Summary & Overview
HCPCS G0664: Team Remote Evaluation and Management for New Patient, 60 Minutes
HCPCS Level II code G0664 designates a team-based remote evaluation and management (E/M) service for a new patient, with a documented service duration of 60 minutes. This code captures coordinated, multidisciplinary remote care rather than a single-practitioner visit, reflecting the growing role of team-delivered virtual services in ambulatory and specialty care. Nationally, adoption of team-based remote E/M codes affects care delivery models, coding workflows, and payer coverage policies as health systems expand virtual care capabilities.
Key payers addressed in this analysis include Aetna, Blue Cross Blue Shield, Cigna Health, UnitedHealthcare, and Medicare. Readers will find a concise overview of what the code represents, typical sites of service, and clinical context for use. The publication summarizes benchmarking elements and payment policy implications where available, highlights common documentation expectations tied to team-based remote encounters, and outlines related coding considerations for implementation. This resource is intended for revenue cycle leaders, clinicians involved in virtual care models, and policy analysts seeking a national view of how HCPCS Level II code G0664 fits into remote care and team-based service delivery.
Billing Code Overview
HCPCS Level II code G0664 describes a team-based remote evaluation and management (E/M) service for a new patient lasting 60 minutes. This code represents an E/M encounter conducted remotely by a coordinated clinical team rather than a single clinician.
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Service type: Team remote E/M for a new patient, 60 minutes
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Typical site of service: Remote or virtual care setting (telehealth/telemedicine), provided by a coordinated clinical team working together to evaluate and manage a new patient
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Clinical & Coding Specifications
Clinical Context
A 58-year-old new patient with multiple chronic conditions (type 2 diabetes, congestive heart failure, and chronic obstructive pulmonary disease) is referred to a primary care practice that uses a team-based remote evaluation model. The patient completes an intake questionnaire and uploads recent labs and medication lists through a secure patient portal. A registered nurse reviews the information, documents medication reconciliation, obtains vitals reported by the patient (home glucose readings, weight, blood pressure), and escalates to the supervising physician for a focused assessment. The physician conducts remote chart review and documents medical decision-making based on the nurse’s assessment and the patient-supplied data. The team collectively spends approximately 60 minutes of cumulative non-face-to-face time coordinating care, reviewing records, and formulating a treatment plan for the new patient.
Typical workflow:
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The patient submits health history and relevant records via portal.
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Nursing staff triages materials, completes preliminary assessment, and documents findings in the EHR.
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The physician reviews the aggregated materials, communicates with the team, and finalizes the plan of care remotely.
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The team documents total time spent on non-face-to-face evaluation and care coordination for a new patient, consistent with the billing descriptor for
G0664.
Coding Specifications
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