Summary & Overview
CPT 99497: Advance Care Planning, First 30 Minutes Face-to-Face
CPT code 99497 represents advance care planning, a critical service in modern healthcare that facilitates discussions about future medical decisions and the completion of advance directives. This code is recognized nationally as a key component in patient-centered care, allowing physicians and other qualified health care professionals to engage patients, their families, and surrogates in meaningful conversations about preferences for end-of-life care and medical interventions. The service is billed for the first 30 minutes of face-to-face interaction and is applicable in a variety of settings, including offices, hospitals, skilled nursing facilities, and homes.
Major payers such as Aetna, Blue Cross Blue Shield, Cigna Health, Medicare, and UnitedHealthcare cover this service, reflecting its broad acceptance and importance across the healthcare landscape. Readers will gain insight into the clinical context of advance care planning, relevant policy updates, and billing benchmarks associated with 99497. The publication also addresses common modifiers, associated provider taxonomies, and related ICD-10 diagnoses, offering a comprehensive overview for stakeholders interested in the operational and regulatory aspects of this code. As advance care planning continues to be emphasized in national healthcare policy, understanding the nuances of 99497 is essential for providers, administrators, and payers alike.
CPT Code Overview
CPT code 99497 is used to report advance care planning services, which involve the explanation and discussion of advance directives, such as standard forms, by a physician or other qualified health care professional. This service includes the completion of such forms when performed and is billed for the first 30 minutes of face-to-face interaction with the patient, family members, and/or surrogate.
Advance care planning is a time-based counseling service classified under Evaluation and Management (E/M). It can be provided in any setting, including office, hospital, skilled nursing facility, or home, and is reported with the appropriate place-of-service codes. There are no place-of-service limitations for this code per CMS guidance.
Clinical & Coding Specifications
Clinical Context
A typical scenario for CPT code 99497 involves a patient, often an older adult or someone with a chronic or serious illness, meeting with a physician or other qualified health care professional to discuss advance care planning. This includes a face-to-face conversation with the patient, family members, or surrogate about advance directives, such as living wills or durable power of attorney for health care. The provider explains the purpose and options for advance directives, answers questions, and may assist in completing standard forms if performed. This service is delivered in any setting, including office, hospital, skilled nursing facility, or home, and is time-based, covering the first 30 minutes of counseling.
Coding Specifications
-
Modifier
33(Preventive Services): Used when the advance care planning service is provided as a preventive service, such as during a wellness visit. -
Modifier
25(Significant, Separately Identifiable Evaluation and Management Service): Applied when advance care planning is performed in addition to another E/M service on the same day, indicating that the ACP is a distinct and separately billable service.
| Provider Taxonomy Code | Specialty Name |
|---|---|
207Q00000X | Family Medicine Physician |
207R00000X | Internal Medicine Physician |
208D00000X | General Practice Physician |
Related Diagnoses
-
Z71.89- Other specified counseling- Used when the encounter involves counseling not classified elsewhere, such as advance care planning discussions.
-
Z02.89- Encounter for other administrative examinations- Relevant when the visit includes administrative tasks like completing advance directive forms.
-
Z00.00- Encounter for general adult medical examination without abnormal findings- Applicable if advance care planning is discussed during a routine adult exam with no abnormal findings.
-
Z00.01- Encounter for general adult medical examination with abnormal findings- Used when advance care planning is part of a general exam and abnormal findings are present.
-
Z13.89- Encounter for screening for other disorder- Relevant if advance care planning is provided during a screening encounter for conditions not specified elsewhere.
Related CPT Codes
99498: Advance care planning including the explanation and discussion of advance directives such as standard forms (with completion of such forms, when performed), by the physician or other qualified health care professional; each additional 30 minutes (List separately in addition to code for primary procedure)
99498 is used in conjunction with 99497 when the advance care planning discussion exceeds the initial 30 minutes. It is an add-on code and cannot be billed alone. Both codes are commonly used together when extended counseling is required.
National Reimbursement Benchmarks
For CPT code 99497, the national mean rate for Medicare is $89.35, while the average commercial benchmark (BUCA) is higher at $98.35. Among individual commercial payers, UnitedHealth Group and Cigna report the highest mean rates at $128.63 and $120.92, respectively, with Aetna and Blue Cross Blue Shield showing lower averages.
Rate dispersion, measured by the difference between the 75th and 25th percentiles, varies significantly across payers. Medicare exhibits the tightest range ($6.00), indicating minimal variation in rates. In contrast, UnitedHealth Group and Cigna have the widest dispersions ($68.83 and $67.50, respectively), reflecting greater variability in commercial reimbursement. The table and chart below present the full breakdown of national benchmarks for each payer.
Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.