OpenPayer

Established Patient

Established Patient synchronous audio-only services denote follow-up real-time telephone E/M visits for existing patients. CPT range 98012–98015 specifies established patient audio-only telemedicine visit codes by level.

New Patient

New Patient synchronous audio-only services denote initial real-time telephone evaluations for patients new to the practice. CPT range 98008–98011 includes audio-only telemedicine codes for new patient encounters.