest dispersion among the listed commercial payers.