Clinical Context
A 62-year-old male patient presents to an outpatient orthotics clinic after surgical repair of a massive rotator cuff tear and concurrent subacromial decompression. Postoperative orders from the orthopedic surgeon indicate immobilization and support of the shoulder to limit motion and protect the repair while allowing wound checks and dressing changes. The orthotist evaluates the patient, documents shoulder range of motion, pain level, skin integrity, and shoulder girth, and measures for a custom-fabricated shoulder orthosis. The device provided is a custom fabricated, shoulder joint design without mechanical joints, with soft interface and adjustable straps; fitting and adjustment are performed in clinic. Billing uses HCPCS Level II code L3671 for the custom shoulder orthosis. Typical workflow: preauthorization if required by the payor, patient measurement and device fabrication, in-person fitting and adjustments, documentation of medical necessity tied to the operative diagnosis and mobility restriction, and delivery with patient education. Typical sites of service include outpatient orthotics/prosthetics clinics, hospital outpatient departments, and ambulatory surgery centers for same-day fittings when ordered postoperatively. Common clinical indications include postoperative rotator cuff repair, shoulder instability requiring immobilization, proximal humerus fracture post-reduction, and severe adhesive capsulitis when rigid immobilization is indicated.