Summary & Overview
HCPCS G0663: Team Remote E/M for New Patient, 45 Minutes
HCPCS Level II code G0663 describes a team-based, remote evaluation and management service for a new patient with an approximate clinical time of 45 minutes. As telehealth and virtual care models expand nationally, this code captures a structured, multidisciplinary remote E/M interaction that supports initial patient assessment and care coordination without an in-person visit. The code matters because payers and health systems are increasingly defining coverage and payment policies for team-delivered remote services, affecting access to virtual multidisciplinary care and practice workflows.
Key payers covered in this analysis include Aetna, Blue Cross Blue Shield, Cigna Health, UnitedHealthcare and Medicare. Readers will find an overview of the clinical context for remote team E/M services, a summary of common billing considerations where available, and the typical service setting. The publication also highlights benchmarks and policy developments related to remote E/M delivery where data exist, and outlines areas where input data were not provided.
This summary is written for a national audience and focuses on the code’s purpose, typical use cases, and payer relevance for organizations implementing or evaluating team-based remote E/M services.
Billing Code Overview
HCPCS Level II code G0663 denotes team-based remote evaluation and management for a new patient, approximately 45 minutes. This code represents a structured, team-delivered E/M service provided remotely rather than in-person, focused on initial patient evaluation and management activities totaling about 45 minutes of clinical time.
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Service type: Team remote evaluation and management
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Typical site of service: Remote/telehealth or other non–face-to-face settings where a clinical team provides coordinated E/M services
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Clinical & Coding Specifications
Clinical Context
A patient is newly referred to a primary care or specialty practice for evaluation of a complex chronic problem best suited for a team-based remote evaluation and management. The encounter is conducted as a coordinated, asynchronous or synchronous remote team E/M service totaling approximately 45 minutes of cumulative provider and clinical staff time within a 7-day period. Typical patients include adults with multiple chronic conditions such as uncontrolled type 2 diabetes with neuropathy, congestive heart failure with recent weight gain and dyspnea, chronic obstructive pulmonary disease with frequent exacerbations, or complex medication management after recent hospital discharge.
Workflow example:
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The patient or referring clinician initiates a referral request for a comprehensive remote evaluation.
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A licensed clinician (physician, advanced practice provider) reviews the referral, prior records, and recent test results.
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Clinical staff (nurses, medical assistants) collect histories, medication lists, home monitoring data (glucose logs, weight, BP), and upload patient-reported outcomes into the EHR or care management platform.
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The supervising clinician synthesizes information, conducts any necessary synchronous telephonic or video contact, documents medical decision making, and formulates a care plan.
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The team documents total cumulative time spent coordinating, reviewing, and communicating care for the new patient that meets the 45-minute threshold for this
G0663service.